I am retired and I never want the feeling that I have to do something for someone else especially with a time line. I may work a few hours, all day or not all today.
For that reason, I don't take a deposit. I always have people asking if I have cues for sale but I can't keep up with the 20 on back order let alone have stock for sale.
When I finish a cue, I hand it to the buyer and say "if you don't absolutely love it.... please don't buy it". " No hard feelings... I'll make you another that you might like better". " I can sell that one in a week."
I haven't had anyone back out yet.
It works for me.
I realize that if you have a business that you are depending on for you income... you probably need to get a deposit. But, if the buyer never comes back. do you keep the money. If the buyer wants to back out, do you refund the money???
Kim