I had my cue send in to a cue builder for a pin repairs and it's been almost 3 years now. I have pics and text confirmation of him receiving the cue and also had several conversation over the phone on delivery time line, all this was prior to the covid pandemic. I've been trying to reach the builder for over 1 year now and he hasn't responded to my calls or email. The cue value is under 3K and I'm wondering if it worth it to pursue legal action. I'm thinking of first creating a police report in his state for the stolen item and then take legal action via small claim court. Anyone had any successful experience with trying to get their cue back from the cue builder through legal action? Is it even worth the time and effort?
I'm thinking of also flying down to his shop and just surprised him to pick it up. At this point, I'm sure he hasn't fix the pin issue so all I'm asking for is my cue back and I'll have the pin fix elsewhere. This has been one of the worst experience that I had with any cue builder over the last 25 years plus that I've been around this industry. It's just a shame how one of the best recognized name in our cue world conduct his business this way and I'm sure am not the only one that had this experience.
Thanks,
Duc.
I'm thinking of also flying down to his shop and just surprised him to pick it up. At this point, I'm sure he hasn't fix the pin issue so all I'm asking for is my cue back and I'll have the pin fix elsewhere. This has been one of the worst experience that I had with any cue builder over the last 25 years plus that I've been around this industry. It's just a shame how one of the best recognized name in our cue world conduct his business this way and I'm sure am not the only one that had this experience.
Thanks,
Duc.