What a bummer for both the tournament staff and Kevin West. I know Kevin, as does Ozzy. Traveling all the way from Delaware to Vegas is expensive and not something everybody can do or afford.
Rules are rules, and the tournament director has to go by rules, which are not going to please everybody.
Kevin is a first-class, gentleman pool player. It breaks my heart to see this happen to him. I empathize with Ozzy's stance.
Keith has been forfeited in the past. It was at Diamond Billiards in Lancaster, PA. We were staying at the hotel next door. We asked the TD how many minutes it would be for the next match, and he said we have at least an hour. We went next door to put clothes in the washing machine, gone about 15 minutes, thinking we had an hour. When we came back, within 15 minutes, Keith had been forfeited. It didn't seem fair, but what are you going to do?
Hopefully, CSI will look into these issues for future events and figure out a way to prevent this from happening. Sometimes both parties may be wrong and right at the same time when it comes to playing pool.