Mr. Joshua
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You may want to join Open Billiard Markets [OBM] Buyer/Seller Transactions and leave feedback there. I checked and he has a lot of positive feedback but that doesn’t mean you can’t add your transaction.
Does anyone know Wayne Yates from Mechanicville, VA
- Thread starter jay helfert
- Start date
Here is my effort to help out Jay.
Right and insurance right are different though.
How bow this thought?
To make a payment on an insured thing, the payor has to be sure the payment is appropriate. The easiest thing the claim handler can do is say that how/ when damage occured is not determinable...so neither claim is payable.
Jay, maybe there a very good chance. You could ask Rayman (cue repairman) at Diamond Billiards. If he know Yates?
Ihave known Rayman since 2005 , working with Parrot Cue in Richmond, then after taking over the pro cue shop
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Ihave known Rayman since 2005 , working with Parrot Cue in Richmond, then after taking over the pro cue shop
Rayman Pro Shop | Midlothian VA
Rayman Pro Shop, Midlothian. 732 likes · 1 was here. I TRY TO GIVE YOU MY BEST SERVICE AND MY EXPERIENCE TO HELP YOU, YOUR EQUIPMENT AND YOUR GAME
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I think when someone blocks you and doesn't respond that gives you the answer you need. If he said I didn't do it and carry on a conversation with Jay, we wouldn't be where we are at.
I know you Dave, you're an honest man...when you say that the cue is in perfect condition, I 100% believe you.
On the other hand, I don't know the other party, but him going quite does not mean he's guilty, "Hear me out on this one cause I had a similar situation in the past".
There's a good high chance which I feel may have happened that both of you are on the right, you'd be asking me now how is this possible? Let's rewind from the beginning.
You sent him a cue that he desires for $1000, in perfect condition, like new. And he expects it to be as such;
The cue gets shipped and along the way it gets hammered during the delivery, gets damaged, severley damaged. Then it arrives to its destination, the guy opens it up and see's that its hella damaged, he thinks you've sent him a damaged cue.
Now he ships it back and requests a refund, then you think he damaged the cue.
Neither of you is in the wrong if this story above is true, but he gets his money back and doesn't care much about you cause he thinks that you've sent him a damaged cue. The most important thing to him is his money; he ignores you.
Believe me Dave, I did not read all the comments above but I got a feeling that this is what I have told might of actually happened. These shipping companies screw up stuff all the time, even if you've packaged it 100% securly, they can screw it up trust me.
I know you Dave? You replied to Jay Helfert's post, who is Dave?
Jay, did the buyer not like the cue and asked for a refund, and you refused him? (before there was any mention of damage). Or, did he just send you the cue back, claiming damage, without any other explanation/communication?
The whole thing doesn't add up.
The whole thing doesn't add up.
The latches on that case line up perfectly with the scratches. If the rivet heads, have worn through the red felt, that's where the scratches came from. Nobody that cared would ship a cue in that case. Not without wrapping the cue in some old table cloth, bed sheet, some thing. You could have easily wrapped it, and put some rubber bands around it.
Let's say I take pictures of the cue itself, the bubble wrap and / or sleeve the cue is shipped in & the thick cardboard tube that is it's home. Then the triangular box that everything goes into after that for shipping is in perfect condition. I drop it off at the UPS Store, FedEx, USPs just that way.
Go ahead and claim that the damage that occurred can't be determined. I would have a pretty damn good idea where the damage happened between me dropping it off & the package ending up all f'd up before reaching it's final destination.
Now if the recipient is completely dishonest, then I guess all bets are off.
RidgeRaider
Well-known member
Damn, such a shame we still deal with this.
I've learned this lesson 15 years ago when I was buying and selling guitars. I did everything right and got screwed out of a $1,000 guitar I shipped out in perfect condition that came back with scratches and gouges rendering the guitar firewood. Not even a refinish would fix it.
Cues, I only deal with in person, especially if I am the seller and carry the risk, which the seller always does.
Such a shame.
I've learned this lesson 15 years ago when I was buying and selling guitars. I did everything right and got screwed out of a $1,000 guitar I shipped out in perfect condition that came back with scratches and gouges rendering the guitar firewood. Not even a refinish would fix it.
Cues, I only deal with in person, especially if I am the seller and carry the risk, which the seller always does.
Such a shame.
This.
Most likely damaged it deliberately so it could be sent back. Sorry to hear this.
If I am reading it right, Jay's post on facebook makes it sound like the cue was not actually quite "perfect, like new" but had some of what Jay considered to be very minor "scuffs" on it that didn't detract from the cue being like new in his opinion. The buyer apparently felt differently about how important those scuffs were and apparently that is what he filed his claim with paypal based on? Post #40 makes it sound like the buyer never contacted Jay prior to filing the claim with paypal? It's all not quite clear so maybe Jay can clear up the confusions.
The question I have is if Jay can feel screw heads for the hinges or other similar sharp edges prominently protruding through the interior of that case that would line up with the damage because it would have to be something with the ability to poke into the cue to be able to cause that damage. The hinges themselves are further apart than the damage is, not to mention they are on the outside of the case while the cue is on the inside so it isn't clear to me how the hinges themselves could have caused it. Everything about this has been less than clear.
He did contact me and sent me the attached video. Look carefully for the so called "scuff" marks. He told me at that time he was filing a complaint with Paypal and requesting a full refund. These minute marks have absolutely nothing to do with the subsequent damage done to the cue. The hinges you see actually do protrude inside the case by a small margin, enough to scratch the cue. The real proof is that Yates went silent and refused to communicate any longer when confronted with the damaged cue.
P.S. The video will not load on here. It's too big. Send me your email and I'll try to send it to you that way.
It did not arrive to him with the damage shown here. It arrived in near perfect condition
I thought I had posted this on here earlier but I guess not. Pls check out my thread Sigel Cue for sale from January of this year. You will see on there pics of the cue as it was when it was sent to Yates. I also have a video of the cue that Yates sent to me showing the almost imperceptible "scuff" marks he didn't like. It's too large for me to post the video on here but for anyone who would like to see it pls send me your email and I will try to send it to you that way. The cue had no such damage in the video Yates sent to me and he did not say anything about it because it hadn't happened yet. I've got nothing to hide here!
I am and have always been an honorable man in my business dealings and am proud of my good reputation in the billiard world. I made this thread because I ran into someone who was not honorale in how they dealt with me.