Cuemaker wont ship my cue
- Thread starter Kingpin
- Start date
For myself, I have never had anything done other than a simple tip repair locally. This time I sent my cue in for repair on a recommendation. I was told by the cuemaker that my cue was basicly done. I could send the money and the cue would be finished and shipped by the end of the week. Everything sounded legit so I had no reason to think otherwise. Should I have asked for the cuemaker to ship the repaired cue back before payment was sent? I really dont know how money is handled in the cue repair/build
community. Thank you
IF he said it was finished and he was shipping it out, then payment was expected .
I ask for payment when the cue is packed.
Not " basically" done .
What's that ?
So many things can happen between "basically" finished and truly finished .
I had to pay the balance in full for a custom when it was just about ready to ship. So I did. So the maker kept "sooning" me for 2plus months. You're getting it real soon. It's amazing how they are your best friend as you're ordering the cue.
Threads like this are important and unfortunate at the same time.
This is not the first such issue with Steve Klapp, you can do a search here on az and read all about it.
I have had similar issues with him myself and a close friend has also endured the same. He did make good in the end and I think that's true with most if not all cases so it may be more that he's a bad business man than a bad person. However, under no circumstance is it acceptable for someone to tell you your cue (or shafts or whatever) are shipping then to not do so.
It's a shame really because the work he has done for me has always been top-notch. But not high enough to excuse all the accompanying bs.
best,
brian kc
This is not the first such issue with Steve Klapp, you can do a search here on az and read all about it.
I have had similar issues with him myself and a close friend has also endured the same. He did make good in the end and I think that's true with most if not all cases so it may be more that he's a bad business man than a bad person. However, under no circumstance is it acceptable for someone to tell you your cue (or shafts or whatever) are shipping then to not do so.
It's a shame really because the work he has done for me has always been top-notch. But not high enough to excuse all the accompanying bs.
best,
brian kc
delays are part of any custom order. but when you get lied to all bets are off.
once a person starts lying to you he instantly becomes a piece of crap and no one should ever deal with him again. your word is your bond and if you cant be trusted to tell the truth you cant be trusted to do any business with.
once a person starts lying to you he instantly becomes a piece of crap and no one should ever deal with him again. your word is your bond and if you cant be trusted to tell the truth you cant be trusted to do any business with.
Top notch????
Really was the work done on a Wednesday???
His work is so far south of top notch..
Heres a new one. I received the package on tuesday but I have been out of town until today. I was really excited to get home and see the cue finished. I cut the tape and opened the box only to find out that someone forgot to put a cue in it. You heard right, No cue. Just wanted to give an update to anyone folowing this debacle.
It was stolen or you're getting your pork pulled.
lmao...
Here we go..
This should be interesting, and it can only go 3 directions from here..
A. He admits he forgot to put the cue in the box..
B. He claims he shipped the cue, and your lying..
C. He claims he shipped the cue, and it must of been stolen..
not sure which day but, yep, the work he did for me was perfect.
so, apparently, the ability to do great work is there, just maybe not the commitment to consistently do it.
best,
brian kc
don't throw away the box.
And maybe bring it with labels intact to your postmaster so he can document that the empty box weighs exactly what the ship label states. And ask about pursuing mail fraud charges.
best,
brian kc
Curious what the weight of it is. Is the weight even heavy enough to accommodate for a cue?
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