Hello AZ’rs,
I have been a member of this community for many years and have recently ordered a custom cue from John. John’s customer service and communication thus far has been outstanding. He has answered all of my questions, concerns and provided honest feedback tailored to my individual needs as a customer.
A few reasons why I choose to purchase a cue from John are as follows (in no particular order):
Over the past year or so I have never seen one of his cues on the secondary market (please consider that he’s made and sold 300+ cues in the past 10 years).
Secondly, he tailors the cue handle to fit the customers hand dimensions, meaning it will be the same diameter.
Lastly, he claims to make the lowest deflecting shaft in the world, which I want to own. He substantiates this claim with robot testing via video (video isn’t Hollywood HD theater quality).
The way I see it is John came on here with a public service notification for which he was belittled, ridiculed and criticized. I believe he made every attempt to confidently stand behind his product and service by actually responding to most posts. He still is answering posts this morning.
By no means will I ever buy a shaft for $600; however, this appears to be his highest quality shaft that he does have in LIMITED quantities for customers. Presently it appears he has over 300 satisfied customers, of which a few might be interested in the A++ shaft.
Suggestion for John: Maybe you should have posted in the Wanted/For Sale section as it appears there are provisions that protect sellers…such as the following:
6) If you are going to post in another's sale or trade thread, if you are knocking their thread, you will receive warnings and bans as with regular rule violations.
7) You have no right to criticize or complain regarding pictures, prices etc.
8) Everyone is expected to participate in a civil manner and if there are violations, you may report them anonymously via the "report post " button in the upper right hand corner of each post.
9) Either buy from an individual or don't but knocking them is not an option.
Jay P. providing honest feedback to the community involving my interactions with John Barioni as requested by the community.
This is a very fair post. As is the one on page 8 by doubleD. The guy is clearly super confident and yes he got a little out of line with the betting posts but remember guys, THIS IS A PERSONS LIFE'S WORK that is being ridiculed here.
Anyway Baroni, keep tuning and working and remember the old song "They all laughed at Christopher Columbus........".