I understand the opinions on both sides of the fence.
Here's my 2 cents, FWIW. Mike Zuglan runs a strong regional tour. Again, it's the longest-running regional tour in the United States. He wanted to create the Joss Northeast 9-Ball Tour because of the favoritism shown to other professional players at events he attended, as one example out of many.
Mike will not let anything influence how he runs his tour. If the players are upset with him because it's a Mosconi points event and they want to be seeded, his thoughts are that this points business should not enter into his realm of his tournament process. His goal is to have a fair tournament to all players, run by a strict set of rules, and truth be told, we who live in this area are very fortunate that the Turning Stone Casino continues to sponsor this tour at their beautiful facilities, along with several other sponsors.
Why should Mike change his rules to accommodate the WPA, BCA, Mosconi Cup points, et cetera? He shouldn't, and I like that about him.
Ever since Joe Tucker came out with that racking book -- (sorry, Joe :grin

-- everybody has learned how to rig a rack and break a rigged rack or recognize a rigged rack. They look for the cracks in the rack. This is no secret among players. They know who the best rack riggers are, though there are a few players who when they rack their own will give themselves a slug rack (Sorry, Keith).
Mike Zuglan stands by his rules and won't budge for anything or anybody. I kind of like that about him. If the refund policy is stated beforehand, then it's buyer beware kind of thing. If you think there may be a chance you cannot attend the Joss Turning Stone event, then don't sign up. There's plenty of people who will take that place in line. This is one of the very, very few pool tournaments that does fill up ahead of time. It always has and always will. That is because everyone knows going in what to expect. There are no hidden surprises.
I will add that it is my opinion that Mike probably -- with an emphasis on "probably" -- does not really care what others think as it pertains to the rules or how he runs his tour. There is a strong pool contingency in the Northeast, and the Joss Tour has been a godsend to us pool aficionados who don't want to spend big bucks to go to Vegas or go out West or go to Texas or Louisiana. We like having the Joss Northeast 9-Ball Tour in our neck of the woods.