Does anyone know Wayne Yates from Mechanicville, VA

No he did not! When I showed him the pics of the damaged cue in the cheap case he blocked me on FB, where we had been communicating during the purchase. He knows he is responsible for the damage to my cue but chooses to hide rather than accept any responsibility and try to make it right. Wayne Yates is a true POS! I would like to request any and all of you to go on FB and post on his page, telling the world the truth about him.
You may want to join Open Billiard Markets [OBM] Buyer/Seller Transactions and leave feedback there. I checked and he has a lot of positive feedback but that doesn’t mean you can’t add your transaction.
 
Here is my effort to help out Jay.
1771181991912.png
 
Put the burden of proof on the buyer. Let them show that the item was damaged during shipping. Then the seller, who hopefully insured the package can go after the shipping agent. I know that it another can of worms, but unfortunately is the way it is at the present time.

Forget the phone, at least be able upload photos that proves your position that the cue(item) that was sold was in x condition when it left your hands.
Right and insurance right are different though.

How bow this thought?
To make a payment on an insured thing, the payor has to be sure the payment is appropriate. The easiest thing the claim handler can do is say that how/ when damage occured is not determinable...so neither claim is payable.
 
No offense to all of the people coming to Jay’s defense, but none of us (including Jay) knows what the cue looked like when the buyer opened the box. Perhaps this guy deserves to have the AZB mob come at him with virtual pitchforks but perhaps he doesn’t.
 
Jay, maybe there a very good chance. You could ask Rayman (cue repairman) at Diamond Billiards. If he know Yates?

Ihave known Rayman since 2005 , working with Parrot Cue in Richmond, then after taking over the pro cue shop

 
Last edited:
No offense to all of the people coming to Jay’s defense, but none of us (including Jay) knows what the cue looked like when the buyer opened the box. Perhaps this guy deserves to have the AZB mob come at him with virtual pitchforks but perhaps he doesn’t.
I think when someone blocks you and doesn't respond that gives you the answer you need. If he said I didn't do it and carry on a conversation with Jay, we wouldn't be where we are at.
 
I've not had a problem but I've worried.
Last few deals were with folks quite reputable.
A seller or buyer could be the scammer first to contact PP will win, IMO.
 
He screwed me on a cue sale. I sold him an original Mike Sigel signature cue for $1,000 in perfect, like new condition. After he got the cue he decided he didn't want it and complained to Paypal that it had scratches on it. He then sent me back my cue with severe damage to the butt. Paypal gave him a refund the day the cue was delivered back to me. When I confronted him about the damage to the cue he went quiet on me. Paypal closed the deal and will do nothing for me!

See attached photos. None of this damage was on the cue when he received it from me.
I know you Dave, you're an honest man...when you say that the cue is in perfect condition, I 100% believe you.

On the other hand, I don't know the other party, but him going quite does not mean he's guilty, "Hear me out on this one cause I had a similar situation in the past".

There's a good high chance which I feel may have happened that both of you are on the right, you'd be asking me now how is this possible? Let's rewind from the beginning.

You sent him a cue that he desires for $1000, in perfect condition, like new. And he expects it to be as such;

The cue gets shipped and along the way it gets hammered during the delivery, gets damaged, severley damaged. Then it arrives to its destination, the guy opens it up and see's that its hella damaged, he thinks you've sent him a damaged cue.

Now he ships it back and requests a refund, then you think he damaged the cue.

Neither of you is in the wrong if this story above is true, but he gets his money back and doesn't care much about you cause he thinks that you've sent him a damaged cue. The most important thing to him is his money; he ignores you.

Believe me Dave, I did not read all the comments above but I got a feeling that this is what I have told might of actually happened. These shipping companies screw up stuff all the time, even if you've packaged it 100% securly, they can screw it up trust me.
 
I know you Dave, you're an honest man...when you say that the cue is in perfect condition, I 100% believe you.

On the other hand, I don't know the other party, but him going quite does not mean he's guilty, "Hear me out on this one cause I had a similar situation in the past".

There's a good high chance which I feel may have happened that both of you are on the right, you'd be asking me now how is this possible? Let's rewind from the beginning.

You sent him a cue that he desires for $1000, in perfect condition, like new. And he expects it to be as such;

The cue gets shipped and along the way it gets hammered during the delivery, gets damaged, severley damaged. Then it arrives to its destination, the guy opens it up and see's that its hella damaged, he thinks you've sent him a damaged cue.

Now he ships it back and requests a refund, then you think he damaged the cue.

Neither of you is in the wrong if this story above is true, but he gets his money back and doesn't care much about you cause he thinks that you've sent him a damaged cue. The most important thing to him is his money; he ignores you.

Believe me Dave, I did not read all the comments above but I got a feeling that this is what I have told might of actually happened. These shipping companies screw up stuff all the time, even if you've packaged it 100% securly, they can screw it up trust me.
I know you Dave? You replied to Jay Helfert's post, who is Dave?
 
Jay, did the buyer not like the cue and asked for a refund, and you refused him? (before there was any mention of damage). Or, did he just send you the cue back, claiming damage, without any other explanation/communication?

The whole thing doesn't add up.
 
The latches on that case line up perfectly with the scratches. If the rivet heads, have worn through the red felt, that's where the scratches came from. Nobody that cared would ship a cue in that case. Not without wrapping the cue in some old table cloth, bed sheet, some thing. You could have easily wrapped it, and put some rubber bands around it.
 
Right and insurance right are different though.

How bow this thought?
To make a payment on an insured thing, the payor has to be sure the payment is appropriate. The easiest thing the claim handler can do is say that how/ when damage occured is not determinable...so neither claim is payable.
Let's say I take pictures of the cue itself, the bubble wrap and / or sleeve the cue is shipped in & the thick cardboard tube that is it's home. Then the triangular box that everything goes into after that for shipping is in perfect condition. I drop it off at the UPS Store, FedEx, USPs just that way.

Go ahead and claim that the damage that occurred can't be determined. I would have a pretty damn good idea where the damage happened between me dropping it off & the package ending up all f'd up before reaching it's final destination.

Now if the recipient is completely dishonest, then I guess all bets are off.
 
Damn, such a shame we still deal with this.

I've learned this lesson 15 years ago when I was buying and selling guitars. I did everything right and got screwed out of a $1,000 guitar I shipped out in perfect condition that came back with scratches and gouges rendering the guitar firewood. Not even a refinish would fix it.

Cues, I only deal with in person, especially if I am the seller and carry the risk, which the seller always does.

Such a shame.
 
The latches on that case line up perfectly with the scratches. If the rivet heads, have worn through the red felt, that's where the scratches came from. Nobody that cared would ship a cue in that case. Not without wrapping the cue in some old table cloth, bed sheet, some thing. You could have easily wrapped it, and put some rubber bands around it.
This. ☝️
 
Somehow Yates damaged the cue and his only out was to blame me and complain to Paypal. And it worked. He got his money back.

P.S. He blocked me on FB. Of course!
Most likely damaged it deliberately so it could be sent back. Sorry to hear this.
 
Back
Top