Shafts have a 5 year life expectancy and are disposable. Right?

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While I have no intention of digging through these companies warranty policies, you have not had one of them speak up here...saying that under the circumstances outlined here, would be covered under their warranty.

Also, you were the one who said it was refinished. I need to see that in writing..a manufaturer saying they will still cover the product after such use that you felt so inclined to have it refinished and then have the chutzpah to ask for the maker to replace it.

jbravo2984 said:
Sledgehammer
Zinzola doesn't note a time restriction on his cues...
Ted Harris Custom Cues
Ravenne Custom Cues
Pechauer
Tiger
Lucasi
McDermott-their warranty is actually called the FREE LIFETIME WARRANTY
Predator (many have had this same issue with predator shafts) so long as the shaft shows no signs of improper sanding or other abuse, they replace it free of charge...
Posion
Viking

This was just a list i made after 5 minutes of looking on the internet. I'm sure there are many more.
BTW, define "worked on" by another cuemaker. If someone changes the tip on a cue, does that void the warranty on these cues? I don't think so. there are many services that can be performed by a cuemaker on a shaft. Including cleaning, retapering,ferrule replacement, tapping, replacing joint collars, drilling out the front end etc..
I don't believe spraying clear coat on the base of the shaft constitutes the voiding of a warranty. Nor do the companies above, as listed in their warranty information.

They all own this notion and it is in writing Mr. Wilson. It is on their websites...

Btw, since I'm sure everyone will chime in about how these are production cue companies, you all deserve to know that a 10 second search revealed Chad Worm Custom Cues out of Kearny Nebraska also offers a lifetime warranty.
By the way, Joss Defines Replaceable parts as the tip, ferrule, finish, wrap and bumper. ---the shaft isn't mentioned here. I think these guys have it right...
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Mr. Wilson said:
While I have no intention of digging through these companies warranty policies, you have not had one of them speak up here...saying that under the circumstances outlined here, would be covered under their warranty.

Also, you were the one who said it was refinished. I need to see that in writing..a manufaturer saying they will still cover the product after such use that you felt so inclined to have it refinished and then have the chutzpah to ask for the maker to replace it.
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I didn't ask him to replace it! The words never came out of my mouth! What don't you understand? Please let this soak in. I did not ask for a replacement. I did not ask for a replacement. I did not ask for a replacement.
Btw. I did not ask for a replacement.
I explained the situation. Asked do you warraty your laminated shafts? He took attitude with me and asked in a condescending tone, "Well buddy, how long do you think a cuemaker should warranty their work for?"
I gave him my answer in a calm tone and he said he would do nothing for me.
I asked how much a new shaft would cost me.
He told me in so many words i was an idiot, belittled me, and then hung up the phone. You tell me MR. WILSON. Would you have a problem with that? Would you? Would you have an issue with someone talking to you like a child? That would make you feel pretty bad wouldn't it? Would that make you feel like you were being made smaller than the person you were on the phone with? Would you call him back and offer him the opportunity to NOT hang up again? Would you tell everyone within your power about the horrible experience you had with the man? Would you question why someone (who lives on the east coast of all places) would list their home phone number as their business phone? Would you be like "hey dude. its not my fault you're a cheapskate and don't have two lines, or the sense to turn your ringer off after business hours!"
C'mon wilson, I understand that order must be maintained here in the forum, but censoring my experience with someone who offers their product for sale here in the forum... isn't that what this is all about? If you want me to put it in the cue review section thats fine, but this is no longer in the man's for sale thread, I'm not usin foul language, so I don't see what the big deal is. If you don't like what I have to say then don't reply right? This is kind of like my FOR SALE thread... If you don't like what i'm offering then move on to the next thread. Thats what you tell others right?
 
I'm sorry but half cues you names are made overseas by the thousands. And I guarantee most of them would not guarantee your shaft just bc it's split. I will tell you this. I have seen a lot of broken shafts. And they usually don't just explode from one hit. Unless you were careless or reckless. There is usually a small split that grows and gets dirty and you can deff see it. If thats the case had you said something earlier maybe something could be done

As matter of fact. The only shaft I have ever see do that was a predator break cue and I Watched the guy do it right in front of me.

I sure would love to see pics of this

For the one guy that would stand behind this in this situation there are 100 guys that won't.
 
Mr. Wilson said:
So, bravo....exactly who is putting a warranty on a shaft for 5 or more years?

....and as noted, it was worked on by another cue maker, regardless of whom....

I am interested in hearing someone who will own this notion and put it in writing.

If not, I feel you owe an apology.
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Sorry but my reply, with the list, was with the understanding that your first sentence ending with a question mark was the actual question.Your use of punctuation lead me to believe all you wanted was to know who is putting a warranty on a shaft for 5 or more years. Again, what does "worked on" mean? What amount of "worked on" would constitute voiding a warranty if one was able to be voided... there's all kinds of "worked on" that I believe should not void a shaft's warranty with regards to SPLITTING DOWN THE MIDDLE LOL!
 
He's pleading his case but he's not gaining any ground with me.

I see alot of talk about disrespect and such but I guess this is one way.

AZB is not the BBB and is not here to see to it that you are satisfied with the tone in which a late night call was answered.

I've also been pretty clear in that you are breaking our forum rules by harrassing a member here.

Condescending tones, et al aside, you have been told to cease and decist and if you opt to persue further it will be at your own detriment.


Keep at it if you *really* think it is worth it, at your own expense.
 
dave sutton said:
Well bravo... You just cursed out the MOD. Lol. You may be getting a vacation.
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I know who he is. I didn't curse him out. He's offering his opinion and I gave mine. Since when was discussion prohibited here? I've held my tounge on here with regards to others and when I have spoken out, it has been tactful.
I'll ask this, if I posted pictures of the poor craftsmanship and issue I had with the shaft in the Cue Reviews section of the site, would I be faced with the same opposition Dave? If so, there are things that should be ammended with regards to this site's policies. I love this site and the vast majority of the users on it. But to threaten somebody with a ban because they feel they've been mistreated and want to speak out about it, is against everything that made this country great! Take away my right to voice my opinion and explain my position and I'm nothing more than another sheep. There are too many sheep in this world and not enough people willing to say what is right and wrong. I'm no sheep.
But my point has been made and people have heard my story.
I will make no future comments regarding him or his cues. thanks everybody for participating i the conversation.
Mr wilson, again, no disrespect was meant for you or the people of this site.
But people's voices should be heard. Thanks for your time and sorry to those of you who I offended or upset. I know some of the users on this site are a little sensative and have their favorites. Its been made clear I'm not one of them :) I'm okay with that.
Have a good night everyone. Hopefully I'll still be able to talk to those of you who respect my opinion and free speech in the future. Until then, keep on keepin' on-Joe Dirt
 
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Dude. He is telling you nicely you are about to get banned. Multiple times.

We understand you position and are all telling you you're wrong. If you think any of that list would warrantee a shaft bought second hand you are wrong. I bet you need an original receipt of purchase.
 
2 things changed my policy on any warranties. I was at a tournament, watching a match, being played by a customer, who has 2 of my cues. I watched him break the balls & lean on the cue, on his follow through. I remember wincing at the extreame bend in the shaft. All of the sudden the cue snapped just above the joint, in the forearm. The next day this guy shows up claiming he was "JUST PLAYING" & the cue broke. He wanted me to stand behind my product. NO WAY. The other time was a guy claiming both the butt & shaft warped while in his case. I placed both halves side by side & the warp was in the exact same place. Latter I found out, from a friend that he bragged that I replaced the cue, & admitted to his whole team that he layed a spare tire on the SOFT CASE for a week, while it was in his cars trunk. If there is no visible damage to the cue, I will warranty repair or replacement WITHIN ONE MONTH. PERIOD...JER
 
It appears some people are unreasonable with expectations.
I liken alot to cars. You buy a car 3rd hand and expect ford to repair the failed front brake lines,even though the vehicle has only 30,000 miles on it. They would not have it at all.
Cues are not cars, but how does the maker know that the item has not been abused?
Some of the things I see going on, the people are totally abusing the equipment and think nothing of it. Leaving cues on the back seat of cars in the sun or hold the cue just below the ferrule and bending the shaft while leaning on it,just to name a few of what I see.
These same people then blame the cuemaker , when all the while ,it is their actions that are the cause of the demise of the product .
I do also accept that sometimes the wood moves and the owner has done all reasonable things to look after the cue. Usually it happens to cues taken from a dry area to a humid area or to where there is a large change in conditions.I have seen alot of warped McDermott cues here in Hamilton. But not warped to the point that I would consider impairs playability.
 
I had a pal who hit his Thomas Wayne cue on the table so hard the shaft bent to almost 90 degrees!!!!! I don't know how the shaft did not break!!!!!!! Of course the tip popped off and he said that I should use better glue. That shaft did break at a later date, and now he knows not to abuse cues any more, for the most part. I know another guy that would slam the butt of his Scruggs sneaky pete cue (without joint colors or butt plate) on the floor every time he missed a shot. After years of this treatment the butt and joint were both cracked. I can cite countless examples of cue abuse I have seen over the years. The only thing these people are entitled to buy another cue at their own expense.
 
jbravo2984 said:
I had a cuemaker tell me the other day that shafts are disposable. Like a condom right? Once you stick it to your customers they should just throw the s#!t away right? Now, I guess everything is disposable. That just means you can throw it away right?
Well my questions is, how long should a shaft last? Who warranties their shafts and for how long? What do you warranty it from? I know a lot of guys are warrantying their cues for life now. Is the warranty transferable to a second owner? I think predators warranty is fair, they determine use and abuse by how much of the shaft has been sanded off and they look for signs of abuse before they make a determination as to whether they will warranty the work. Is this fair? Should other cuemakers follow suit?
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A cue is to be played with and being so will have a certain lifespan. If you are going to hang it on the wall and worship it it will last forever but it you plan on playing with it it will show wear over time. Tips, wraps, ferrules, and shafts are all expendable. A new shaft by the way can renew a cue for many more years of play. Even if the butt is a little crooked and worn a new shaft can make all the Difference. Not to name drop but I saw Lassiter lay his cue on the table and it rolled a half turn as it settled. I picked it up and looked down it and the shaft was straight but the butt was a banana. Didn't bother him as long as the shaft was straight.
 
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macguy said:
A cue is to be played with and being so will have a certain lifespan. If you are going to hang it on the wall and worship it it will last forever but it you plan on playing with it it will show ware over time. Tips, wraps, ferrules, and shafts are all expendable. A new shaft by the way can renew a cue for many more years of play. Even if the butt is a little crooked and worn a new shaft can make all the Difference. Not to name drop but I saw Lassiter lay his cue on the table and it rolled a half turn as it settled. I picked it up and looked down it and the shaft was straight but the butt was a banana. Didn't bother him as long as the shaft was straight.
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Do you think it would have bothered him if it was cracked down the middle?
 
jbravo2984 said:
Do you think it would have bothered him if it was cracked down the middle?
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As long as the butt still is sound and within reason it can be played with. The shaft is in the line of sight and you can't really play with a defective shaft. It's not a debate, people have to decide what is acceptable to them. I know guys who have to keep their shafts like new and not a speck of dirt. I know others who would scream if you cleaned the shaft making it new and white. They like the patina that a shaft develops over time. I am one of them. As long as the shaft is not sticky I am happy. I hate new white shafts and can't wait for them to get that played with look.
 
jbravo2984 said:
So if you aren't going to warranty the shaft after the cue was owned by at least 3 players then this whole thing should not be an issue!!!! Stop misquoting me! I told you that I received the cue from BOB CARR. THE ORIGINAL OWNER. I (the second owner) still have possesion of the cue. That makes 2 owners... Not 3. Nothing was done to the shaft by Steve that would cause it to split down the middle of the shaft. If you believe otherwise please explain to me how spraying the first 6 inches of the shaft with clear coat would cause the laminations to seperate and inch down from the ferrule. That would be quite the anomoly...
BTW, its not what you said. Its HOW you said it. I asked if there was anything that could be done and if there was any warranty against defect. YOU started the negative vibes in the conversation by asking me a loaded question and questioning my intelligence. There may have been a couple other ways that would have been less abrasive. Not only that, but hanging up on me was unwarranted. Again, if you don't wan't to talk shop at 11:30 at night, perhaps you should get a seperate phone line for your business...
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Why would it be the cuemakers fault after that many years of use? I could see them working with a customer on something like that, but then again I can see where they wouldn't. Cues are made of wood, wood can be unstable, especially shafts.

I can understand if it was the original owner, on a shaft that hadn't been used, and still wouldn't think very many cuemakers would just replace it after 5 years.

~just one consumers opinion~
 
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