Meucci repair notice....
- Thread starter garczar
- Start date
xX-Wizard-Xx
Well-known member
Lol ... No they were not switched on at all...
One of problems is as business grows, the one person operation is force to hire people to keep owner from working 24 x 7.
Problem is getting people who do thing 110 percent right like it was their company.
Good people have to be paid, and treated well. Some business owner don’t get that.
You can have great products, but pot or no customer service can kill a business.
Remember Sears & Roebucks, Montgomery Wards, they folded.
Problem is getting people who do thing 110 percent right like it was their company.
Good people have to be paid, and treated well. Some business owner don’t get that.
You can have great products, but pot or no customer service can kill a business.
Remember Sears & Roebucks, Montgomery Wards, they folded.
Nyquil
Well-known member
I just don't get it with how long this guy has been in the business. It's like he just simply does not care about making things right for the customers that buy from him that have an issue. I was going to buy a Meucci when I bought my table. Thanks to this forum I think it saved me from a major headache. I will admit he makes some decent looking cues but has 3rd world customer service.
Howdy All;
Just so's ya knows, when I sent in my cue to MCR there was a sticky note attached
where the work needed done. Used extra Scotch tape to ensure it didn't stay inna box.
also a fully written note with the details and mentions of the emails sent to ensure that
they had everything (information wise), to do a complete job.
On a Meucci HP-1 there is a collar at theButt side of the joint that is supposed to be
according to Mr. M hisself, nickel-silver. Mine was more of a yellowish tint to it that would
not polish out. So, without the full details I would think the lathe operator screwed up and the
butt end was trashed. The rest of the story has been told (scroll-up).
But suffice it to say there was ample information sent before and along with the cue for the repair
to be completed in a timely and accurate fashion. Sadly it was not and they lied about it.
hank
Just so's ya knows, when I sent in my cue to MCR there was a sticky note attached
where the work needed done. Used extra Scotch tape to ensure it didn't stay inna box.
also a fully written note with the details and mentions of the emails sent to ensure that
they had everything (information wise), to do a complete job.
On a Meucci HP-1 there is a collar at theButt side of the joint that is supposed to be
according to Mr. M hisself, nickel-silver. Mine was more of a yellowish tint to it that would
not polish out. So, without the full details I would think the lathe operator screwed up and the
butt end was trashed. The rest of the story has been told (scroll-up).
But suffice it to say there was ample information sent before and along with the cue for the repair
to be completed in a timely and accurate fashion. Sadly it was not and they lied about it.
hank
Who would have ever thought Sear Roebuck would go out of biz.
xX-Wizard-Xx
Well-known member
Well when hedge fund managers take over businesses ..... not always a good thing. That guy drove Sears into the ground.Who would have ever thought Sear Roebuck would go out of biz.
xX-Wizard-Xx
Well-known member
I still have a 16 gauge sears and roe buck shotgun ... its a nice gun i like it.
Sears went tits-up for a lot of reasons. HF managers weren't the reason. They got complacent and got left in the dust. Also, merging with Kmart absolutely ruined whatever name recognition they may have had. They also totally snoozed the coming on-line revolution. Had they gone digital early on before they ditched the catalog they MIGHT have survived. They killed themselves.
xX-Wizard-Xx
Well-known member
all of that is reflection on management though
I recently sent a 2009 SE IV into Meucci to be repaired and to be matched up to a new pro shaft. It was not a fast process but l have other cues so l didn't care. This cue was in real bad shape some may have scrapped the project. I sent it into Meucci with broken collar, beaten butt and dents and chips from pin to butt. I had bought it off market place and it had been seriously been abused. When l got it back it looked like new and had never been used. The pro shafts are not cheap and play very well. But the craftsmanship on the repair was beyond anything l expected. The amount of work they did fot the little money l paid l still cant belive it. I could call and talk to the tech. anytime but choose to leave him alone so he could work on my stick and that he did.
Attachments
That's good news. I have a Meucci Originals that is like that but with a genuine NOS shaft. It needs a joint collar, butt cap, and refinish, as well as the ring on the new shaft matched. I have had it since about 2004 and never sent it in because I was afraid of the nightmare. Since it needs a butt cap I didn't want to send it anywhere else.
I got it dirt cheap. It is the only Meucci I have. As it sits that NOS shaft is probably worth more than the butt, LOL!
All that and they didn’t have carts.
erikjohn67
New member
How long did they have it?