Well I'll tell yah this John did a nice video I'll grant him that .
But I will still be placing my order this coming week with Jack .
Another thing I want to touch on is in the video were he's shaking the case and dropping it .
There's not a chance in hell that I would shake my case to the point where everything would rattle , Second when is there a time that I'm going to drop my case from 4 feet in the air , never .
If your careful with your stuff 99.9% never will get recked .
But Good Video again John .
I like Jacks cases.
When you check your cue inside a duffel bag when you fly, your cue WILL get shook around by the bagage handelers. And bouncing around in a air plane there can be alot of vibration and shaking. the baggage guys throw bags 4 feet or more, if you dont fly then you dont need as much protection.
I'm not a big fan of flying , I've been in a plane twice and hated it .
Thanks Rob
JB did say he would sell interiors to fit inside a Justis case. QUOTE]
I would just like to reiterate what has been said before:
We give an unlimited lifetime warranty on our cases. Do not void this generous warranty by installing interiors made by others claiming to be superior to our ProLite interior.
JB did say he would sell interiors to fit inside a Justis case. QUOTE]
I would just like to reiterate what has been said before:
We give an unlimited lifetime warranty on our cases. Do not void this generous warranty by installing interiors made by others claiming to be superior to our ProLite interior.
what does your warranty cover? Is there somewhere I can read it?
IMO... I feel that the price you pay for a Justis Case you should expect the ultimate in protection. Although the cases are nice looking they seem to be lacking in this area. After all what are they for?... I mean, I can carry my cues in a duffle bag. Think I will postpone my order for now.
Do you think I would give a lifetime warranty on a case that would not offer protection for the finest cues?
what does your warranty cover? Is there somewhere I can read it?
Any defect in materials and workmanship for the life of the case.
There you just read it.
JB did say he would sell interiors to fit inside a Justis case. QUOTE]
I would just like to reiterate what has been said before:
We give an unlimited lifetime warranty on our cases. Do not void this generous warranty by installing interiors made by others claiming to be superior to our ProLite interior.
Jack, what does the warranty cover? Does it just cover the case or does it also cover any damage to the contents?
About 15 years ago there was a player who frequented a room that I hung out at. Every time he lost, which was often, he would slam is cue into the case so that the butt acted like a slide hammer. This case was a 2X4 It's George case. After many months of this abuse the bottom of the case finally gave out while he was walking through the parking lot. His Southwest butt and shafts hit the pavement. Needless to say he through a fit saying it was the cases fault, even though all knew that it wasn't. He contacted It's George and they had him send the cue to Southwest to have it fully refinished, had them make joint protectors for it and gave him a new case even though they and everyone else knew it wasn't their fault.
I know that in this case they went above and beyond what is expected from a case but my question is more concerning damage that may occur because of normal use such as dropping the case or being shaken for some reason? After all, the main duty of a case is to protect the contents from damage from an unexpected source. If the case isn't made for protection but for looks then a Cadillac with a cue on the back seat with a rubber band would suffice.
Dick
zzzzzzzzzzzzzzzzz:boring2:
That number can be deceiving imo, as it is how many times the show was was logged onto. If one person were to log on 10 times it would count as 10 views.
Steve
Mi_Billiards
Jack, what does the warranty cover? Does it just cover the case or does it also cover any damage to the contents?
Jack, what does the warranty cover? Does it just cover the case or does it also cover any damage to the contents?
About 15 years ago there was a player who frequented a room that I hung out at. Every time he lost, which was often, he would slam is cue into the case so that the butt acted like a slide hammer. This case was a 2X4 It's George case. After many months of this abuse the bottom of the case finally gave out while he was walking through the parking lot. His Southwest butt and shafts hit the pavement. Needless to say he through a fit saying it was the cases fault, even though all knew that it wasn't. He contacted It's George and they had him send the cue to Southwest to have it fully refinished, had them make joint protectors for it and gave him a new case even though they and everyone else knew it wasn't their fault.
I know that in this case they went above and beyond what is expected from a case but my question is more concerning damage that may occur because of normal use such as dropping the case or being shaken for some reason? After all, the main duty of a case is to protect the contents from damage from an unexpected source. If the case isn't made for protection but for looks then a Cadillac with a cue on the back seat with a rubber band would suffice.
Dick
Hi Dick,
Thanks for your question.
Our warranty most certainly would cover the contents providing proof could be furnished that the damage was caused by the case.
Interested story about the It's George. Now I agree the bottom should not fall out of any case. We know about bottoms falling out on other cases and that is why our bottom is made using 3/4" wood, contact cemented and secured with 10 #16 x 1" solid brass escutcheon pins. To my knowledge, we have never had a bottom punched out.
Two individuals on this forum said cue damage was caused by a Justis case. Neither contacted me by phone or emailed when this allegedly happened or furnished any evidence, like photos of the damage or anything other than saying they put the cue in the case and just minutes later they took it out and it was damaged. This was a 2 year old case and after checking with the original owner, I was advised that no damage had ever occured to his cues. Not much can be done in situations like this nor should it be expected.