Searing Cue

Btw, in the USA we spell the word as counseling, whereas the British spelling has two l’s.
There are a whole host of British spelled words with two l’s where we use one l.
WP
Thank you from Britain. 👍... To correct myself I simply should have said we can be too trusting instead ...not need counsel(l)ing. This is on me. I deserve to be REPORTED!
 
Those 1k, 2k or 5k deposits go towards being on a “waitlist” and perfectly legal but very unethical. People will not get it back. There are big companies accepting non-refundable deposits for goods.

Cue builders can work this way too and there is nothing anyone can do. If he promises and starts making cues for people there is no way to say what is an acceptable time frame. For all we know he can say his cues take 4 years to make. 10 years to make or 20 years to make.

Searing is actually very business savvy if you ask me. If he shows good intention and good faith to making a cue and it takes 20 years to make them there is nothing illegal about this.
 
If a cue builder doesn’t at least have a lincense for contract work then I’m sorry there is no bond or insurance to protect your damaged or lost cues. Someone did say his shop was flooded.

The next step is written letters to everyone apologizing for lost or damaged cues and a sorry.

Everyone then becomes sympathetic and the problem resolved for him. Start over with new waiting list.
 
If a cue builder doesn’t at least have a lincense for contract work then I’m sorry there is no bond or insurance to protect your damaged or lost cues. Someone did say his shop was flooded.

The next step is written letters to everyone apologizing for lost or damaged cues and a sorry.

Everyone then becomes sympathetic and the problem resolved for him. Start over with new waiting list.
I'm sure anyone who ever gave Dennis Searing money (deposit or otherwise) will be reassured and happy with your assessment.

Even Barry and Laurie deliver when it's time.
 
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I'm sure anyone who ever gave Dennis Searing money (deposit or otherwise) will be reassured and happy with your assessment.

Even Barry and Laurie deliver when it's time.
I mean, no they don't?

Barry had to be shamed beyond belief to deliver a cue to a guy who waited over a decade and was dying

Laurie has told people a 5 year wait and they are finally being called after 17 years, or "I don't see you on the list" ,even with email confirmation of them being added to the list, sent back to her

The cue industry is not a model for good business
 
I mean, no they don't?

Barry had to be shamed beyond belief to deliver a cue to a guy who waited over a decade and was dying

Laurie has told people a 5 year wait and they are finally being called after 17 years, or "I don't see you on the list" ,even with email confirmation of them being added to the list, sent back to her

The cue industry is not a model for good business
Understood...but what I'm driving at is that the cue(s) eventually get to their owner/buyer. One other thing, Barry and Laurie do not take money up front. They know that if you don't come up with the money someone else will immediately. Whereas Dennis requires a down payment, or some folks (not knowing Dennis) pay the full amount up front thinking this will prompt him to deliver early when the opposite is true or never in the case of my friend.
 
I mean, no they don't?

Barry had to be shamed beyond belief to deliver a cue to a guy who waited over a decade and was dying

Laurie has told people a 5 year wait and they are finally being called after 17 years, or "I don't see you on the list" ,even with email confirmation of them being added to the list, sent back to her

The cue industry is not a model for good business
So if they don’t take money upfront and people are still shaming them? I think as an owner of any business they can refuse service.

No need to shame a cue builder if things have changed and they no longer want to make someone a cue. I actually don’t think they should be criticized for not wanting to make someone a cue.

Heck I emailed them a decade ago about wanting a cue and they used my email to put on their “waiting list” and I have longed moved on. I’ve come across a local who had one and I played with it. They play like what I assume a baseball bat would play like big felt like a baseball bat. Big 13mm shaft and big butt.

I’m not on the side of Searing but I’ve seen people criticize him just as much as those that actually lost money or added their cues to Dennis’ beautiful personal cue collection, for not making them a cue. He doesn’t owe anyone a cue.
 
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Btw, in the USA we spell the word as counseling, whereas the British spelling has two l’s.
There are a whole host of British spelled words with two l’s where we use one l.
WP
they also spell it baulkline, when we and other europeans spell it balkline
color for us colour for them
 
Was curious what the update was on this matter and if the OP has gotten his cue back yet? Love Searings and how they play and was glad to see Dennis take a step to get the issue resolved. Hope all issues for OP and others are resolved eventually.
 
I’m glad to see Dennis respond and I hope he is sincere. Dennis did reach out to me and told me my cue would be done next week. Im definitely looking forward to that. I hope for myself and Dennis this happens! That is in no way a threat! I hope for his business/ reputation it happens for me and everyone that has reached out to me. I have heard from others that Dennis is a very hard worker and just can’t say no to anyone! Dennis builds one of the best playing cues I’ve ever played with and I just want my cue back! I’ve never had a problem with him personally, just frustrated with his business actions.

So, have you gotten your cue back yet?
 
Thank you from Britain. 👍... To correct myself I simply should have said we can be too trusting instead ...not need counsel(l)ing. This is on me. I deserve to be REPORTED!
Hi GoldCrown,
I never knew you’re from Britain, even after all the times we’ve interacted.
I used to travel through Heathrow and Gatwick so frequently that several of the people that worked in shops or food areas would yell out, “Hey, Will!”.
Will Prout
 
Hi GoldCrown,
I never knew you’re from Britain, even after all the times we’ve interacted.
I used to travel through Heathrow and Gatwick so frequently that several of the people that worked in shops or food areas would yell out, “Hey, Will!”.
Will Prout
HI.... My reply had a different meaning.. not from Britain...
 
I sent Dennis a non Searing cue of mine several years ago to have him build a custom matching shaft and it went extremely smooth and I had it back in about 3-4 weeks if I recall. I had no prior relationship w him or anyone refer me and it was a great experience, he did like to talk cues, it had to of been a 2-3 hour conversation, I did not mind at all. I had heard all this hoopla about how great his cues were so I purchased a used shaft that fit my cue and it was like “infinity“ shaft, crazy how great it felt. This led me to contact him and hence ask him to build the custom shaft mated to my cue. When I got it back the new shaft was nice, and had the desired inlayed “S” but it couldn't hold a candle to the used one I already had. I’m curious who has that shaft now, it was traded to Dean and he used it on one of his Schon cues among every other Type of shaft he could acquire and ended up selling it. I wouldn’t mind getting it back to see how it’s aged. Shooter08
 
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Hello,
Since this is public, I would publicly like to apologize to anyone who is or has waited for me to finish their work. I'd also like to apologize to you for any lack of communication from me. For me it all gets a bit overwhelming sometimes, and hard specially when I don't feel I have exact answers. I've have had several big setbacks that have effected me due to health, and the passing of family and close friends where I had to be involved to help the family. Considering the amount of time for a few of you it's still not an excuse.
To clarify, I do this full time and it's rare I take even a full day off from working in the shop, my wife would unhappily verify this. It's never been due to not working. The problem is for some reason I've been unable to say no to fixing or maintaining local customers cues specially when so many of them have been a customer from day one and well over 30 years. Might mix in a little OCD too.
This isn't how I want anyone or me to feel, and it makes me really sad. Clearly it's time to get my work day under control. I'm very passionate and love building cues and I genuinely love the good people who are into all nice cues as well as the game itself. Many passionate people have been there for me like Will and many others over all the years and you aren't forgotten. Just please know I'm both honored and grateful to those who had, have, or want a cue I've made.
God willing I'll make a promise here, over the next 12 months to anyone I either have a cue needing work from, or have anything with me monetarily will be made whole. Welcome to check back on this then. Fortunately of the many customers, it's only a small percentage I've excepted deposits or any payment from.
Please don't respond to me here. I won't be back to look, and frankly embarrassed.
Time has gone by so quickly and other than getting work done for those waiting an apology is all I can give at this moment.:(
Thanks you,
Dennis
since february the time of this post
anybody got their cue back from dennis?
 
Crazy how many people on here hating on Dennis and was never screwed by Dennis except for OP and magoo. So that's two people in a thread with 100 plus people. Those are pretty good numbers. LOL

Therefore, you fall into 2 categories:

-Can't afford his cues

-He felt insulted when he didn't want to make one for you. He probably didn't have the heart to tell you. So he tells you that you're on the waiting list. A list that doesn't exist but to tell people to piss off.

Remember this is someone you never met but admired from afar. LOL

Kindly re-read post #170.

Do you truly believe it's just us 3?
I haven't been active on AZ as much but add me to that list.
Wow, I wrote my follow up story on here for the benefit of the readers.
1-how to reclaim there cue from Mr Searing.
2-No one is holding cues for Ransome. Thats Ridiculous.
Those points were overlooked.
I failed, it turned into a smash bash forum. I was warned.
I would like to know how you managed to reclaim your cue back from Dennis. I've tried everything under the Sun, even had John showman called him up directly and finally got a chance to speak to Dennis after 3 plus years of not returning my calls or text. Dennis asked me to text my address again to him and that he would ship and return my cue. He acknowledge the address in a text and after that ghosted me again since SBE 2023. I have nothing against this man and really just wanted my cue back....it was send in as a simple repair to replace a pin that was unthread due to how he had glued the pin in his earlier year. The cue played amazing and I thought to have the master himself repaired it but it's been years now. I've been hearing that he's owning up to his mistake and have slowly been making things right to a number of people that he owed.....just waiting for my turn. Glad he's slowing taking ownership and I think if he does, he's would be support by a community that love his cues. Wish someone can advise him that he still have a shot at making really good money if he own up to his mistake. The man makes amazing cues and his cue is worth the dollars....it just sucks to see him in this situation when he could really be doing much better. I don't try to understand what happened to him (life) but when I did spoke to Dennis years ago at SBE for another repaired on my cue and he had it done in a few days and shipped it back to me in a week as he promised. Just saying, feel like we probably will never understand the whole story but I don't take him to be a bad guy if anything the opposite.
 
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