Painpools Workmanship

[bogey54311]

good luck guys.....

 

[bruin70]

you know what,,,,,,

ALL THESE PICS ARE WORTHLESS.

neither party takes a good pic. the result is,,,the outcome is as vague as the arguments. they(especially pain because it's critical to his work) should learn how to set up his lights so'z he can shoot the cues full front and without reflections,,,and macro might be a good idea too.

 

[Ruthless]

Send it to Josey...He will give an unbiased opinion for sure.

I sent him a cue that to me looked like it might need refinished. 10 days later I got the cue back unexpectedly in the mail. It had a note from Keith that it didn't need refinished. I unwrapped the cue and shafts and about fell over, He had buffed the butt out like new and cleaned both shafts to near new (Kersenbrock cue). Cost $20 shipping total.

It has paid off for him several times since. I have him do cue work and even added a couple of his cues to my collection.

If you lose a little making a customer happy it will pay you 10 times greater than the loss. This arguing isn't doing either side any good.

Just my thoughts...

 

[ribdoner]

SORE

Upon perusal of your posts i've noticed some incongruities.

Some are articulate,clear,concise,etc.

Do you have a "helper"?

 

[ribdoner]

Send it to Josey...He will give an unbiased opinion for sure.

I sent him a cue that to me looked like it might need refinished. 10 days later I got the cue back unexpectedly in the mail. It had a note from Keith that it didn't need refinished. I unwrapped the cue and shafts and about fell over, He had buffed the butt out like new and cleaned both shafts to near new (Kersenbrock cue). Cost $20 shipping total.

It has paid off for him several times since. I have him do cue work and even added a couple of his cues to my collection.

If you lose a little making a customer happy it will pay you 10 times greater than the loss. This arguing isn't doing either side any good.

Just my thoughts...

SORE mentioned sending/taking it to Mike Stacey.

PAIN said OK......SORE took pics instead

kinda like someone asking for the 8 which you agree to and then still not being able to get down

 

[Ruthless]

SORE mentioned sending/taking it to Mike Stacey.

PAIN said OK......SORE took pics instead

kinda like someone asking for the 8 which you agree to and then still not being able to get down

I was about to offer to pay the shipping myself....

(I'd just like to see this resolved before it creates to many bad feelings amoung people not even really involved...PHONES are a great invention)

 

[bruin70]

[
ONE PROBLEM.

aaron took his own pics of the wrap and finish before he shipped the cue.
i would go after the shipping company who delivered it.
the first pic is of the wrap seam.

if one party takes pics before sending and there are no scratches, and the receiving party takes pics and there are scratches,,,then it's how it was packed, not how it was shipped. the shipper cannot scratch a properly protected cue. about all a shipper can do to smash the box and break the cue.

 

[Sore_Aintya]

You know what. I'm sorry.
I'm sorry I borrowed a crappy camera I knew nothing about.
I'm sorry I'm not a professional photographer.
I'm sorry Ive mentioned a damn thing concerning this whole issue. I just thought, that as a community I would give a heads up when dealing with Aaron.

Lets make something clear here though.
I'm not the one here with a agenda like some of you are. Not once have I asked for a refund, a apology or for Aaron to pay to have my cue refinished. I just wanted to inform people, sadly, a few of you would prefer to live in the dark.

Riboner, you have zero interest in this matter as you say, yet you make personal attack after personal attack towards me. My address is posted Internet tough guy, do with it as you see fit. For the rest of you, you asked for pictures, I posted them, sorry they aren't perfect. Not much more to say then that.
Aaron, sorry to have dragged you through the mud on this, but you did me wrong and we both know it. Lesson learned on my part, I'm moving on.


Shipping didn't cause this damage, the cue was wrapped nice and in a tube style container. Not to mention all the damage is under the clear coat! I must have damaged my cue just to give me something to complain about. That's right, I used my magic wand to scratch the cue under the clear, then peeled the wrap apart! I ruined my own cue just to destroy all of Aaron's future business. Not to mention that I'm swimming in so much money right now that I might as well wiped my ass with the $150+$36 i spent on shipping, not to mention what it is going to cost me to have it redone yet again. Oh I love it when a plan comes together!

Honestly, if you don't have a way to contribute or help resolve this issue, why even bother to post?

 

[jayman]

if one party takes pics before sending and there are no scratches, and the receiving party takes pics and there are scratches,,,then it's how it was packed, not how it was shipped. he shipper cannot scratch a properly protected cue. about all a shipper can do to smash the box and break the cue.

Or.. the pissed off person scratches it, peeles the wrap a bit and takes pictures of the gosh darn horrible workmanship thats just the way it was sent! Question, does anyone think after all this crap ,that aron sent it out all messed up?, of course he did.. he wanted to to look stupid... uh huh.

 

[Sore_Aintya]

Or.. the pissed off person scratches it, peeles the wrap a bit and takes pictures of the gosh darn horrible workmanship thats just the way it was sent! Question, does anyone think after all this crap ,that aron sent it out all messed up?, of course he did.. he wanted to to look stupid... uh huh.

Explain how Someone can make scratch marks under the clear and shrink leather...


Honestly, these are the kinds of post I mentioned before.

I would love to see how someone else would have handled this situation so I would know the proper way about going about this sort of thing...

 

[Ruthless]

Sore - Don't take me wrong. I believe reporting a review on sales of products, quality of products, workmanship, etc.... is a Great thing.

I'm sure everyone can understand being upset when they are not happy. It may have been better to exhausted a few avenues in resolving the issue in a better way than where it stands now before posting.

I've been in this business since the 70's and in your shoes more than a few times. I do wish both of you the best and hope it gets worked out to everyones satisfaction, but nothing will get resolved here.

I would like to hear how things work out for you in the end.

Best Wishes!

 

[ribdoner]

Explain how Someone can make scratch marks under the clear and shrink leather...


Honestly, these are the kinds of post I mentioned before.

I would love to see how someone else would have handled this situation so I would know the proper way about going about this sort of thing...

It was not my intent to insult you on any level. The points/position I expressed were tame compared to others. I apoligize if you feel I insulted you.

I think that once a customer and a supplier are as far apart on something as subjective as quality as you and pain are the best way to handle it is to send/take it to a third party.

 

[MikeH]

Or.. the pissed off person scratches it, peeles the wrap a bit and takes pictures of the gosh darn horrible workmanship thats just the way it was sent! Question, does anyone think after all this crap ,that aron sent it out all messed up?, of course he did.. he wanted to to look stupid... uh huh.

I can't see the dirt or scratches in the delrin buttcap from the pics, but I can see the wrap issues and the forearm scratches. (And I would be pissed if it were my cue)

SA dealt with what he felt was poor communication, crappy customer service and then received a subpar refinish job on his cue that was only shipped out after he opened a thread about it.

I highly doubt that he caused any damage to his cue before posting pictures (and I don't see why Aaron doesnt post pictures of the wrap seem and forearm as he has pictures of the progress of everyone of the cues he refinishes), so instead of trying to condemn someone for enlightening us on their experiences....try thanking him for sharing.

Otherwise someone who reads this might not decide to tell you about a bad experience which could save you time, money and a large headache later on.

You don't have to agree with anything anyone posts but certainly the energy required to type your above quoted comments could be better used picking your nose or scratching your butt?

Thanks,

And thanks for letting me know about your experience SA you are to be commended.

-Mike

 

[PAINPOOL]

This out of hand!!!

Here is what other people have said that has my work in there hands!!
Liks below;
http://forums.azbilliards.com/showthread.php?t=40859

http://forums.azbilliards.com/showthread.php?t=38844

http://forums.azbilliards.com/showthread.php?t=38227

http://forums.azbilliards.com/showthread.php?t=38139 TAKE A CLOSE LOOK AT PIC# 5 IN THIS THREAD!! THAT IS THE SEEM YOU GOT! I KNOW BETTER.http://forums.azbilliards.com/showthread.php?t=38069 MR. MARSHALL HAS A SMALL COLLECTION AND KNOWS A LITTLE BIT!!:rolleyes:

http://forums.azbilliards.com/showthread.php?t=36578

http://forums.azbilliards.com/showthread.php?t=36003

http://forums.azbilliards.com/showthread.php?t=35772 THIS THREAD SHOULD TELL YOU WHAT YOU KNOW ABOUT A FINISH JOB!!
http://forums.azbilliards.com/showthread.php?t=34490

http://forums.azbilliards.com/showthread.php?t=33253

THERE ARE MANY MORE WHO HAVE NOT POSTED AND WHO DO NOT BELONG TO THIS FORUM. LIZARD DOES NOT SHRINK!!! I COULD TAKE A BRAND NEW CUE AND GET MINOR FLAWS AND TAKE PICTURES WITH THE FLASH KICKED ON AND MAKE A SEEM LOOK BAD AND BUFFING MARKS STAND OUT. THE BOTTOM LINE IS YOU HAVE HURT YOURSELF. I HAVE OFFERED ANYTHING I COULD DO FOR YOU. THERE IS NO WAY IN HELL I LET THAT CUE GO OUT THAT WAY. NOBODYELSES HAS AND YOURS WOULD NOT EITHER. ESPECIALLY HOW I KNEW THE TIME YOU WAITED!!! ENJOY YOUR ESPIRITU!!! MY OTHER POST WILL INCLUDE SOME NEGATIVE STATEMENTS FROM YOUR MOUTH BEFORE YOU SENT THE CUE TO ME. YOU WERE PISSED OFF ABOUT THE TIME IT TOOK AND THATS THAT. HAVE A NICE EVENING!!!

 

[TATE]

Next up,

Sore and Pain: The Movie

Or, how about a WWF Wrestling Match:

Aintya a Pain, Pool and
the Duel of the Tool, Fool

Maybe it's time for this real life soap opera to end. Why don't you both just call it quits? Do you want to end up disliking each other or something?

Chris

 

[PAINPOOL]

I'm done

Next up,

Sore and Pain: The Movie

Or, how about a WWF Wrestling Match:

Aintya a Pain, Pool and
the Duel of the Tool, Fool

Maybe it's time for this real life soap opera to end. Why don't you both just call it quits? Do you want to end up disliking each other or something?

Chris

I let the people make up there own minds from here on out. I will make sure that the threads above keep coming. I'm thinking were not good friends lolololol. Let me know SORE how much of a refund you expect??? GOOOODDD STUFFF (TATE) Thanx Aaron 815-243-1101

 

[jayman]

Explain how Someone can make scratch marks under the clear and shrink leather...


Honestly, these are the kinds of post I mentioned before.

I would love to see how someone else would have handled this situation so I would know the proper way about going about this sort of thing...

Well shrinking leather is in no way difficult. But... I am not making any acusations, I was simply pointing out that aron would have to be the dumbest person on this blue rock to ship it out like that, and that once its out of his hands the possibilty is a very real one that any problems could certainly created or enhanced. whether or not that happend? I have no idea! but it is most certainly a posibility, and was worth mentioning in my opinion. But as I said I dont know, and I have not seen any scratch, so i have no idea what it is or isnt.

 

[BrooklynJay]

Like I said, 2 mega pixel camera so pictures are a tad drab, I'm sorry.
Here is a nice shot of the forearm scratches though.

Now imagine this on the white butt cap area, although there, they have had dirt or some other dark substance trapped in the grooves then cleared over. Disgusting really.

The ivory inlays look especially bad, the natural grain goes up and down, while these sanding lines(?) go round and round, making a checkerboard mess.

You people can't see the scratches? It's not going up and down but left to right in the picture. Look at the black point closely near the diamond and you can clearly see them. And they do look to be under the finish too.

I'm glad when people praise perfect transactions but it's also important to point out when transactions go bad. Then it's up to the now INFORMED consumers (readers of this board) to decide if they want to do business with the parties involved.

 

[PAINPOOL]

Jay

Your cue is coming close. Looks fantastic. Thanx Aaron 815-243-1101

 

[bruin70]

Or.. the pissed off person scratches it, peeles the wrap a bit and takes pictures of the gosh darn horrible workmanship thats just the way it was sent! Question, does anyone think after all this crap ,that aron sent it out all messed up?, of course he did.. he wanted to to look stupid... uh huh.

this does not make sense because ULTIMATELY, the owner IS STILL left with a cue that needs refinishing. if you buy a bad monitor and you want to return it, would you sandpaper the screen to make your case stronger???