This thread is another example of why I will likely never order a custom made cue. Regardless of who is in the right there is just too much drama and too many of this type of thread being started.
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If you take the time to research a cue-maker before you give him your money,
the outcome will be drastically different and worry free......just make sure you
work with cue-makers with integrity........Bob Owen and Jerry Rauenzahn both
told me prior to doing any business I could call any of their customers from the
past or recently and ask how pleased they were with the outcome.
Each cue-maker bends over backwards to work with you......I've done 4 customs
so far and were it not for the CA ivory ban, rest assured Bob would still be making
me cues and I would have ordered the last cue made by Jerry Raunezahn prior to
his imminently pending retirement from cue-making,
Both cue-makers were always available, called me with any questions & provided
updates and progress photos and met their deadlines every time.....in fact, this last
time, both guys had to complete my cues ahead of forecast because while my cues
were underway, CA enacted an ivory ban that took effect before my cues were due
to be completed. So Bob and Jerry worked extra hard to get my cues finished before
the ban took effect.......and both cues used ornate designs and the cue by Bob, well,
it's loaded with inlay work flawlessly executed.
I am writing not to boast or brag about what's in my case. My intention is to write to
anyone out there thinking that getting a custom cue is a frustrating experience in waiting.
Not true...no way whatsoever when you deal with cue-makers like I've dealt with. If you
can afford to order a custom cue, then locate a reliable cue-maker like Bob & Jerry.
Matt B.
p.s. Take a gander at my last two cues' both completely problem free & flawlessly too.
http://forums.azbilliards.com/showthread.php?t=436475