Inside Pool
They practically give this magazine away. Good publication support it.
They practically give this magazine away. Good publication support it.
Inside Pool Magazine
- Thread starter 9_Ball_King
- Start date
Everybody's a critic. If he didn't like it, he could have just stopped reading it. I think your issue is with the puppy. Is he roasting size yet? Try a ginger-chipotle sauce.
As for what IP should have done, that's debatable. I ship DVDs to people (uninsured, no delivery confirmation). If they don't get one, I send another. If it's illegible, I send another, but I ask them to send the old one back, without the album cover, as cheaply as possible. (I suppose IP wouldn't want your magazine back.) If someone said that he left it out on the desk for an instant and the cat started chewing on the edge, I'd probably ask for the actual cost of replacement, which is about $5. If someone demanded that I send such a replacement for free, I'd probably decide that I had had enough frustration for the day and terminate the conversation, but I don't depend on continued sales for my living.
I'm with everyone else in this thread.. I can't believe people come on here with such moronic posts and expect everyone to just agree with them.. WOW..
Your dog pi$$ed on the magazine, pony up and pay for another copy if you want it so badly!.. People never cease to amaze me.. You are owed nothing but you do owe IP an apology for being so nitty!!! JMHO
Your dog pi$$ed on the magazine, pony up and pay for another copy if you want it so badly!.. People never cease to amaze me.. You are owed nothing but you do owe IP an apology for being so nitty!!! JMHO
So you are indicating here that a "resolution to your satisfaction" involves being provided with goods and services that you are admittedly not entitled to? And rather than covering Inside Pool's out-of-pocket costs for shipping the replacement issue, you expect something for nothing?
I don't think many businesses would be too upset over losing a customer like you.
I am with the group on this one, the OP is out of line expecting a free copy with no S&H for something ruined in his care.
What I will say is this: IF the young lady on the phone actually DID say "I don't care" or anything to that effect, then yes, InsidePool does have a customer service issue. That alone doesn't justify the expectation of something-for-nothing, but if it went down as the OP says, the phone conversation could have been handled better. Saying "I don't care" to any paying customer is like telling them to f-off. I somehow doubt that phrase was actually used, but that was what our OP took for inference since he wasn't getting his way.
By the way, I just had to replace my recliner due to our new puppy chewing through the fabric and yanking foam everywhere. (Quite a sight when I came home that day!) Where do I go to get my recliner replaced? What message board can I flame LazyBoy on?
What I will say is this: IF the young lady on the phone actually DID say "I don't care" or anything to that effect, then yes, InsidePool does have a customer service issue. That alone doesn't justify the expectation of something-for-nothing, but if it went down as the OP says, the phone conversation could have been handled better. Saying "I don't care" to any paying customer is like telling them to f-off. I somehow doubt that phrase was actually used, but that was what our OP took for inference since he wasn't getting his way.
By the way, I just had to replace my recliner due to our new puppy chewing through the fabric and yanking foam everywhere. (Quite a sight when I came home that day!) Where do I go to get my recliner replaced? What message board can I flame LazyBoy on?
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The OP edited his original post but it is still in the quotes. You can run but you can't hide.
His original post is why the world is in such a mess. The blame is always passed onto someone else along with the financial liabilities.
Make this 28 against to 0 for.
His original post is why the world is in such a mess. The blame is always passed onto someone else along with the financial liabilities.
Make this 28 against to 0 for.
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I dropped a jar of jelly once outside when I went shopping. Not only did I clean it up, glass and all, I went back and paid for a second one. Asking to pay for shipping was pretty fair I think. And you can get all of their issues free online.
I guess with unanimous disapproval, deleting the comments was the only way to save face. Not much doubt he will get no sympathy from this forum.
Steve
I'm sure 9BKing was quite courteous on the phone
IP: "IP, how may I assist you?"
9BKing: "Hi. Fido pissed all over my Feb edition of IP. I'd like to request another one be sent to me ASAP free of charge. BTW, do you have the # for the ASPCA?"
IP: "Sorry, I must charge for at least shipping, it's only $2 though. BTW, just give Fido a bowl of antifreeze. It's cheap and effective."
9BKing: "WTF, I'm a valued subscriber! I sent ya'll $12 in the last 20 years. Bow to me! BTW, do you have any coupons for Prestone you can send me for free?"
IP: "Bow wow this buckwheat. It's $2 or no soup for you! BTW, I'm sittin on your GD coupon right here. Uh Oh... I think I went piddle on it. Do you mind?"
9BKing: "Dontcha know who I am? I played league with JR back in the roaring 20's! He saw me run 4 balls once for a quarter! I'm gonna tattle to him! BTW, did you eat asparagus today?"
IP: "I don't care if you're the Queen of England. Go snorkle a cow cud you pud! BTW, yeah, it is quite odiferous."
9BDing: "Fine then you skankasaurus. Keep your stinkin IP mag, I'm gonna switch to abusing Billiards Digest. So there! And I'm gonna go whine on AZ about how cheap IP is. BTW, please dry out my coupon, sprinkle on some talc, and mail it free of charge. Good day."
IP: "IP, how may I assist you?"
9BKing: "Hi. Fido pissed all over my Feb edition of IP. I'd like to request another one be sent to me ASAP free of charge. BTW, do you have the # for the ASPCA?"
IP: "Sorry, I must charge for at least shipping, it's only $2 though. BTW, just give Fido a bowl of antifreeze. It's cheap and effective."
9BKing: "WTF, I'm a valued subscriber! I sent ya'll $12 in the last 20 years. Bow to me! BTW, do you have any coupons for Prestone you can send me for free?"
IP: "Bow wow this buckwheat. It's $2 or no soup for you! BTW, I'm sittin on your GD coupon right here. Uh Oh... I think I went piddle on it. Do you mind?"
9BKing: "Dontcha know who I am? I played league with JR back in the roaring 20's! He saw me run 4 balls once for a quarter! I'm gonna tattle to him! BTW, did you eat asparagus today?"
IP: "I don't care if you're the Queen of England. Go snorkle a cow cud you pud! BTW, yeah, it is quite odiferous."
9BDing: "Fine then you skankasaurus. Keep your stinkin IP mag, I'm gonna switch to abusing Billiards Digest. So there! And I'm gonna go whine on AZ about how cheap IP is. BTW, please dry out my coupon, sprinkle on some talc, and mail it free of charge. Good day."
Too Funny!
Quite funny I'll admit. I apologize for the thread. I was wrong. I apologize to Inside Pool mag. I apologize to all you threadreaders. I was wrong. I say Uncle.
Well said!
It takes a strong person to man up to his mistakes.. Kudos to you! We all make em by the way, just some folks are too stubborn to fess up.. Peace!
It takes a strong person to man up to his mistakes.. Kudos to you! We all make em by the way, just some folks are too stubborn to fess up.. Peace!
I wish that I subscibed. If so, I'd send you my issue. Cheers, brother. :thumbup: