macguy:
Just wanted to commend you on a great post -- especially the bolded part above.
Let me explain. From my AZB profile, one can see that I live in Carmel, NY, which, give or take, is about 90 minutes north of Manhattan (NYC). I'm sure I don't have to explain the NYC (Manhattan, specifically) pool scene, as it's been covered on these boards (see any thread about the Rack Starz). It's probably one of the few areas in the country where a properly-run pool room does well -- really well. I think anyone thinking about opening a pool room would *LOVE* to envision it doing as well as Amsterdam or Society Billiards.
Most other areas outside of the Manhattan pool crucible are doing so-so, maybe ok, but not great. There's a really classic old-school pool room near me in Brewster, NY, called Jack N Jills Billiard Cafe. Anyone familiar with the old-school pool room "feel" would immediately feel comfortable in this room. They've been in business since the mid-1960s, have the memorabilia on the walls to prove it, and are furnished almost entirely with Gold Crown 1s (yes, GC-*one*!). They've remained open because they've adapted to the changing social conditions in the town of Brewster -- in other words, they've adapted to their changing clientele. However, if you ask the owner about business, you'll get a somewhat glum reply that it could be better. But I think he's doing ok, considering it could be far worse.
Next, let's look at two exceptions to the general "rule" that pool rooms are in the toilet -- Danbury, CT and nearby New Milford, CT. The two pool rooms there --
Danbury Billiards and
Fast Eddies Billiard Cafe respectively -- are doing GREAT! What's interesting, is that these two rooms are very different -- different motifs completely -- yet they are both successful. Danbury Billiards is more like a night club with pool tables (all Gold Crown IIIs), full bar and full restaurant, dance floor, juke box, DJs some nights, etc. However, if you go in there any evening -- almost any day of the week -- and you'll find a waiting list for the tables.
Fast Eddies, on the other hand, is a classic pool room that caters to the serious player, yet at the same time offers other amenities to help bring in business. They have a somewhat full bar (incredible beer selection, some liquor, and they can make a decent assortment of cocktails), limited food (the typical fare like pizza, hot dogs, burgers, lasagna sometimes, etc.), and your typical amenities. However, the owner -- Eddie Locke -- is an ex road player with a lot of experience under his belt, yet with an open mind. He took over the old "Busters Billiards and Amusements" (an arcade with pool tables) and turned it into a genuine pool room that any serious player would feel immediately comfortable walking into. Additionally, to bring in business, he got rid of the arcade machines, and put in a full-fledged darts area (with leagues that come in twice a week), a dedicated area for local and name bands to play in (as well as to hold special events), and hired some very forward-thinking people to help him. This crew has been known to walk outside to the nearby industrial area, and invite some of the hard-working truck drivers and businesses, as well as any construction crews that happen to be working in the area, to come in after their shift ends and have a drink on the house. Next thing you know, you have some "recognizable" faces coming in from that gesture, with more new faces in tow, and they're coming in to grab a table as a new customer.
Fast Eddies is also doing great, as this article describes:
What's my point in describing these two rooms? Simple -- its success is all in how it's run. If one acts up in any of these rooms -- no matter how much they spend -- they are politely asked to leave. The funny thing is, the few times I've seen this -- someone gets thrown out -- that person is back some weeks later, a much better-behaved customer.
To Donny L. -- you don't have to let boisterous drunks run (or shall I insert a vowel in there to say "ruin") your room. And anyone that thinks boisterous drunks are their "bread and butter" won't be in business long. You have to cater to a *wide* range of customers; not just a focused few.
-Sean