This could be due to improper installation of the cloth if Im not mistaken. I would think its more of who set it up than the table.
I've owned and played both Diamond Pro-Am and now a GCV. Owned a connelly before that. All good tables, but the best table in the world will play like crap if it's not set up right. It always amazes me to watch a real pro mechanic, as opposed to a deliveryman/installer, set one of these up. You're fortunate that you've found the place to help you locate a real mechanic. He can set it up right, and also tell you if there's a problem with the table that came from the mfg, or a problem that got installed by the installation so to speak. There's a dozen guys on here that can steer you in the right direction. And it seems to me that you've only got two potential beefs with Brunswick: 1. if there really is a mfg defect, or damage in shipping; 2. if they set you up with an installer who inflicted his own damage on the table by not doing something right or trying to jack leg around a problem. [go to the hack work section to see painful and funny examples from the field.] GCVs are built like tanks,and even if he did screw it up,the good news is that it can be fixed....
FWIW, we switched from the Diamond to the GC so that we have both tournament level tables available all the time; out local pool hall has all brand new Diamonds to play on, and we play the GC at home. I don't think you go wrong either way, but it's a $7000 guitar with rubber bands for strings if it's not set up by a pro. And only the best mechanics will do the best table justice. JMHO........
i bought a brand new $7000.00 brunswick table from my local brunswick dealer that is just over a year old now. I have had nothing but problems since the installtion. During the installtion the split one of the slate srew mount hold down blocks. They said the repaired it. I have nothing but problems with the slate seams on both ends of the table.they have been out several times trying to repair this problem now they want to charge me over $500.00 to fix the problem. I said know way. I have tried to contact brunswick threw email and left messages by phone an get no response. I think scene brunswick let them be a dealer somethimg should be done about there popcorn table mechanic work . If anyone could help me solve my problem or contact brunswick about this please p.m please. Know wonder diamond products r taking over!!! Thanks professor
John, i think i have every right to be up set with brunswick i have tried to contact them for months threw email an there phone number listed on there warranty page on there web site. I sent email after after email an left messages on there automatied phone sytem .YOU CAN NOT TALK TO A LIVE PERSON AT ALL!!! The only think get is please leave a detailed message an will return your call in 24hrs. In my opinion i think they should be a count able for it about it from the so called certifed brunswick dealer. Here is an exmaple for u : say u go buy brand new chevy from certifed chevy dealer. You have had the car less than a week the transmission takes a crap. You carry the car back there certifed gm tech fixs the trans. Ok a month goes by the trans fails again. You carry it back there tech fixs it again. Then few more weeks go by it fails again u carry it back. Ok u r carrying your car back to the same chevy dealership u bought your new chevy from an there certifed chevy tech. has been repairing your chevy all this time. How would u feel about your chevy and there certifed trained tech. JUST MY 2 CENTS PROFESSOR1967 sorry for any misspelled words i get real heated about this!!
The boxes containing the frame and aprons (just wood parts, no hardware) of my Gold Crown were marked "Made in Brazil." Everything else was marked "Made in the U.S.A."