Should Cuemaker offer free repair on their own cue when the forearm broke in half?

Should Cuemaker offer free repair on their own cue when the forearm broke in half?

  • Yes

    Votes: 15 31.3%
  • No

    Votes: 33 68.8%

  • Total voters
    48
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Maybe the newer cues should come with a user manual, No extreme draw or break shots, your cue may break in half and that's not covered due to abuse

One should simply learn to break and draw a ball properly and then no breakage will happen.

What part of misrepresenting your Poll don't you understand?

If you had ended your question with this statement:
"By the way, I am the third person to own this cue, now what is your opinion".

I guarantee it would have gone in a completely different direction right from the start.

I have vinyl siding on my house but I have to find a brick wall to bang my head against. Be right back, ok.
 
Just ship me the cue and Ill fix it as per our agreement.

I hate this bickering back and forth. Its useless.

But im warning you now, dont keep dragging this issue out.
 
Bottom line... He was offered two solutions to the problem. He took the cheaper one. Now, I guess, he thought about it and now wants basically "a new cue for free. "

You accused me "he thought about it and now wants basically "a new cue for free. " We already had a deal, why stated it like that.
By using I GUESS, doesn't make it right.

Your making things worse. You had a deal, a fair deal. In my opinion LP was doing you a favor. Then you blew it with all this crap on the forum. And I cant blame him for not wanting to repair it now. You intended to use your poll as leverage against LP if it went your way. Folks here sniffed out the truth and you got nowhere.

Take some time, cool off and then re-read the things you wrote. If you dont feel you owe the man a apology after that then your not worth trying to help in the first place.

BTW if you dont want the cue I'll give you a $100 for it as is and I'll get it fixed!




open mouth, insert chill pill, call me in the morning.
 
I'll be a bit more forthcoming.

I'm a mechanical engineer for one.

I taught myself how to build cues when I was 19, at which time I had never been into a cuemaker's shop. I learned from trial and error (and error and error). I completely believe that I know a certain set of things that many cuemakers (i.e. those who learned through instruction) do not know. I'm not saying I am better or worse, simply different.

The two ebony cues which I spoke of breaking were the first two ebony cues I built. One of them was my personal cue and lasted over a year of play while never leaving my care. They both broke in a manner similar, but not identical to the cue in this thread.

Be well!

dld

I, too, learned the hard way. I think that is the most common way. Cue makers share knowledge nowadays but not to the extent of teaching, IMO. Ebony is also a very, very hard wood to see faults in. The blacker it is, the tougher it is to see cracks. Maple, however, reveals it's dirty secrets much more liberally. It doesn't hide much.

I get your point about it hypothetically being a possible alternative explanation. I won't disagree with that. But personally, I think it would have as much chance being the result of an asteroid hitting it on it's way to earth as it would be a tiny fissure that suddenly expanded into a complete break in one 'normal' shot. That 'normal' shot has yet to be described.

No matter, the poll was misleading & lacked essential details. But the only way to see results is to vote, so I voted no. Surprisingly, about 1 of 3 believe it should be a free repair by the builder. I'm assuming those folks voted before reading the thread.


edit: BTW, while in the military, I used to work with an outfit that had some type of "magnaflux" machine (i'm sure that's not what it's called) that would pull a magnetic load on a piece of metal & a powder would gather in any cracks, which could then be seen via ultrasound. It was the coolest thing and saved us a lot of trouble with equipment. So I kinda sorta understand your statements about cracks.
 
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CRAAAAAAAAAAP....I ran out of popcorn.....I'll be right back.....okay, go ahead!
 
It was never intended to drag you in.
Anyway, like I said, I just want this to be fixed and move on.
I'll send out the cue tomorrow or Friday latest, will send payment of $125 when it's finished and ready to ship. You quoted me a few weeks on the repair, does 10 weeks sound reasonable?
 
Just ship me the cue and Ill fix it as per our agreement.

I hate this bickering back and forth. Its useless.

But im warning you now, dont keep dragging this issue out.

It was never intended to drag you in.
Anyway, like I said, I just want this to be fixed and move on.
I'll send out the cue tomorrow or Friday latest, will send payment of $125 when it's finished and ready to ship. You quoted me a few weeks on the repair, does 10 weeks sound reasonable?
 
I have a 2 years old custom cue that was broken in half at the forearm while I was playing a normal shot on a league night.
It broke right below the black collar close to the joint, you can see the pin and thread from the broken piece.
Please give your honest opinion, should the Cuemaker offer a free repair? What would most Cuemaker do?
Thanks.

If its not from abuse, however after two years I would think there was some abuse. Either from a fall, or doing a old hook type break.
 
So..... now you're trying to blackmail the cue maker by posting pictures of one of his cues on the web? That's class.

Perhaps not classy, but certainly effective...

There's two sides to this, folks. I for one don't think the OP has done a great deal wrong. Who wouldn't be pissed at a cue breaking, irrespective of fault?

Neither side comes up smelling of roses, however.
 
I for one

Yep, ya got that part correct.

If my 2003 Malibu breaks down tomorrow, whos fault is it, Chevy's?
Sure, I'm PO'ed, I don't need the grief or extra expense now or ever, but whos fault is it.
 
Sorry to hijack, but I have a question about a cue with cracks in the butt. It is an expensive Predator, which retails at around $1200. It has been abused by the owner and has two separate cracks in the butt, both about 2 inches long. The owner wants to sell it and I like it.

Firstly, is it perfectly possible the cue will remain usable for ever, or are cracks in the butt generally terminal for the cue in the long term?

Secondly, how will this affect the value - is the cue essentially worthless?

I realise these are difficult questions to answer without seeing the cue - just after best guesses really.
 
If your 2 years old 2009 BMW 750i broke down, whose fault is it? But fortunately BMW will still cover you.

Only if you have a warranty. Usually not transferable to the third owner.
This is not a good analogy.

Like comparing apples and oranges in my opinion.
 
Only if you have a warranty. Usually not transferable to the third owner.
This is not a good analogy.

Like comparing apples and oranges in my opinion.

Exactly, not comparable.
Lee, are we good on the deal? Is 10 weeks reasonable?
 
Yep, ya got that part correct.

If my car 2003 Malibu breaks down tomorrow, whos fault is it, Chevy's?

Where I lead, others eventually follow...

Not comparing like with like though, are you? Cars have shelf lives - I don't see too many breakers yards for custom cues around.

You EXPECT your car to fail at some stage. You don't EXPECT your cue to fail, ever. This is why I can understand the OP frustration. Frankly, I'm a little surprised at the cue makers response here - easy for me to say, I know, but I think I would have done the repair for free. A one in two hundred failure rate is pretty damn good. I'm sure the OP would have bigged him up on here afterwards, and you can't buy that type of exposure.
 
For what it's worth, I can see the OP's point of view as far as sending the money AFTER the work is completed.

How many times are members told on here NOT to send full payment for a cue ? And that if they do, that they will never see the cue in a reasonable amount of time ?
First thing everybody says when they start a thread about "Still Waiting for my Cue", is that paying the cuemaker in full upfront was the wrong thing to do.
Heck, when the local cue guy puts on a new tip, I don't pay him until I hit a few balls with it.

Can't blame the guy for wanting to wait until after the work is done to make payment.

Just my $.02.................
 
Just a couple of worthless points....

Not voting in the poll cause theres no wheres near enough info to answer fairly.

Third party warranty is quite a stretch as there is NO available history of the handling of the cue up till this point.

Every cue Ive ever seen boken in the way came from mis-use. (fall, side pressure,etc) Not to say it had to be intentional or abusive but regardless.

"Many" cue builders would still repair it for free, not replace, but repair in good faith to protect thier name and reputation.

"Many" cue builders, most I know, would have cored that cue or any cue with a highly figured forearm as highly figured wood is very often laterally unstable where the grain runs out around the cue. This inconsistant grain pattern is why these breaks all break exactly like that when they do. Cored, this would never happen.

Still not a defect however it could have been prevented by both parties.

IMO.
 
For what it's worth, I can see the OP's point of view as far as sending the money AFTER the work is completed.

How many times are members told on here NOT to send full payment for a cue ? And that if they do, that they will never see the cue in a reasonable amount of time ?
First thing everybody says when they start a thread about "Still Waiting for my Cue", is that paying the cuemaker in full upfront was the wrong thing to do.
Heck, when the local cue guy puts on a new tip, I don't pay him until I hit a few balls with it.

Can't blame the guy for wanting to wait until after the work is done to make payment.

Just my $.02.................

Yep. I wouldn't pay upfront either. The cuemaker has the cue for collateral anyway, so would hardly be out of pocket if the money is not forthcoming.
 
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