My first day was on the 24th, and I attempted to check in on the 24th. To me, ime doesn't matter. I can understand if the room is not clean yet, but that is not the case here...
It's a matter of there being a LOT of really lame things about staying at the Horseshoe that do not apply at any other place I have ever been outside of Universal studios. And this certainly isn't Universal studios. And considering you are not really aware of a lot of the limitations of the Horseshoe, let me inform you.
There are no microwaves in any of the rooms. I had a private conversation with one of the hotel employees who told me the reason is because hotel customers cook meth in the microwaves, and the fire marshall nixed having microwaves in the rooms.
In the hotel amenities shop, they have various medications and whatnot. We need some Nyquil, so I checked the store. Even the cashier flinched when she saw the price, and asked me if I really wanted to hear the price. For the low, low price of $21.00, you can have a bottle of Nyquil smaller than that you usually get for $4.50 virtually anywhere else. But the hotel takes advantage because they are nearly 20 miles from ANYTHING. Which allows them to grow increasingly callous about giving customers value for their stay.
At a certain point... The "Blockbuster rule" takes effect: If, as a business, you take every single opportunity to screw over your customers, it will come back to bite you in the end.
You haven't been to the Executive West, where the event was held before the Horseshoe, so you really don't get how much better it was at that venue.
My complaint about the checkin time was simply an observation that this craphole could give a LITTLE from time to time in order to acknowledge a customer who has done 10 days in their hotel at least 5 times.