New OB shaft issue(s) - Seyberts or OB or me?

WillyCornbread said:
So Seyberts emailed me back and told me that I must understand they are not the manufacturer, and that they have notified OB of this issue months ago and "assumed" it was fixed.

They will be processing my full return and refund, I must say I'm really disappointed, and a little scared off of OB - I guess back to researching a new cue and retailer :(

Thanks again for the replies.

b
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If you are hell bent that LD shafts is the way you want to go , I would consider one of Bob Danielson custom cues .

Bob D told me he has had one of his Laminated LD shaft returned in 20 years .

Tons of cue repair guys are boring out the tip end of a shaft and making a Non laminated shafts..

It is not rocket science to bore a 1/4 or 3/16 in hole in the tip end of the shaft ....
Fill it full of foam but on a 1/2 of a juma ferrule a carbon fiber pad and tip of your choice.
 
mortuarymike-nv said:
If you are hell bent that LD shafts is the way you want to go , I would consider one of Bob Danielson custom cues .

Bob D told me he has had one of his Laminated LD shaft returned in 20 years .

Tons of cue repair guys are boring out the tip end of a shaft and making a Non laminated shafts..

It is not rocket science to bore a 1/4 or 3/16 in hole in the tip end of the shaft ....
Fill it full of foam but on a 1/2 of a juma ferrule a carbon fiber pad and tip of your choice.
Click to expand...


Actually I will be making a few shafts that way, just to satisfy my own curiosity.
I have a WX900 shaft now where I`m experimenting with different ferrule materials.
I changed the regular nylon ferrule for the hardest material I have, The Ivorylike sold by guitarparts and that made the shaft sound completely different, but it did not make as much difference on the LD properties of the shaft.
I`m gonna try the following:
- Elforyn
- Juma
- T34
- G10
- Ivorine 3
- Ivorine 4
- Aegis
- Micarta (from cue components)

It`s gonna be interesting to see how the ferrule changes sound, feel and LD performance.
The tip is always Zan Premium Soft with a clear plastic pad.
 
WillyCornbread said:
Hi all - I just purchased a new OB 136 cue from Seyberts with a Classic + shaft. The brand new shaft has some areas where it looks like glue or something is coming out of a couple of seams, and I can even catch my fingernail in one of the grooves.

I wanted to get a few opinions since this is my first online cue purchase:

1) I'm not crazy for expecting a cue of this cost to be 100% free from this type of thing, am i - I just am not convinced this is only cosmetic?

2) I emailed pics to Seyberts and they told me they see "a lot" of OB shafts with this issue and that if I have a problem I should take it up with OB under warranty. This rubs me the wrong way since it's brand new - why should I spend this kind of money and then immediately have to deal with warranty and repairs, etc? Also, if they see a lot of these, shouldn't they be checking them before sending them out?

3) What would you do? Wait and see if the issue is more than cosmetic and handle under warranty at that time, handle it via OB warranty now, or send the whole thing back to Seyberts and start over with another retailer?

Thanks for your advice,

b
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WillyCornbread (b),

I am very sorry that you received the shaft that you pictured earlier in the thread. It should not have left our factory like that, Seyberts is not to blame, we are. They are a great company to deal with and as someone else mentioned, maybe the person you spoke with was just having a bad day.

Please email me directly at shane@obcues.com or call me toll free at 877-399-9901 and I will take care of getting you a replacement shaft at no cost to you.

Sorry again for the inconvenience.
 
Shane - I sent you an email. Thank you for speaking up in the thread, it's much appreciated.

Thanks everyone for the replies and advice,

b
 
I'm very glad about this development, and also that OB seems to look around here from time to time. This takes me back to the gold old times when makers were interested in real opinions and also dealt with "situations" graciously.

As for LD shafts - I'm very happy with mine, the Universal one is particularly nice and made well, the Cuetec R360 has had a weak finish that needed some reworking after 4 months (once per week playtime) but perfect alignment, stability and wood.
But then again they're treated well, never left in the car nor subjected to extreme conditions and only transported in their bag.

Cheers!
 
shanesinnott said:
WillyCornbread (b),

I am very sorry that you received the shaft that you pictured earlier in the thread. It should not have left our factory like that, Seyberts is not to blame, we are. They are a great company to deal with and as someone else mentioned, maybe the person you spoke with was just having a bad day.

Please email me directly at shane@obcues.com or call me toll free at 877-399-9901 and I will take care of getting you a replacement shaft at no cost to you.

Sorry again for the inconvenience.
Click to expand...

OB doing what OB does!

#respect

Ken
 
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