If you would have contacted me immediately after getting the nick in your cue I would have handled the situation much differently.
Out of the blue, without contacting me, without any proof whatsoever, you made a statement saying your cue was nicked in a Justis case. If you make a statement like this, you need something to back it up other than air coming out of your mouth. You have nothing to back it up and keep saying the same thing. If you cannot see this you are blind. You are the one that should be apologizing.
Jack,
Evidently you did not read my post. I do appreciate your posting here and am not trying to offend you or turn you away from this forum. I for one think it is great what you do for the billiard's industry. Although I really wish you would take a moment and really think about what this gentleman is telling you rather than write off as just merely bad PR. I for one do not think that is what he is trying to do. He tells you how great your cases are and it must have been merely a 'fluke' what happened to his cue. You seem upset that he is steering someone toward a John Barton case. Is that what is happening???:shrug:
You have a great customer base and frankly have the market cornered on fine cue cases. I do prefer the aesthetics of your cases over any others on the market and you are the standard for that product line as you have put great time into your work. And it is only right that you should be rewarded for that work.
However, your continuing attack with sarcasm has turned me off to owning one of your cases.

Remember that this is a global forum and that everyone is watching!!

Gary
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