Problems with Pierce cues

[Kickin' Chicken]

Guys, take a couple of deep breaths.

J-Flo; do you want Jim to make you the new shaft? Seems like you do like the cue.

Jim: If he will be agreeable, will you make him a nice shaft?

This is a good time for both of you to step up and salvage this.

Jim, I must say, nice of you to swallow some pride and be willing for finish this up. :thumbup:

Maybe this can be an 'all's well that ends well' deal

best,
brian kc

 

[Piercecustmcues]

Brian I'm human I fu$&ed up I get that I didn't think the crappy shaft should go out and I should of let the OP no.. I have posted a few times saying I would build a new shaft and the OP will not respond to any of my post but will respond to post that have no barring on our problem.. I have txt and I have called and still no response.. I have a new shaft here ready to finish up .. But you to me and be as honest as possible.. How much more time and effort should it put into this when the OP is ignoring me

Guys, take a couple of deep breaths.

J-Flo; do you want Jim to make you the new shaft? Seems like you do like the cue.

Jim: If he will be agreeable, will you make him a nice shaft?

This is a good time for both of you to step up and salvage this.

Jim, I must say, nice of you to swallow some pride and be willing for finish this up. :thumbup:

Maybe this can be an 'all's well that ends well' deal

best,
brian kc

 

[Kickin' Chicken]

Brian I'm human I fu$&ed up I get that I didn't think the crappy shaft should go out and I should of let the OP no.. I have posted a few times saying I would build a new shaft and the OP will not respond to any of my post but will respond to post that have no barring on our problem.. I have txt and I have called and still no response.. I have a new shaft here ready to finish up .. But you to me and be as honest as possible.. How much more time and effort should it put into this when the OP is ignoring me

Based on all I read in this thread, I think J-Flo def had a right to be pissed and now that you guys have cooler heads, I think all of that past discourse can fade away *if* J-Flo wants it to.

The ball is clearly in his court on whether he will give the green light for the new shaft but I agree that he should let you know one way or the other maybe by the end of the day, today.

The matter of the orig shaft is still an issue in that technically, it's his and so he can ask for that to be sent back along with the new shaft if he wants it, imo.

btw, what did happen that you were not able to follow through with the plug & re-tap for that shaft? Is that not still do-able?

I hope you both are about to resolve this for a good ending.

thx,
brian kc

 

[J-Flo]

I believe you. But here it is mid morning and still no response but I see your on AZ replying to post and not to any of my post or any of my txt so your making it pretty apparent you don't want to take care of this and move on..

Jim, Im standing on a curb surrounded by a few thousand people getting ready to watch a parade. I didn't think it was the right time to get into a texting battle or have a conversation over the phone with you. Like I said, I get it, your done, me too. I texted you several time asking you leave me alone and to stop calling me and texting me. Its over I don't want anything to do with you. You had your chance. I agreed to talk to you yesterday in hopes of ending it once and for all. Your negative tone in your last 2 post is a major reason I don't want to talk any more. I texted so I would have documentation of your actions. I got a offer from another cue make here on AZ, to make me a shaft for the cue. Its over, I wont talk, text or respond to anyone about this issue again. I wont post read or PM on this thread again. To everyone reading this thread. Don't give up on AZ or its members. Its still a great place to learn listen and love the game. I apologize if I was a part of bringing a negative feel to the main page over the past few days. Happy 4th of July

https://www.youtube.com/watch?v=i0WG-ZUUOsg

J-Flo

 

[one stroke]

Was the OPs intent just bashing the cue maker or is it getting his stick right
I would hope the latter was reason,, because coming on here just bashing a cue maker is a waste of his time the cue makers time and our time ,,
A thread like this is only useful if it has some sort of conclusion hopefully one where both parties are satisfied ,, that would be the OP getting his stick straight and the cue maker saving his name ,,,

So as it stands the cue maker has stepped up to the plate ,, so let's get this thing done




1

 

[lorider]

I dint call you last night cause i was in a 4 hour holiday traffic jam. Anyone in Chicago can confirm that on 294 on 3 day weekends there are thousands that flee chicago headed to Indiana and Michigan. So i didnt want to call you at 10:30 when I got home. I get it your done, Thanks

I believe you. But here it is mid morning and still no response but I see your on AZ replying to post and not to any of my post or any of my txt so your making it pretty apparent you don't want to take care of this and move on..

DANG !! you two guys obviously need a time out here.

j-flo ...you seem to be a nice guy according to your posts on here. you bought a cue from snowmon that you obviously like despite the fact the shaft had issues. its apparent you have been trying to make the best of a bad deal even going to the extent of offering to pay for a new shaft.

jim ...you seem to be a nice guy according to your offer to make a new shaft for free. you obvoiusly care about your reputation as you did not want a bad shaft out on the street.

why cant you 2 nice guys put aside your hurt feelings and check ya'lls egos and come to an amicable agreement ?

in my opinion snowmon is the guilty one in this fiasco for flipping a cue with issues but yet he has you 2 guys at each others throat while he is laughing all the way to the bank with j-flo's money.

yea ...snowmon did come on here and state he demanded the cue back . after his 2nd call to jim trying to get jim to take care of snowmons problem. he then states after he made that demand he was through with the b.s.

b. s. he started by flipping a cue with issues that he never disclosed when he sold the cue.

 

[Kickin' Chicken]

Jim, Im standing on a curb surrounded by a few thousand people getting ready to watch a parade. I didn't think it was the right time to get into a texting battle or have a conversation over the phone with you. Like I said, I get it, your done, me too. I texted you several time asking you leave me alone and to stop calling me and texting me. Its over I don't want anything to do with you. You had your chance. I agreed to talk to you yesterday in hopes of ending it once and for all. Your negative tone in your last 2 post is a major reason I don't want to talk any more. I texted so I would have documentation of your actions. I got a offer from another cue make here on AZ, to make me a shaft for the cue. Its over, I wont talk, text or respond to anyone about this issue again. I wont post read or PM on this thread again. To everyone reading this thread. Don't give up on AZ or its members. Its still a great place to learn listen and love the game. I apologize if I was a part of bringing a negative feel to the main page over the past few days. Happy 4th of July

https://www.youtube.com/watch?v=i0WG-ZUUOsg

J-Flo

or no resolution. oh well.

best,
brian kc

 

[poolplayer2093]

Based on all I read in this thread, I think J-Flo def had a right to be pissed and now that you guys have cooler heads, I think all of that past discourse can fade away *if* J-Flo wants it to.

The ball is clearly in his court on whether he will give the green light for the new shaft but I agree that he should let you know one way or the other maybe by the end of the day, today.

The matter of the orig shaft is still an issue in that technically, it's his and so he can ask for that to be sent back along with the new shaft if he wants it, imo.

btw, what did happen that you were not able to follow through with the plug & re-tap for that shaft? Is that not still do-able?

I hope you both are about to resolve this for a good ending.

thx,
brian kc

Are you serious about that tiny wobble being an issue? I don't think I've gotten a cue here on az without at least that much wiggle room. You can see a little light when it's rolled but you'd have a hard time stacking 3 $1's and sliding it under at the worst of it

 

[Kickin' Chicken]

to poolplayer2093: I think you and I both agree that the shaft Jim sent is very playable. But the point is that even though it's not big, the shaft has a roll and the buyer, J-Flo, had agreed to accept a new shaft which really should not have a roll. I also would not have been happy with it.

to Mark187187: I think you are absolutely correct about "the OP does not want this issue resolved,"

But initially, he most certainly did.

Perhaps instead of thinking that J-Flo is "playing the victim", maybe he just got to the point where he figured enough was enough and was no longer amenable to resolving it with Jim.

He said as much and I have no reason to believe otherwise.

Not a useless thread but an unfortunate one, imo.

There are a few lessons here.

best,
brian kc

 

[Poolplaya9]

I dint call you last night cause i was in a 4 hour holiday traffic jam. Anyone in Chicago can confirm that on 294 on 3 day weekends there are thousands that flee chicago headed to Indiana and Michigan. So i didnt want to call you at 10:30 when I got home. I get it your done, Thanks

If you didn't intend to call yesterday after 7 pm like you said you would, then why did you say you would? As you said, everybody in Chicago knows how bad traffic is on that road, so it isn't that you didn't know how it would be. Not to mention that phones still work in traffic jams, and if you were stuck in it from 7-10:30 pm that is one serious traffic jam that would have been stop and go, with most of it being stopped, then inching forward a few feet, and then being stopped again until the next time to inch forward. It would be plenty safe to make a call in those conditions, particularly on speaker phone.

But even if you are one of the people that refuse to ever talk on the phone while in your car (which I highly, highly doubt is the case but if so I respect that decision) it still begs the original question. Why did you say were going to call if you were not intending to do so? Don't you feel that you should also follow through with doing what you say you will do the same as you have expected from Jim? And then the next day you don't want to call either because you are busy at a parade? You could have taken 5 minutes out of your parade time to call (especially in light of the fact that you had already failed to call the day before as promised). It wouldn't have killed you.

Maybe the reality is different, but it almost seems as if you have more interest in having a situation to complain about and get sympathy on than you do in getting your situation fixed so that you have nothing left to complain about. Man I hope I'm wrong but it seems that way in some ways.

 

[Hits 'em Hard]

If you didn't intend to call yesterday after 7 pm like you said you would, then why did you say you would? As you said, everybody in Chicago knows how bad traffic is on that road, so it isn't that you didn't know how it would be. Not to mention that phones still work in traffic jams, and if you were stuck in it from 7-10:30 pm that is one serious traffic jam that would have been stop and go, with most of it being stopped, then inching forward a few feet, and then being stopped again until the next time to inch forward. It would be plenty safe to make a call in those conditions, particularly on speaker phone.

But even if you are one of the people that refuse to ever talk on the phone while in your car (which I highly, highly doubt is the case but if so I respect that decision) it still begs the original question. Why did you say were going to call if you were not intending to do so? Don't you feel that you should also follow through with doing what you say you will do the same as you have expected from Jim? And then the next day you don't want to call either because you are busy at a parade? You could have taken 5 minutes out of your parade time to call (especially in light of the fact that you had already failed to call the day before as promised). It wouldn't have killed you.

Maybe the reality is different, but it almost seems as if you have more interest in having a situation to complain about and get sympathy on than you do in getting your situation fixed so that you have nothing left to complain about. Man I hope I'm wrong but it seems that way in some ways.

Maybe you can't read, but I can. He agreed to call after 7:00(5:00 in Idaho?) and from the time he agreed and up until that time he was supposed to call, he didn't post on the forums, but Jim did. It's the context of those posts from Jim that made J-Flo say **** it and decide not to call. From the time I've been on these forums, this degrading human being Jim Pierce has been the center of more bad deals than any other. He has been banned because of his attitude towards those deals. Jim has ample amounts of time to fix his attitude, and has adamantly refused to do so. This isn't the first time for Jim, so he should know how to do customer service, but somehow still thinks he's above everyone else. Jim has admitted his fault here, but still won't let go of the fact that these people aren't out to hurt Jim. They're out there to protect other people from Jim hurting them.

Many times while I was new here, I read great things about Jim Pierce. Then when one person said something bad, Jim didn't try and fix the problem, he called them outright liars. That's what stopped me from buying a Pierce that was for sale. The facts, if you bother to read the thread, show that Jim made a promise to J-Flo that he never kept. When called out on it, rather than fix the problem, Jim lashed out yet again. J-Flo just wanted what was promised, a nice looking straight cue. For a new shaft is that acceptable roll, hell no. I've gotten shafts from 80% humidity areas and once acclimated to the 10% humidity here, were as straight as when they arrived. Saying the shaft moved during transit is a weak argument to make when using inferior wood and stress cutting techniques. Hell I've received unsealed shafts that stay straight.

Jim ****ed up and has admitted so. If you want to blame J-Flo, the only thing he's done wrong is not accept snowman's money back. And that's hard to do when you love the way a cue looks.

 

[sfleinen]

to poolplayer2093: I think you and I both agree that the shaft Jim sent is very playable. But the point is that even though it's not big, the shaft has a roll and the buyer, J-Flo, had agreed to accept a new shaft which really should not have a roll. I also would not have been happy with it.

to Mark187187: I think you are absolutely correct about "the OP does not want this issue resolved,"

But initially, he most certainly did.

Perhaps instead of thinking that J-Flo is "playing the victim", maybe he just got to the point where he figured enough was enough and was no longer amenable to resolving it with Jim.

He said as much and I have no reason to believe otherwise.

Not a useless thread but an unfortunate one, imo.

There are a few lessons here.

best,
brian kc

Good post, Brian. I agree with the bolded (above). There comes a time when enough is enough, especially when you see someone posting such nastiness during the time that he's waiting for a callback from someone that was indisposed at the time. It doesn't matter that the person posting the nastiness wants to resolve the situation -- actions, in this case, scuttled the ship.

You know me as a very amenable guy, but man, I've had my share of enough is enough with two-faced people.

From what I'm reading here, it looks precisely like Jim Pierce scuttled his own ship. I support J-Flo on this.
-Sean

 

[Poolplaya9]

I dint call you last night cause i was in a 4 hour holiday traffic jam. Anyone in Chicago can confirm that on 294 on 3 day weekends there are thousands that flee chicago headed to Indiana and Michigan. So i didnt want to call you at 10:30 when I got home.

Jim, Im standing on a curb surrounded by a few thousand people getting ready to watch a parade. I didn't think it was the right time to get into a texting battle or have a conversation over the phone with you.

Maybe you can't read, but I can. He agreed to call after 7:00(5:00 in Idaho?) and from the time he agreed and up until that time he was supposed to call, he didn't post on the forums, but Jim did.

I can read just fine, as well as comprehend and have quoted J-Flo above so that you can go back and re-read it. According to J-Flo himself he didn't call last night because he was in traffic, even though a phone works in traffic, and even though he knew there would be traffic but still told Jim that he would call him anyway. And J-Flo says that he didn't call today because he is at a parade waiting for it to start. It hadn't even started yet so he could have certainly called prior to that point. At no point does he say his not calling has anything to do with Jim (it was due to traffic and then to a parade), and he was still intending to call at some point when it became nice and convenient for him. That only changed after Jim called J-Flo out for not calling like he said he would. The bottom line is J-Flo just didn't follow through with doing what he would said he would do, plain and simple, and his not calling Jim like he said he would had nothing to do with anything Jim said or did in the interim.

Jim ****ed up and has admitted so. If you want to blame J-Flo, the only thing he's done wrong is not accept snowman's money back. And that's hard to do when you love the way a cue looks.

I agree that Jim has handled the situation exceptionally horribly, and have said so in a previous post in this thread, and even directly pointed out to Jim one of the many errors that he made. But J-Flo hasn't handled this very well either, and has done a lot more things wrong other than just refusing the initial refund. At every turn they both have seemed pretty determined to make damn sure that there will be no resolution to the situation and they have both handled this very, very poorly. It is like neither one of them wants it resolved so that they won't lose their ability to complain and feel like the victim.

 

[peter_gunn]

Originally Posted by J-Flo View Post
Got it yesterday, don't care for cue at all. Crazy amount of deflection. Worst amount of deflection that I've ever shot with. I don't blame you at all. I got the cue cause I have heard nothing but good things about Pierce cues but was pretty shocked on how lose the shaft is threaded. The pin is not a good fit in the threads. Ill Probly list it soon. Thanks for quick shipping...


Horror scenario:



1. J-Flo hates first shaft.
2. he ruins the threads
3. Jim makes another from 13mm brand new and cut it to 12.75 for lower deflection
4. Shaft goes straight, but J-Flo receive it warped because of climate and diameter changes in short amount of time




ps: internet sucks


pps i don't think thats true story :embarrassed2:

 

[scsuxci]

I was being polite what I told snowman about the shaft. I knew that shaft was bad and that was confirmed by Jim himself. Im not sure it the shaft played bad cause of the loose fitting threads or if it was bad all around. I NEVER INSULTED JIM. Please prove that I did.

I said the communication got bad all the way around. It doesnt take just insults
to make a conversation go awry. It could be yelling or not what is said but
how its said.
You felt insulted, Jim felt insulted, all over a piece of wood at the end
of the day. I'm not saying your in the wrong cause I think the shaft
on the video is not good but imo getting the refund was the best solution
for all parties involved.Good luck

 

[Kickin' Chicken]

I said the communication got bad all the way around. It doesnt take just insults
to make a conversation go awry. It could be yelling or not what is said but
how its said.
You felt insulted, Jim felt insulted, all over a piece of wood at the end
of the day. I'm not saying your in the wrong cause I think the shaft
on the video is not good but imo getting the refund was the best solution
for all parties involved.Good luck

clearly and absolutely, this is correct.

now that we (and the op) have the benefit of hindsight.

best,
brian kc

 

[nobcitypool]

It seems to me the correct procedure would have been to return the cue to snowmon if you were unhappy with any part of the transaction. If something I purchase from a middleman has an "out of the box" problem, I expect the middleman to take care of it. It's not 100% clear why this didn't happen that way.

No matter what Jim Pierce has offered to do since things went South, I'd never, ever purchase anything from him, if for nothing else, being stupid enough to put those kinds of words in a text message for everyone to see. When you're a visible person selling product that relies on your reputation, you simply don't resort to that kind of language regardless of the other person's actions. Second, Pierce didn't keep his word. Period. It seems like he has had some other deals that have gone South as well.

I have a half dozen custom cues and somewhere around 15 shafts, some custom, some OB2. I don't believe any of them has any taper roll. They certainly didn't when I received them. It isn't a matter of whether it is minor or playable, paying significant dollars carries with it an expectation of the product being perfect. Straight is perfect. Taper roll isn't.

 

[mantis99]

Are you serious about that tiny wobble being an issue? I don't think I've gotten a cue here on az without at least that much wiggle room. You can see a little light when it's rolled but you'd have a hard time stacking 3 $1's and sliding it under at the worst of it

I have no horse in this thing, but I would not accept a $650 cue with that kind if wobble as brand new. There is no such thing as a tiny wobble in a brand new cue. Also, I would call that a small wobble, not a tiny one.

 

[alstl]

Joe,
with all due respect, Im past the stage of taking a breath and starting over. I did that step already. You see when Jim got the original shaft back and had a conversation with snowman, they got out of hand with each other. After that each called me and each told me that "I showed him". They both won the argument is what each told me so at that point what they had agreed that Jim would make a shaft for the cue, snowman gets cue back and gives me a refund. Lose , lose, lose , no one wins in this situation. I wanted the cue which was why I paid the money in the first place. So after Jim calmed down, him and I made an agreement that since he was making a new shaft for the cue anyway, it didn't make sense to send it to snowman cause no one would me happy. So Jim agreed to send me a new shaft, fix the old shaft so that his name would not be out there on a bad shaft. Snowman would keep the money, and I would finally get the cue I paid for.
So we did make things right on all points but it went wrong a second time. I hope you see how things really went and how I was feeling after the second time receiving a bad shaft and not receiving the second shaft. I was the guy out the money and I was the voice of reason up to this point. Now, as far the new shaft being warped or having a tapper roll, Im was going to make another video with my phone in one of the pockets so you can see the shaft roll from table level. The first video was taken looking down at the shaft so you cant really see the amount of curve and lift. Im wont make that video public cause it wont make the situation better but I will make it available to Jim. Hope that clears things up a little. Have a happy 4th

Your problem is with whoever sold you the cue, not the cue maker. If every cuemaker had to fix a problem for free with one of his used cues they would all go broke. If you were offered a refund you made a mistake by not taking it.

 

[snowmon34]

Your problem is with whoever sold you the cue, not the cue maker. If every cuemaker had to fix a problem for free with one of his used cues they would all go broke. If you were offered a refund you made a mistake by not taking it.

I'm the seller

I agreed to send a refund once the cue was in my possession..
I should of been contacted, and this thread never should of been submitted..