Billiard Aktuell?
Billiards Forum?
OnePocket.org?
There’s likely Dutch & Asian sites too, but not always a translation key.
Searing Cue
- Thread starter Andy70
- Start date
Billiards Forum?
OnePocket.org?
There’s likely Dutch & Asian sites too, but not always a translation key.
The part that is humorous is that very few of the several hundred on the so called list will ever get a cue.
smiling_Hans
Well-known member
Sugar daddies are the few. Lol
No politics
.. seriously I welcome anyone to make a claim against or about me.
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Hello,
Since this is public, I would publicly like to apologize to anyone who is or has waited for me to finish their work. I'd also like to apologize to you for any lack of communication from me. For me it all gets a bit overwhelming sometimes, and hard specially when I don't feel I have exact answers. I've have had several big setbacks that have effected me due to health, and the passing of family and close friends where I had to be involved to help the family. Considering the amount of time for a few of you it's still not an excuse.
To clarify, I do this full time and it's rare I take even a full day off from working in the shop, my wife would unhappily verify this. It's never been due to not working. The problem is for some reason I've been unable to say no to fixing or maintaining local customers cues specially when so many of them have been a customer from day one and well over 30 years. Might mix in a little OCD too.
This isn't how I want anyone or me to feel, and it makes me really sad. Clearly it's time to get my work day under control. I'm very passionate and love building cues and I genuinely love the good people who are into all nice cues as well as the game itself. Many passionate people have been there for me like Will and many others over all the years and you aren't forgotten. Just please know I'm both honored and grateful to those who had, have, or want a cue I've made.
God willing I'll make a promise here, over the next 12 months to anyone I either have a cue needing work from, or have anything with me monetarily will be made whole. Welcome to check back on this then. Fortunately of the many customers, it's only a small percentage I've excepted deposits or any payment from.
Please don't respond to me here. I won't be back to look, and frankly embarrassed.
Time has gone by so quickly and other than getting work done for those waiting an apology is all I can give at this moment.
Thanks you,
Dennis
Since this is public, I would publicly like to apologize to anyone who is or has waited for me to finish their work. I'd also like to apologize to you for any lack of communication from me. For me it all gets a bit overwhelming sometimes, and hard specially when I don't feel I have exact answers. I've have had several big setbacks that have effected me due to health, and the passing of family and close friends where I had to be involved to help the family. Considering the amount of time for a few of you it's still not an excuse.
To clarify, I do this full time and it's rare I take even a full day off from working in the shop, my wife would unhappily verify this. It's never been due to not working. The problem is for some reason I've been unable to say no to fixing or maintaining local customers cues specially when so many of them have been a customer from day one and well over 30 years. Might mix in a little OCD too.
This isn't how I want anyone or me to feel, and it makes me really sad. Clearly it's time to get my work day under control. I'm very passionate and love building cues and I genuinely love the good people who are into all nice cues as well as the game itself. Many passionate people have been there for me like Will and many others over all the years and you aren't forgotten. Just please know I'm both honored and grateful to those who had, have, or want a cue I've made.
God willing I'll make a promise here, over the next 12 months to anyone I either have a cue needing work from, or have anything with me monetarily will be made whole. Welcome to check back on this then. Fortunately of the many customers, it's only a small percentage I've excepted deposits or any payment from.
Please don't respond to me here. I won't be back to look, and frankly embarrassed.
Time has gone by so quickly and other than getting work done for those waiting an apology is all I can give at this moment.
Thanks you,
Dennis
Sorry... coming up weak. If someone had your money you'd be at their door or court. Make good now. Return deposits. Return cues that have been sitting waiting for repairs. If you can't do things right don't do them. Be responsible. Be a man
smiling_Hans
Well-known member
Wonderful and excellent response.Hello,
Since this is public, I would publicly like to apologize to anyone who is or has waited for me to finish their work. I'd also like to apologize to you for any lack of communication from me. For me it all gets a bit overwhelming sometimes, and hard specially when I don't feel I have exact answers. I've have had several big setbacks that have effected me due to health, and the passing of family and close friends where I had to be involved to help the family. Considering the amount of time for a few of you it's still not an excuse.
To clarify, I do this full time and it's rare I take even a full day off from working in the shop, my wife would unhappily verify this. It's never been due to not working. The problem is for some reason I've been unable to say no to fixing or maintaining local customers cues specially when so many of them have been a customer from day one and well over 30 years. Might mix in a little OCD too.
This isn't how I want anyone or me to feel, and it makes me really sad. Clearly it's time to get my work day under control. I'm very passionate and love building cues and I genuinely love the good people who are into all nice cues as well as the game itself. Many passionate people have been there for me like Will and many others over all the years and you aren't forgotten. Just please know I'm both honored and grateful to those who had, have, or want a cue I've made.
God willing I'll make a promise here, over the next 12 months to anyone I either have a cue needing work from, or have anything with me monetarily will be made whole. Welcome to check back on this then. Fortunately of the many customers, it's only a small percentage I've excepted deposits or any payment from.
Please don't respond to me here. I won't be back to look, and frankly embarrassed.
Time has gone by so quickly and other than getting work done for those waiting an apology is all I can give at this moment.
Thanks you,
Dennis
I hope you make right.
We all believe in you.
Get your cue back and send to Proficient Billiards... You'll have it finished/returned approximately 2 weeks. Blackballed for being more than patient? No sir ...not for being more than reasonable. Any well know cuemaker would enjoy taking your order .. having your business.
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smiling_Hans
Well-known member
Certain guys like Searing gets benefit of doubt because he's arguably the greatest modern cue maker there is.
We will wait and see.
We will wait and see.
No faith. What gets done in 1 year that did not get done in years. Answer NO. it’ll stay good for short time or rush work takes place to compensate. He should contact everyone whose cues he has and give a time frame or option to return items and deposits. Been through and seen this before. Quality operators get backed up .. do not say no. One day they come to terms they cannot deliver and close or lose the edge.
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Biloxi Boy
Man With A Golden Arm
Searing's is an admirable proposal. This is not to say it is correct or complete. But it is a start. Harmed customers should have their say and be protected. As they say, the devil is in the details. What follows is very quick and dirty and demands scrutiny and revision. AND THE ASSISTANCE OF LEGAL COUNSEL. Unless I am misreading this thread, there is a lot of work and substantial money involved here. Good lawyering is required and may assist in the success of a resolution.
1. Offer and make cash refunds and cue returns to all who want them. The wronged customer should have the power to decide if he wants to extend additional trust/time. It should not be Searing's prerogative. Refund/return policy should continue until outstanding work is satisfied.
2. Since the issue has been raised, any customer desiring "proof of life" of his cue should be furnished with such.
3. Prepare and publish to interested parties a 1) list of all pending jobs and 2) revise it monthly so that progress can be monitored. Waiting 12 months is unreasonable. (This should be on a FIFO basis with an estimated schedule.)
4. Disclose how much time will be used for "new" jobs.
5, Written waiver of the statute of limitations.
6. Written agreement that if litigation results a prevailing party can recover their attorneys fees.
7. Someone should pay for an attorney chosen by customers' designee (Will Prout if he would agree) to review/amend any proposed agreement and reduce the agreement to a binding contract.
We are all human and if someone is good enough to admit culpability, I feel they deserve a chance to dig themselves from the hole they created. This does not mean it should be easy. Good luck to everyone.
1. Offer and make cash refunds and cue returns to all who want them. The wronged customer should have the power to decide if he wants to extend additional trust/time. It should not be Searing's prerogative. Refund/return policy should continue until outstanding work is satisfied.
2. Since the issue has been raised, any customer desiring "proof of life" of his cue should be furnished with such.
3. Prepare and publish to interested parties a 1) list of all pending jobs and 2) revise it monthly so that progress can be monitored. Waiting 12 months is unreasonable. (This should be on a FIFO basis with an estimated schedule.)
4. Disclose how much time will be used for "new" jobs.
5, Written waiver of the statute of limitations.
6. Written agreement that if litigation results a prevailing party can recover their attorneys fees.
7. Someone should pay for an attorney chosen by customers' designee (Will Prout if he would agree) to review/amend any proposed agreement and reduce the agreement to a binding contract.
We are all human and if someone is good enough to admit culpability, I feel they deserve a chance to dig themselves from the hole they created. This does not mean it should be easy. Good luck to everyone.
The estate is liable for things/monies owed.
Do you honestly think this would get signed?
Biloxi Boy
Man With A Golden Arm
This appears to be a very serious mess, affecting a lot of cues and a man's reputation and livelihood. If nothing happens, there is a lot of potential harm. It is not every day that someone steps up and accepts responsibility. So it is a start -- a good first step. From here, it is definitely worth continuing. Without trying nothing happens. The only alternatives I know of are litigation or giving up -- both of which are equally unattractive. Who wants to go in either direction?
I respect Dennis for posting on here and apologizing. That could not have been easy. It certainly would have been easier to ignore.
None of us are perfect or saints. He didn't kill anyone or rob anyone at gunpoint. It seems like he's a procrastinator that doesn't prioritize very well.
Assuming he makes everyone whole again, all is good in my book.
None of us are perfect or saints. He didn't kill anyone or rob anyone at gunpoint. It seems like he's a procrastinator that doesn't prioritize very well.
Assuming he makes everyone whole again, all is good in my book.