I am still trying to get this resolved, but the seller doesn't seem to care or want to do anything to get things right. I thought I would ask the forum what I should do, or what is appropriate.
So I bought a very nice cue from a user on the forum, and it was advertised as having a 3/8x10 pin. When I purchased the cue, I also purchased a Jacoby Edge Hybrid shaft to fit the cue. I got the shaft a couple of days after the cue came, and low and behold the shaft won't thread at all. So I went back to the seller and told them and asked if it was possible if it was a 3/8x11 thread. He replied that he has no reason to believe that it is anything other than a 3/8x10.
I then went to the cuemaker who is a forum member and asked him what pin was on that cue. He replied that it was a 3/8x11. I showed that to the seller and thats when things went sour. First he was mad that I said he was adamant (did say he had no reason to believe it wasnt as described) about the pin size.
He told me basically that I should own up to the fact that I bought the cue, and he can't guarantee another shaft will fit. He even went so far as to say that he was selling the cue with matching shafts, and the rest is my problem. I should "own" it because I bought it and made the mistake. He said I should have told him earlier that I was going to use a different shaft, because he would have told me that he can't guarantee it would fit. IT DIDNT FIT BECAUSE IT WAS THE WRONG PIN, not because they were different makers like he suggested many times.
Basically this guy sells me a cue with a different pin than what it was described as having, and is telling me that its my fault. No apology, no nothing. He isn't responding to my pm's at all anymore.
I know I can file a paypal claim on it, but don't want to go that way. I told him really we have two options to make things right, he can refund me the money and pay shipping back to himself (I shouldn't have to pay for it when the cue wasn't as described) or he can paypal me the small amount it will cost to make the ld shaft into the correct pin (which was only ordered wrong because he quoted the wrong pin type.)
What do you think I should do, or am I out of line and it is really my fault that I didn't know it had a different pin than what I was told. I know if I was the seller, and I told him this, that I would have apologized for my mistake right away and flat out asked what I could do to make it right. Nothing of the sort from this high class seller than I am dealing with.
Edit: In full disclosure, cue was delivered on Friday, I got back from a fishing trip on Sunday and opened it. Looked great, left feedback. First time I had a chance to use the cue was on Tuesday, when the other shaft was delivered. That was the first time that I noticed it had the wrong pin, and pm'd him that night. When I pm'd the seller, he stated he has no reason to believe it to be a different pin than what it was sold as. The proof came a day later when the cuemaker pm'd me back and told me the actual pin on it.
So I bought a very nice cue from a user on the forum, and it was advertised as having a 3/8x10 pin. When I purchased the cue, I also purchased a Jacoby Edge Hybrid shaft to fit the cue. I got the shaft a couple of days after the cue came, and low and behold the shaft won't thread at all. So I went back to the seller and told them and asked if it was possible if it was a 3/8x11 thread. He replied that he has no reason to believe that it is anything other than a 3/8x10.
I then went to the cuemaker who is a forum member and asked him what pin was on that cue. He replied that it was a 3/8x11. I showed that to the seller and thats when things went sour. First he was mad that I said he was adamant (did say he had no reason to believe it wasnt as described) about the pin size.
He told me basically that I should own up to the fact that I bought the cue, and he can't guarantee another shaft will fit. He even went so far as to say that he was selling the cue with matching shafts, and the rest is my problem. I should "own" it because I bought it and made the mistake. He said I should have told him earlier that I was going to use a different shaft, because he would have told me that he can't guarantee it would fit. IT DIDNT FIT BECAUSE IT WAS THE WRONG PIN, not because they were different makers like he suggested many times.
Basically this guy sells me a cue with a different pin than what it was described as having, and is telling me that its my fault. No apology, no nothing. He isn't responding to my pm's at all anymore.
I know I can file a paypal claim on it, but don't want to go that way. I told him really we have two options to make things right, he can refund me the money and pay shipping back to himself (I shouldn't have to pay for it when the cue wasn't as described) or he can paypal me the small amount it will cost to make the ld shaft into the correct pin (which was only ordered wrong because he quoted the wrong pin type.)
What do you think I should do, or am I out of line and it is really my fault that I didn't know it had a different pin than what I was told. I know if I was the seller, and I told him this, that I would have apologized for my mistake right away and flat out asked what I could do to make it right. Nothing of the sort from this high class seller than I am dealing with.
Edit: In full disclosure, cue was delivered on Friday, I got back from a fishing trip on Sunday and opened it. Looked great, left feedback. First time I had a chance to use the cue was on Tuesday, when the other shaft was delivered. That was the first time that I noticed it had the wrong pin, and pm'd him that night. When I pm'd the seller, he stated he has no reason to believe it to be a different pin than what it was sold as. The proof came a day later when the cuemaker pm'd me back and told me the actual pin on it.
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