"Madison" Bob Griffin Failure to honor his commitments to a client

S

snowmon34

AzB Silver Member
Silver Member
I started talking to Bob in the middle of May of 2007 on a sneaky pete..Bob quoted me a price of 375.00 for a conversion with 2 shafts.....I had a couple of buddies that were also interested so I asked Bob if there would be a break in price if I was to order 3 cues...His exact reply was 350.00 each under 2 conditions....the 1st condition was that I had to send him half down on the order...that sounded reasonable considering he was giving us 25.00 off per cue, and the 2nd condition was that I didn't tell anybody what I payed for the cues, again a simple request that I had no problem with. Well Bob quoted me a delivery time of 3 months once he received my down payment....I sent Bob a down payment of 525.00 (3 x 350.00 is 1050.00 half of course is 525.00 the balance of 525.00 + shipping would be paid on completion ) via usps on 6/01/07....I sent Bob an email about 5 days later asking if he had received my down payment....Bob replied back that he recieved it and would start on the cues right away....the funds cleared my account on 6/15/07. I figured great we should have 3 sneakies in 3 months....well we stay in contact about once a month from the time of order.....I called Bob on the end of the 3rd month (end of august) for a follow up on the cues.....they are not ready.......so another month goes by, no cues..I was patient knowing that Bob is sick....so I made another call in 30 days ( end of September ) still not ready...so this goes on until November and I ask Bob if he would send me some pics of the cues so I could keep the other partys happy (keep in mind it has been 5 months since the order was placed ) Bob sent me some pics in November of un completed cues, but atleast we knew that they were being worked on..

So this goes on until 1/01/08 I send Bob an email asking for an update on the cues....this is his exact reply and I quote " send the cash the cues are 7 to 10 days from being done. THANKS BOB ". I thought this reply was quite strange considering 3 months late on delivery...anyways I let the other parties know whats going on and that we need to send the balance owed. The other parties had read a thread about Bob and were concerned so they wanted to see the cues completed....Bob flips out because we wanted pics on completetion....he stated that we had trust issues and just rips into me like a child ( I didnt think it was right of him to rip into me beings that he was late on his commitment )...heres the thread that concerned the other parties.

http://forums.azbilliards.com/showth...hlight=madison

So I gave it 3 weeks called them back and Darlena Bob's wife said they would send me pics of the cue's on completion....she also stated that they lost the paper work on my deal and if I would email them a copy of the down payment...( again strange business practices)...well I told her I sent them 525.00 on 6/01/07 which was 50% down and the balanced owed was 525.00 + shipping well she wanted a copy of my check because they obviously didnt trust me.... . So I emailed them a receipt copy of my check no problem.... So she states that she needs to talk to Bob and see if he remembers what he quoted me and call me back.....well I didnt get a phone call, but they did send me an email on 2/04/07 telling me they found my quote and the price quoted to me was 375.00 a cue heres the email......

DALE
MY RECORDS INDICATE $375.00 PER CUE AND A $20.00 SHIPPING FEE WHEN YOU TOLD ME BOB SAID $350.00 A CUE WITH 2 SHAFTS I NEW BETTER WE HAVE NEVER SOLD A SNEAKY PETE WITH 2 SHAFTS FOR $350.00 TO ANY ONE NOT EVEN DAVID HUGHES MY RECORDS EVEN SHOW HE QUOTED YOU $375.00 PER CUE WITH 2 SHAFTS AND A $20.00 SHIPPING CHARGE I WAS THE ONE WHO RECEIVED THE DOWN PAYMENT WHEN IT CAME IN AND I TOLD BOB THAT HALF SHOULD HAVE BEEN $562.50 BUT YOU ONLY SENT $525.00 SO THE TOTAL BALANCE DUE IS $620.00 AND SHIPPING IS INCLUDED IN THE REMAINING BALANCE. ALSO DALE I WOULD PREFER A MONEY ORDER.
THANK YOU DARLENA

So at this point I'm not happy....its 2/04/08 its been 7 months since I ordered the cues....Bob rips my ass because I wanted pictures and they are trying to get and extra 75.00 ....at this point I'm done I'm not used to doing business like this...I tell them keep the cues and send me my deposit back...no hard feelings lets just forget the whole deal...They flip out again, but tell me they will send me my deposit in one week...guess what no deposit.....so I make several phone calls and no answer....so I figured I'll email them......I sent them an email on 2/20/08 agreeing to take 2 of the cues at 375.00 a piece + shipping cod.....I have received no reply nor will they answer their phone......I could use some advice in this situation....

Thanks Dale
 
Well, I have had a few deals in my life that people tried to screw me or change the deal in their favor.

Every time it happens, I slap myself on the forehead and say to myself, "Get it in writing".
 
Jeff said:
Well, I have had a few deals in my life that people tried to screw me or change the deal in their favor.

Every time it happens, I slap myself on the forehead and say to myself, "Get it in writing".
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Jeff,

Unfortunately I never thought to get anything in writing.....I just assumed that Bob was a reputable business person....heres a correction on the link... http://forums.azbilliards.com/showthread.php?t=75626&highlight=madison

Dale
 
That was a big mistake. he could have had someone else finish the cues for you or just returned your money when someone does this it tells me there working on short money.I know he just sold a cnc to steve lomax for 7000 or 8000 at least thats what he was asking there was no excuse not to refund you money i have in some cases given a customer his money back and also told them to keep the mechantise maybe not on an item this big but at least a healty discount.
 
The issue at this point is not whether or not there was anything in writing, or who can finish the cues. The point is, that the cues were never sent, the final price is not the real issue here, and the customer (Dale) just wants his deposit back. No big deal, no hard feelings. There are tons of people that would have paid more to get a Madison Bob sneakie, so the deposit just needs to be returned as if it never happened.

This situation is a little awkward. I happen to know Dale, he's a friend of mine. I own or have owned 6-Madison Bob cues, I 've spoken to Bob a couple of times, and he was a kick to talk to. I even know Dave Hughes as mentioned on Dale's post, and made two different trades this weekend, in two different pool halls with him, and we're working on a third. My opinion is that Bob & Darlene are having a rough time, decided for whatever reason that they don't want to send out these cues for the agreed upon price, they got a little offended at the request to send partial pics, and resorted to bullying tactics to create a fight. They wanted to have a knock-down-drag-out fight, and Dale didn't go there. Now the only thing left to do is send back the deposit, and pretend like this never happened. Who cares about the cost of a few phone calls, cost to send pics, or the time it took to designate 3-sneakies to a certain buyer, that they can sell any day of the week for more money. Although I am not one of the 3-people involved in this deal, I would have taken one of the cues at whatever price, just to help out. It never got to that point, and I am sure that those cues are long gone.
 
cuesblues said:
The issue at this point is not whether or not there was anything in writing, or who can finish the cues. The point is, that the cues were never sent, the final price is not the real issue here, and the customer (Dale) just wants his deposit back. No big deal, no hard feelings. There are tons of people that would have paid more to get a Madison Bob sneakie, so the deposit just needs to be returned as if it never happened.

This situation is a little awkward. I happen to know Dale, he's a friend of mine. I own or have owned 6-Madison Bob cues, I 've spoken to Bob a couple of times, and he was a kick to talk to. I even know Dave Hughes as mentioned on Dale's post, and made two different trades this weekend, in two different pool halls with him, and we're working on a third. My opinion is that Bob & Darlene are having a rough time, decided for whatever reason that they don't want to send out these cues for the agreed upon price, they got a little offended at the request to send partial pics, and resorted to bullying tactics to create a fight. They wanted to have a knock-down-drag-out fight, and Dale didn't go there. Now the only thing left to do is send back the deposit, and pretend like this never happened. Who cares about the cost of a few phone calls, cost to send pics, or the time it took to designate 3-sneakies to a certain buyer, that they can sell any day of the week for more money. Although I am not one of the 3-people involved in this deal, I would have taken one of the cues at whatever price, just to help out. It never got to that point, and I am sure that those cues are long gone.
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Ted,

The price is definately part of the issue at hand ( it's not the money it's the principle we had a deal at 350.00 per cue )with a combination of the fact that Bob ripped into me for asking for pictures, and the fact that the cues are way past the approx delivery date....Ted if those cues are long gone they should have no problem sending me my deposit back.
 
snowmon34 said:
Ted,

....Ted if those cues are long gone they should have no problem sending me my deposit back.
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Unless of course, your deposit plus what they got in the second sale is already spent. :rolleyes:
 
brianna187 said:
Bob Just Got 7 Or 8 K For A Cnc Machine From Steve Lomax
He Cant Be Broke
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Lee, you been to a hospital lately?

Not an excuse but I believe one of his kids had a major illness.
 
Dale I hope you get this resolved in a positive way. All of my dealings with Dale have been positive transactions. I have personally got to know Dale in the past year thru here and over the phone. I consider Dale a man of his word and a true friend. Good luck!
 
bnall said:
Dale I hope you get this resolved in a positive way. All of my dealings with Dale have been positive transactions. I have personally got to know Dale in the past year thru here and over the phone. I consider Dale a man of his word and a true friend. Good luck!
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Thanks Bryan......I wonder why Bob hasn't come forward to defend his business and name?
 
Funny How He Doesnt Talk To You But He Has Plenty To Say To Me
Show Everyone What Type Of Person He Is Bob Be A Man And Give Dale His Money Back .............
 
This is getting old....

There are 3 threads about the same issue,overkill,no need for one here in the Gallery.
 
buck15 said:
i don't know about his communication skills as i have never dealt with in person butt i can tell you about his cues. awsome work and the play great. this was for sale but is not any more.
http://forums.azbilliards.com/showthread.php?t=67142&highlight=madison
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Buck,

I agree with you 100%...thats why I placed an order with the man, but unfortunately I'm willing to give up the craftsmanship for a refund because of my belief in doing good business....

Dale
 
brianna187 said:
I Cant Believe This Guy He Is An Out Right Thief All Az Ers Need To Give Mad Bob Negitive Feedback Bo You Need To Give This Man His Money Back Quit Hiding Like A Coward You Claim To Be A Good Business Man Prove It And Return His Money You Alreadt Ruined Your Reputation As A Business Person And No One There Right Mind Would Order Anything From You And I Have Been Told By A Close Friend Of Yours You Do Not Even Have Any Machines Left To Do Cue Work You Need To Do The Right Thing And Return This Mans Cash
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It's obvious Bob doesn't care about his reputation....
 
Dale,did he agree to pay you back?i have gotten lost in all the threadas,but i thought i read in one of them that he was going to send your money back.
 
masonh said:
Dale,did he agree to pay you back?i have gotten lost in all the threadas,but i thought i read in one of them that he was going to send your money back.
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Mason I assume since he sold my cues I would get my money back....Ive been trying to buy the cues at Bobs price since 2/20/08 but he has never responded to any of my emails or posts....here is a link of the post read # 52

http://forums.azbilliards.com/showthread.php?t=90423&page=4
 
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