problem with a new cue I just recieved

Ebony can have the lighter streaks you mentioned. But it can also have dark streaks that are darker than the rest of the ebony. If the cuemaker says he did not use a marker on it, I would guess you are seeing dark streaking in the ebony. Hopefully it is just the character of the wood. I would compare it to sugar lines in maple. Ebony can have something similar in it that is also darker. Some really like to see those kind of things in ebony as it lets them know it is not plastic.
 
ace911 said:
Hi guys,

I just received a cue from a well known top cue maker. This is a high end cue, it cost me $3800. It is an ebony 10 point cue with lots of ivory inlays. I like the cue a lot and it plays great.

The problem is, I believe the cuemaker used marker over the ebony, where it was probably whiter or discolored. At home I cannot see them, but at the pool room, where they use bright light blubs instead of the fluosecent ones I can see about 15 marker or sharpie lines. I have to be under the pool table to see it, but still it bothers me, especially since it is a new cue, and it was expensive.

I call the cuemaker to ask him about it, and he denies using any type of marker or paint, and he says he would never do such a thing, and that is the way the wood is naturally. Anyone I showed the cue agrees that a marker was used on it. I am going to take it to the local cue maker in a few days to get second opinion.

What do you think I should do?
I like the cue, it looks good, and plays good, but at the same time it is a new cue and I don't think I should be seeing marker lines, even though I have to look for them.


post a pic and let us tell you what we think
 
I think a cuemaker who makes a 3800usd cue, would not be a person who would lie.I think all the top notch cue makers would stand behind their work anyday.
Wood sometims have textures beyond what we can imagine.
 
ace911 said:
Hi guys,

I just received a cue from a well known top cue maker. This is a high end cue, it cost me $3800. It is an ebony 10 point cue with lots of ivory inlays. I like the cue a lot and it plays great.

The problem is, I believe the cuemaker used marker over the ebony, where it was probably whiter or discolored. At home I cannot see them, but at the pool room, where they use bright light blubs instead of the fluosecent ones I can see about 15 marker or sharpie lines. I have to be under the pool table to see it, but still it bothers me, especially since it is a new cue, and it was expensive.

I call the cuemaker to ask him about it, and he denies using any type of marker or paint, and he says he would never do such a thing, and that is the way the wood is naturally. Anyone I showed the cue agrees that a marker was used on it. I am going to take it to the local cue maker in a few days to get second opinion.

What do you think I should do?
I like the cue, it looks good, and plays good, but at the same time it is a new cue and I don't think I should be seeing marker lines, even though I have to look for them.

I would hope this is a mistake on your part, but I have seen something similar with cues over the years. In some cases people do use markers to cover problems with wood or the finish. I would suggest that you either take the cue to another cue maker or ship it to one with a good reputation just to get their opinion. If they agree with your assessment, I would contact the maker again and let him know what you have done, and give him a chance to correct the problem. If the other cue maker doesn't agree with you let it die.

This will only work if you make sure the cue maker you contact if well know with a good reputation, a unknown cue maker will do you little good.

Take care
 
Monto P2 said:
I think a cuemaker who makes a 3800usd cue, would not be a person who would lie.I think all the top notch cue makers would stand behind their work anyday.
Wood sometims have textures beyond what we can imagine.

Very important people lie every day, why they do it, I don't know, however, they do it. I think sometimes some people allow themselves, do to their fame to think that they can do no wrong. Not everyone will act like this, but people you would never expect to act in that manner given certain circumstances do.

I suspect that this is just a bad side that we all have, some people just control it better than others.
 
ace911 said:
Hi guys,

I just received a cue from a well known top cue maker. This is a high end cue, it cost me $3800. It is an ebony 10 point cue with lots of ivory inlays. I like the cue a lot and it plays great.

The problem is, I believe the cuemaker used marker over the ebony, where it was probably whiter or discolored. At home I cannot see them, but at the pool room, where they use bright light blubs instead of the fluosecent ones I can see about 15 marker or sharpie lines. I have to be under the pool table to see it, but still it bothers me, especially since it is a new cue, and it was expensive.

I call the cuemaker to ask him about it, and he denies using any type of marker or paint, and he says he would never do such a thing, and that is the way the wood is naturally. Anyone I showed the cue agrees that a marker was used on it. I am going to take it to the local cue maker in a few days to get second opinion.

What do you think I should do?
I like the cue, it looks good, and plays good, but at the same time it is a new cue and I don't think I should be seeing marker lines, even though I have to look for them.

Whatever it is, whether it is the wood or a marker, you should send it back if you are unsatisfied. Take photo's of the lines if you can.
 
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ace911 said:
Hi guys,

I just received a cue from a well known top cue maker. This is a high end cue, it cost me $3800. It is an ebony 10 point cue with lots of ivory inlays. I like the cue a lot and it plays great.

The problem is, I believe the cuemaker used marker over the ebony, where it was probably whiter or discolored. At home I cannot see them, but at the pool room, where they use bright light blubs instead of the fluosecent ones I can see about 15 marker or sharpie lines. I have to be under the pool table to see it, but still it bothers me, especially since it is a new cue, and it was expensive.

I call the cuemaker to ask him about it, and he denies using any type of marker or paint, and he says he would never do such a thing, and that is the way the wood is naturally. Anyone I showed the cue agrees that a marker was used on it. I am going to take it to the local cue maker in a few days to get second opinion.

What do you think I should do?
I like the cue, it looks good, and plays good, but at the same time it is a new cue and I don't think I should be seeing marker lines, even though I have to look for them.

I have a thing called a fluorescing hand lamp, "Fluorographic". It is sort of a black light that I use to examine paintings. If you hold the cue under a black light I think if there is some black marker used it will jump out at you. I have seen what you are talking about on some of the highest end cues. Some use it to even up black points. You examine the cue correctly and the maker can not deny anything. Glue lines bad finish, touch up's and so on shows up under the right kind of light.

I should add, they can be c found on ebay from time to time. I would call it a must for someone buying and selling cues. Repairs show up and all kinds of stuff. They don't cost that much, maybe $30.00 to $50.00. Less on ebay.
 
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Bigjohn said:
Whatever it is, whether it is the wood or a marker, you should send it back if you are unsatisfied. Take photo's of the lines if you can.
If it is the natural charater of the wood and not marker. The cuemaker did not grow the wood, so I would disagree with you on sending it back. I also think we are getting no where without close up pictures.
 
I am going to go the the cuemaker's shop and talk to him about it. Also another problem, I think the pin might be off, because both the shafts and the butt and straight, but when joined to together there seems to be a little roll.
 
ace911 said:
I am going to go the the cuemaker's shop and talk to him about it. Also another problem, I think the pin might be off, because both the shafts and the butt and straight, but when joined to together there seems to be a little roll.

Great idea.
bowdown.gif
 
ace911 said:
I am going to go the the cuemaker's shop and talk to him about it. Also another problem, I think the pin might be off, because both the shafts and the butt and straight, but when joined to together there seems to be a little roll.


man sounds like you got a real fair price there buddy!!!!!!!
 
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