Agree 100%.
I dont think a refund is warranted but I respect that once Tro committed to it he is following through.
Situations like this are the reason why I try very hard to only deal with people I know and have a good history with when it comes to cues. Its not always possible and its not a 100% guarantee of no problems but the things happening around here lately seem to make it the only possible way of doing anything.
I commend Tro for trying to smooth things out but I do think whenever this type of thread is posted both parties should be made known. There is no use coming to the group with a story like this without letting us know who the other party is. Certain posters have a history of always being involved in problematic deals in some form or another. As someone who occasionally does cue deals here I want to know about the people who think this is the way to do business not so I can dog pile them in a thread but so I simply stay away from them.
I hope the situation is resolved with a minimum of hassle.
......tap,tap