DCC noob questions

So you expected them to let you into the room at 1AM on the 24th when you didn't the rooms reserved for the night of the 23rd? You asked them to give you an extra night for free, and you hold a grudge that they didn't?
Look at this and you will understand

Note: the prices

Kd Screenshot_20190124-161838.jpegScreenshot_20190124-161915.jpeg

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Look at this and you will understand

Note: the prices

Demand goes up, supply stays the same. Every hotel has higher rates when they anticipate higher demand. I notice they still booked up, despite charging a higher DCC rate. Seems to me they estimated the demand effectively.
 
So you expected them to let you into the room at 1AM on the 24th when you didn't the rooms reserved for the night of the 23rd? You asked them to give you an extra night for free, and you hold a grudge that they didn't?

My first day was on the 24th, and I attempted to check in on the 24th. To me, ime doesn't matter. I can understand if the room is not clean yet, but that is not the case here...

It's a matter of there being a LOT of really lame things about staying at the Horseshoe that do not apply at any other place I have ever been outside of Universal studios. And this certainly isn't Universal studios. And considering you are not really aware of a lot of the limitations of the Horseshoe, let me inform you.

There are no microwaves in any of the rooms. I had a private conversation with one of the hotel employees who told me the reason is because hotel customers cook meth in the microwaves, and the fire marshall nixed having microwaves in the rooms.

In the hotel amenities shop, they have various medications and whatnot. We need some Nyquil, so I checked the store. Even the cashier flinched when she saw the price, and asked me if I really wanted to hear the price. For the low, low price of $21.00, you can have a bottle of Nyquil smaller than that you usually get for $4.50 virtually anywhere else. But the hotel takes advantage because they are nearly 20 miles from ANYTHING. Which allows them to grow increasingly callous about giving customers value for their stay.

At a certain point... The "Blockbuster rule" takes effect: If, as a business, you take every single opportunity to screw over your customers, it will come back to bite you in the end.

You haven't been to the Executive West, where the event was held before the Horseshoe, so you really don't get how much better it was at that venue.

My complaint about the checkin time was simply an observation that this craphole could give a LITTLE from time to time in order to acknowledge a customer who has done 10 days in their hotel at least 5 times.
 
... so it will be $119.00 per room if you want to check in before 4AM. ...
I'm pretty sure you did not hear them correctly or they misspoke. Standard check-in time at the Horseshoe is 4PM. Four in the afternoon. 16:00 on the 24-hour clock. That allows them to get the room prepared after people leave at the standard check-out time of noon.

Early check-in and late check-out are always at the hotel's discretion. Many now charge a special fee for an hour of late check-out.
 
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Demand goes up, supply stays the same. Every hotel has higher rates when they anticipate higher demand. I notice they still booked up, despite charging a higher DCC rate. Seems to me they estimated the demand effectively.
It is not a demand situation!

People are buying 10 days when they really use 6 or 5 and fly out!

It is not correct to charge 300 for a $50 room!

Let alone have a discount rate of $119 for rooms regularly $50!

I don't mind paying the $119 rate and suck it up ! But I come for one pocket only and that is 4 days!

Pay 1000 for 4 days? Pay 1000 for 10 days!

Or

Go ala carte and pay 300 a night!

This is the problem...

Kd

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It's pretty standard practice at any hotels to limit early check in and late check out especially if you're asking to check in 15 hrs early. As far as the rest of it all hotel gift shops price gouge on stuff like that. I do wish they had microwaves in the rooms, but other than that they are pretty cool about letting you bring in food and coolers etc and though I miss those Executive West days too the food and the tournament experience is definitely better at the Horseshoe. The only thing the Executive West had that I miss was the big action room with a lot of tables and space where you could sit down and sweat some.
 
My first day was on the 24th, and I attempted to check in on the 24th. To me, ime doesn't matter. I can understand if the room is not clean yet, but that is not the case here...

It's a matter of there being a LOT of really lame things about staying at the Horseshoe that do not apply at any other place I have ever been outside of Universal studios. And this certainly isn't Universal studios. And considering you are not really aware of a lot of the limitations of the Horseshoe, let me inform you.

There are no microwaves in any of the rooms. I had a private conversation with one of the hotel employees who told me the reason is because hotel customers cook meth in the microwaves, and the fire marshall nixed having microwaves in the rooms.

In the hotel amenities shop, they have various medications and whatnot. We need some Nyquil, so I checked the store. Even the cashier flinched when she saw the price, and asked me if I really wanted to hear the price. For the low, low price of $21.00, you can have a bottle of Nyquil smaller than that you usually get for $4.50 virtually anywhere else. But the hotel takes advantage because they are nearly 20 miles from ANYTHING. Which allows them to grow increasingly callous about giving customers value for their stay.

At a certain point... The "Blockbuster rule" takes effect: If, as a business, you take every single opportunity to screw over your customers, it will come back to bite you in the end.

You haven't been to the Executive West, where the event was held before the Horseshoe, so you really don't get how much better it was at that venue.

My complaint about the checkin time was simply an observation that this craphole could give a LITTLE from time to time in order to acknowledge a customer who has done 10 days in their hotel at least 5 times.

Its a casino hotel, not an apartment or short term rental. No kitchenette, so it shouldn't have a microwave. Can't remember the last time I stayed at a hotel that had a microwave. And no you can't check in at a hotel at 1am for the next night's reservation. You got some jet lag.

Just for that, they are going to make you room with Denis Grabe. :eek:
 
It is not a demand situation!

People are buying 10 days when they really use 6 or 5 and fly out!

It is not correct to charge 300 for a $50 room!

Let alone have a discount rate of $119 for rooms regularly $50!

I don't mind paying the $119 rate and suck it up ! But I come for one pocket only and that is 4 days!

Pay 1000 for 4 days? Pay 1000 for 10 days!

Or

Go ala carte and pay 300 a night!

This is the problem...

Kd

Sent from my XT1650 using Tapatalk



I booked 5 nights only (29th to 2nd) and got the $119 rate for each night.
 
I'll be here all week, ladies.

I wish I could have made it 5his year so I could have put a "sarcastic face" with the "sarcastic everything".

Seriously, let me know next year when you're going to DCC. Also, if you ever get close to Florence, Al...Huntsville Al, Decatur Al..... so we can meet up and you can give me some pointers on.... hmmm, let's see: everything.
 
I booked 5 nights only (29th to 2nd) and got the $119 rate for each night.
Must have changed the rules! Years past it was not that way!

Good to know! I tried to book it and was denied the rate yesterday ....

Kd



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... No kitchenette, so it shouldn't have a microwave. Can't remember the last time I stayed at a hotel that had a microwave. ...
I agree that casino hotels offer few amenities. The last time I stayed at the Luxor, there was no coffee maker in the room. They would rather charge you $4 for a cup downstairs or for room service. Nearly all other hotels offer a coffee maker in the room.

I'm staying at the Best Western Plus, which is about the next closest hotel to the tournament. Here is what it offers in a standard room:

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I'm pretty sure you did not hear them correctly or they misspoke. Standard check-in time at the Horseshoe is 4PM. Four in the afternoon. 16:00 on the 24-hour clock. That allows them to get the room prepared after people leave at the standard check-out time of noon.

Early check-in and late check-out are always at the hotel's discretion. Many now charge a special fee for an hour of late check-out.

It depends on certain things. Some people's check-in-time is "whatever the hell time they want". Of course, I'm not one of those people. I'm lucky they let me in the building.
 
I agree that casino hotels offer few amenities. The last time I stayed at the Luxor, there was no coffee maker in the room. They would rather charge you $4 for a cup downstairs or for room service. Nearly all other hotels offer a coffee maker in the room.

I'm staying at the Best Western Plus, which is about the next closest hotel to the tournament. Here is what it offers in a standard room:

View attachment 510719

I only stayed at Luxor one time about four or five years ago. Thought it was a dump. Half the things in the room were broke. Cheap buddy of mine used to always recommend the place. For like $25 - 30 more a night (at that time) I switched over to Mandalay and thought it was a lot nicer.

The few times I went to the Derby I stayed there in New Albany at the Hampton Inn (now a HIE). The 8 mile drive down the road to the Derby isn't too tough.
 
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... For like $25 - 30 more a night (at that time) I switched over to Mandalay and thought it was a lot nicer. ...
It is nicer, but it's a lot more expensive and they still don't have coffee makers in the room, according to a friend who stayed there.
 
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