It was pretty annoying to see that the used rack in most games I watched was changed many times because the players were unable to get the rack tight.
Although it was mentioned, that all players would love the rack... I doubt that!
I have never had such problems ever with new or slightly used magic ball racks.
Also the whole racking and checking procedure to me, was very viewer unfriendly...
I think the problem wasn't the template (Though they tried to solve it that way)... the problem is with racking 9 on the spot.
If you rack the normal way in 9 ball, and there's a dent on the spot, the 1 rolls off. But that's not a huge problem, you just push the rest of the balls upward until they touch the 1. That lets you get a tight rack even though there's a big dent in the table.
But if you rack 9 on the spot, and there's a dent... now instead of just pushing the whole rack upward and getting 2 balls to touch the "problem ball"... now you must get 8 balls to touch the problem ball, and they cannot just be moved in one direction. That seems like a much more difficult problem to solve.
I guess the solution would be brand new cloth (no dents) but then every complains the tables play strangely, too fast and "slidey".