Official statement from Bebot Bautista Custom Cue

jmurphy said:
It is a tough situation and a learning experience. Bebot or his sons should have administrative powers over their own website. The website list payment methods as "Western Union & Paypal" it should also list the paypal account to send money to. This would be Bebot's account not Les's therefore Bebot would get paid directly and Les could of handled all communications with out the money going through Les's hands.

Either way I am not hearing what I want to hear from Mervin or Bebot.
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I agree. It seems to me the way it was wrote that you would not get a cue PERIOD unless Les pays them. Les represented them and you paid Les therefore you are owed a cue NO QUESTIONS ASKED. I dont care of Bebot has the money or not, you paid, showed proof, and thats all you had to do in my book to show you are not scamming anyone or trying to get a free cue. You paid for a cue and you should get that cue no matter if they get the money from Les or not. Anything less you are being CHEATED. Les was "their" employee bottom line and Bebot Custom Cues is responsible in getting this guy his cue made regardless if Les ran with the money or not.

And I agree on the website, why would you let someone run your website for you, and you have NO power over it what-so-ever? Thats just not smart business. Now Les can keep that site up and scam numerous other people as well. That once again falls on the shoulders of Bebot. I know he might be a stand up guy but his decisions is destroying his name, not Les when it comes to it.

There shouldnt be no "waiting on Les to pay" lines said to anyone, if they can prove they paid Les then Bebot Cues owes said person a cue.

This would be like SouthWest Cues letting me run their website and take in their money and let people order cues without letting them know about it. But in the end I bet they would STILL make it right in the end to save their name.
 
upsetting

I too am in the same boat, and ordered a Bebot cue in February which was promised to arrive in 2.5-3 months. Well here it is 4 months later and nothing. After reading these posts from others, I am very worried that I made a huge mistake in placing an international order and I am fearful that I will never see my cue or a refund of my money. :(
 
I'm glad Les is no longer with team bebot. Just to share a experience I ordered a plain jane cocobolo forearm and butt with quited maple handle in dec 08. ( The cocobolo cue in bebot's website cue gallery belongs to me). It was promised to be done in 3mths max. However I only got it in Aug 09 after countless reminders over email with Les. In addition, the butt cap and butt joint was supposed to be ivory but when it came it was white PVC. I paid for the whole cue in advanced and was very disappointed when I received the cue. Firstly one of the 2 shaft I ordered was badly warped. It was a low deflection shaft which I paid extra for. Nxt the quited maple forearm turned out to be curly maple. Thee was no pictures at all throughout the mths. The first time I saw the cue was the day I received it. I emailed Les many times regarding the pictures but there was either no reply or some excuses. Lastly as stated, the ivory was pvc

I was very displeased with the cue but did not want to send it back fearing that things would turn out worse. So I just kept the defects and did not have a refund.

I'm glad to see tt team Bebot has fired Les and I'm sure they would do.a much better job. I sincerly wish them all the best in their future works.

Kenneth
 
What a mess. I, too, paid for a custom cue through Les back in the winter. I have proof of payment, so I'll be contacting Mervin with it and will see what can be done. I feel for JMurphy, who put out considerably more cash than I did, but either way, anyone who ordered a cue from the Bebots and paid for it is due their goods or suitable recompense. Watching this thread with interest.
 
yeah , me too... :angry:

i order a cue set from Les on 2009.. he promise me that bebot can build the set for 4-5 month , it ended up 1 year. I order him a 3/8x10 joint pin ( i have a BCM shaft 3/8x10) and he give me 3/8x8 joint pin. I put almost 700$ for that set. After i receive and notice that many thing is wrong with this cue, i try to sell this cue to les for 550$ ( i only play with this cue 1 game). he refused to buy it from me.
 
Here's the story of my situation - http://forums.azbilliards.com/showthread.php?t=225202

It has been well over a year now. I've gotten back 1 payment of Amount: US$135.25 and there was supposed to be 3 more payments on top. I paid total of : $550 to have a playable cue. He said he would warranty it and I wanted to change around the material for the ferrule and also add an additional shaft.

Am I screwed over?
 
What a sad and tragic story, i for one should called out Les to aired his side
 
Really sorry to hear this. But as customers I'm sure the money paid are all our hard-earned money. For myself, as I'm still a student, I really saved hard to purchase the cue. Hope I can get the cue or a refund soon. could you drop me a message mervin?

Lastly, best of luck to Bebot and Mervin, at least the worst is over.
 
Bebot's website is offline
It looks like IMO Bebot has no intention of taking responsibility for this issue and he clearly does not understand how business works.
Bebot please prove me wrong, come on here and tell your customers that you are man of honor, dignity and that you will do what's right.
 
joyren said:
Jmurphy

FYI, Bebot is not running the website,
they are doing what they can to resolve this issue which has hit them hard,

http://forums.azbilliards.com/showthread.php?t=233927
this is the answer from the_general you be the judge
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Joyren,
You are missing the whole point. This has nothing to do with Les. I know people want to make it about Les because he was the point of contact, however in business the responsible party is the owner in this case that would be Bebot.
The issues between Les and Bebot are just that, internal company issues.
Bebot and Mervin want us to believe that Les stole our money and nothing could be future from the truth. If money was stolen, it was stolen from Bebot not us because in business the owner takes full responsibility for the actions of his employees.
See I don't wanna here that Les did this or that, it's not my business that is between Les & Bebot. All I wanna hear is Bebot taking responsibility for his internal business issues and openly telling everyone they will receive the cue that they paid for.
This is not personal it's business :thumbup:
 
jmurphy said:
Joyren,
You are missing the whole point. This has nothing to do with Les. I know people want to make it about Les because he was the point of contact, however in business the responsible party is the owner in this case that would be Bebot.
The issues between Les and Bebot are just that, internal company issues.
Bebot and Mervin want us to believe that Les stole our money and nothing could be future from the truth. If money was stolen, it was stolen from Bebot not us because in business the owner takes full responsibility for the actions of his employees.
See I don't wanna here that Les did this or that, it's not my business that is between Les & Bebot. All I wanna hear is Bebot taking responsibility for his internal business issues and openly telling everyone they will receive the cue that they paid for.
This is not personal it's business :thumbup:
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Agreed. Les was the sole appointed sales agent for Bebot - it was within his scope and authority to accept orders and payment for Bebot Cues. Bebot is 100% resposible for any business Les conducted on behalf of Bebot Cues.

Chris
 
Joyren,
You are missing the whole point. This has nothing to do with Les. I know people want to make it about Les because he was the point of contact, however in business the responsible party is the owner in this case that would be Bebot.
The issues between Les and Bebot are just that, internal company issues.
Bebot and Mervin want us to believe that Les stole our money and nothing could be future from the truth. If money was stolen, it was stolen from Bebot not us because in business the owner takes full responsibility for the actions of his employees.
See I don't wanna here that Les did this or that, it's not my business that is between Les & Bebot. All I wanna hear is Bebot taking responsibility for his internal business issues and openly telling everyone they will receive the cue that they paid for.
This is not personal it's business
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Yes.. i agree with you on many point..and it will suit if Bebot is educated enough to know how bussiness supposed to be and financial good enough to take a responsible of the mess.

But, i have a different kind of view.. Many person in asia is not educated enough to know how the bussiness rules. Why? because many of them don't go to school. Many of them are just a simple person that only know trustworthy, and hard work to feed their family. if you have an experience to travel along south east asia country, you will know what i'm talking about.

So, Let's pretend that bebot is one of that kind of man.. Les come with his idea to bring the old man to the international bussiness and promise to take care everything. He trust him for every action he made, and after a while les is screwed everything. Maybe, if bebot financial good, he will take the responsible. But, i believe many cuemaker in Phillipine is not good in financial.

of course this is just my view of this situation. Why i can have this kind of view. Simply because, i have a bad experience to deal with Les and i got a feeling that this man is not honest and always make an excuse for the customer and i don't have any experience with bebot. But i could be wrong. maybe bebot is the one who quilty in this mess.

before we know what is exactly going on here. i warn people to avoid doing businees with both party.
 
Sucka's.....Why anyone would send $900 to a 3rd world country for a "quality" product, is what's suprising to me. That's one high dollar boomerang,lol....I've yet to see anything come from any 3rd world country that could hold a candle to american quality, or stand the test of time. Buy american, or wish you had!
 
Very convoluted story here.

In the end, what Les has done is he has made it more difficult for Filipino cue makers to do business internationally.

Credibility is shot, again.


nbc
 
Danutz,
You're an ignorant ignorant man.. Ur comment that Philippines' a 3rd world country and that a 2nd or 3rd world country can't make good products is utter rubbish. I won't comment on the current issue but rather just want to correct your statement.
Predator cues are made in china so are the shafts, if I'm not wrong it's by a Taiwanese company in China, Guangdong region. The iPhone, iPad, All apple products, ps2, ps3, your furniture from pottery barn..these products are made in china as well. The point is your statement is directed at a region, a country when it should be directed at the skills of the producer and their ability.
So does American pool players play better than say a Philippine player? If I put that out in the forum I'd be trashed... Point is you can't profile the way you do cos you're only making yourself look like a ignorant fascist.
 
Might I also add that your buy American statement should insinuate patriotism and support for your local economy and not that of superiority..
Nothing wrong with supporting your local economy and encouraging it, I'd that it's a good gesture but your post was simply saying no one else's outside America made decent product.... When you make statements like this I really wonder how often you read the papers or travel out of your home town...ever left to country?
 
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