Proof and Truth!!!!!!!!

[Sore_Aintya]

It would be real interesting, to say the least, to see the email where he said he would use a razor blade on your points. It might clear up things a little.

Well I posted part of it in my reply above, but here it is again for you.

I know' I have never been not able to save a signature unless in was done this way. I have had a couple done this way before. I am so sorry. In the long run, It will be Ok. If I send it to him for signature it will only take 5 extra days. When I get it back I'll have it done in about 4 days. Let me know what you want to do. I need your e-mail address. I will do something extra for you. I will razor the inlays if you would like. Let me know Thanx Aaron 815-243-1101

 

[joeboxer]

Its great to see threads like this. We see so many of the "Great transaction" with so and so, threads. Well, we also need to see the ones that dont go so good. Thats when the true colors of these sellers comes out. Thats when we see what the sellers really think of their customers. Sore_aintya used no bad language in their complaint thread. And the first response we see from the "businessman", calls their customer an "ungrateful ASS". Very unproffesional attitude, which i hope isnt the norm with other sellers here. The same thing happened with the pathman threads, the only derogatory statements that were made were from the so called "businessman". I think that says it all by the way this seller responded.

 

[justabrake]

OH-Painpool, I remember a post I replyied to about points here and you insulted me,so I also would like to know how?, "HOW" your going to make those points sharp myself! please explain to us all


Steven

Aaron I must ask you one question .
How in the world are you going to make those rounded inlays sharp.
the only way would be Black paint or dye or cutting the inlay sharp which I hope you don't do to other peoples cues??

Can you Explain this because I am at a loss as to how you make this Upgrade for a customer .

I am a cue maker and 95% of my inlays are Razor sharp so i know how the process in done but never NEVER EVER Heard of someone makeing cnc type (I mean inlays without sharp tips)inlays sharp after they have been installed in a cue .

I don't want to get invovled with this story just curious how you do this and what the final product looks like Can you post some pics of cues you have done this with . You seem to take alot of Pics of your work .

Thanks

Chad
Cam Custom Cues

 

[SpiderWeb]

I like it!!!!!!!!!!!!!!

The very best work for the cheapiest price. Pew. You always sent it back to who made it to get it refinished and keep it original. If he offered to refinish it for free then why would you not go for that?? I am missing something here.

 

[MVPCues]

The very best work for the cheapiest price. Pew. You always sent it back to who made it to get it refinished and keep it original. If he offered to refinish it for free then why would you not go for that?? I am missing something here.

How I read it is the owner did not consult Russ originally. I think Sore thought the price for Russ to do the work would be too expensive, so elected to have it done by Pain. I believe after all of the trouble, the owner then later talked to Russ and that is when Russ said he would have done it for free. I don't understand Russ saying that unless they are friends or Sore is a long time customer?

Pain tried to finish a cue for Sore, now Sore is sore, and Pain thinks Sore is just a pain in the a$$.

Kelly

 

[MikeH]

The very best work for the cheapiest price. Pew. You always sent it back to who made it to get it refinished and keep it original. If he offered to refinish it for free then why would you not go for that?? I am missing something here.

Russ said that after he had already sent it to Aaron for the refinish.

I checked my Pm's and called Russ to verify that he would do it and when did he need it to be there.

If you tried to call Russ 14 days in a row with no success why would you call him to verify what SA said before sending the cue? I wont pick it apart but your story just doesnt jive Aaron.

-Mike

 

[Salamander]

Too much bad press on this guy painpool. I would never let him tough my cues with the bad press that he has received here AZ, as well as Ebay. In addition, badmouthing your customers after they complain about the service is bad form.

Doug

 

[Panhdlce]

not taking into account others problems with Aaron, all I know is he has always treated me well and followed through when he said he would........
He can call me anytime and I would deal with him anytime.............

 

[Dhakala]

Here are Aaron's pics of the finished cue. Click on thumbnails for larger images.

 

[Dhakala]

...badmouthing your customers after they complain about the service is bad form.

Doug

When a customer chooses to air dirty linen in public, he has no grievance if his own shorts are hung out to dry too.

 

[TATE]

When a customer chooses to air dirty linen in public, he has no grievance if his own shorts are hung out to dry too.

But it's counterproductive for him to do it. There is a right way to respond and Aaron has not found it. For example, when Shorty complaind about Proficient, Scot just posted a short apology and Shorty ended up taking so much heat he got kicked off the boards.

If Aaron just said, "I'm sorry, I'm not happy with the job I did either. I did mess up, but I also did my best to make it right, and here's exactly what I did to fix it..." well, people are big hearted and are very forgiving.

Sanding off a signature for a living cue maker is not the worst thing that can happen in a cue shop. I was contacted by a cue maker who was trying to locate someone who could build a forearm for a $2500 Palmer "M", the one with the wavy veneers. Seems he sent a cue off to an outside painter for finish work. During sanding the handle took a trip from the lathe to the nearest wall and split in two.

Just remember. Here, on the boards, nothing else matters. You are what you post.

Chris

 

[PAINPOOL]

I agree

But it's counterproductive for him to do it. There is a right way to respond and Aaron has not found it. For example, when Shorty complaind about Proficient, Scot just posted a short apology and Shorty ended up taking so much heat he got kicked off the boards.

If Aaron just said, "I'm sorry, I'm not happy with the job I did either. I did mess up, but I also did my best to make it right, and here's exactly what I did to fix it..." well, people are big hearted and are very forgiving.

Sanding off a signature for a living cue maker is not the worst thing that can happen in a cue shop. I was contacted by a cue maker who was trying to locate someone who could build a forearm for a $2500 Palmer "M", the one with the wavy veneers. Seems he sent a cue off to an outside painter for finish work. During sanding the handle took a trip from the lathe to the nearest wall and split in two.

Just remember. Here, on the boards, nothing else matters. You are what you post.

Chris

I do sincerly apoligize but that goes both ways. The finish job took longer than normal. When it was all said and done the job is very nice. I'm not turning it out quicker than normal because of these issues that were out of my control. Then screw up the finish job or half ass it as a result. As far as sharpening the inlays goes, I was going to replace them and put razor sharp inlays in for him. I do not do CNC inlays. I wanted to make him smile as much as possible for his wait. AT the end of the day it was done right and as fast as possible from my end.
I did not mean to insult him and I do apoligize. I spent at his request 1hour and 10 minutes in the car to take the cue directly to Fed Ex's MAIN HUB , So I knew it would get there in time on Saturday. Not to mention I put out 52.15 cents and 29.10 back to me. I insured it and did my best. You want to be angry at somebody , mabye you should call Russ and ask him why it took him 12 days to get the cue signed and back to me. It arrived when he said it needed to for him to get it right back to me? Mabye Russ had something come up and missed the pkg in the mail. We don't know. Sometimes work and issues arise that nobody except God for sees and last time I checked I am not God. Good luck with your nice cue and good luck with the sale of the cue. I will continue to do nice work and sometimes issues may arise. Thanx and to all of you guys with cues in my shop. They will be finished right and be returned as timely as possible, in line with curing time and quality workmanship. I can deal with a post like this, the one I don't want is the job was not good. Thank you all as I need to be working on cues. This my last statement. Just IMO Thanx Aaron 815-243-1101

 

[Dhakala]

If Aaron just said, "I'm sorry, I'm not happy with the job I did either. I did mess up, but I also did my best to make it right, and here's exactly what I did to fix it..." well, people are big hearted and are very forgiving.

Do you think I'd make a bowl of popcorn and crack a 40 for that?!

I think Aaron has comported himself with remarkable restraint and dignity so far. Whoever said, "the customer is always right" was usually wrong.

(BTW, Russ Espiritu has never made a cue that was worth $1,500, no matter how much anyone has paid him or the materials cost.)

 

[guycrunch]

well, i can only speak for myself and my own dealings with aaron. before my first transaction, straight-out purchase of a cue, i reminded myself of previous posts i had seen about aaron's ebay problems. unfortunately i see many posts here about az-ers who also have bad ebay problems like constantly ending auctions early if they don't get their price. but i decided i would try myself and see what happened. that deal led to a multi-cue swap-cash deal that ended very well for both of us with no problems, actually the deal went better than a lot of deals i have had. since then we have done a few more transactions and every time the transactions have been satisfactory on both sides. sometime aaron is a little hard to get hold of, but i don't consider that a big problem, i work as well and sometimes i can be hard to get a hold of. there have been deals we have not been able to make, altho the negotiations have gone pleasantly. i have even called aaron for some advice.

on some other post on this board a member remarked that every story has three sides, person a, person b, and the correct story. at that time i found that statement very significant. just my observations.

guy

 

[spankman8]

Originally Posted by PAINPOOL
I know' I have never been not able to save a signature unless in was done this way. I have had a couple done this way before. I am so sorry. In the long run, It will be Ok. If I send it to him for signature it will only take 5 extra days. When I get it back I'll have it done in about 4 days. Let me know what you want to do. I need your e-mail address. I will do something extra for you. I will razor the inlays if you would like. Let me know Thanx Aaron 815-243-1101



IDK I may be missing something here, and I'm in no way taking no sides what so ever in this situation, but from what I see from what he said is that he would razor your points. To me that dont mean he's going to take a razor blade to them, he could have easily made a typo and meant that he would make your points razor sharp. As for the way it was typed I can kind of see what your sayin Sore, but as for him saying he would take a razor blade to your points and sharpen them like you said I dont see him saying that there. Then once again I may be missing something and if I am I appologize as I'm takin no sides here as its not right since I have nothing in this deal.

Thanks, Mark

 

[guycrunch]

i see where he mentions about taking care of inlays, but i see no mention of points, can you show me that one?

guy

 

[ribdoner]

I do sincerly apoligize but that goes both ways. The finish job took longer than normal. When it was all said and done the job is very nice. I'm not turning it out quicker than normal because of these issues that were out of my control. Then screw up the finish job or half ass it as a result. As far as sharpening the inlays goes, I was going to replace them and put razor sharp inlays in for him. I do not do CNC inlays. I wanted to make him smile as much as possible for his wait. AT the end of the day it was done right and as fast as possible from my end.
I did not mean to insult him and I do apoligize. I spent at his request 1hour and 10 minutes in the car to take the cue directly to Fed Ex's MAIN HUB , So I knew it would get there in time on Saturday. Not to mention I put out 52.15 cents and 29.10 back to me. I insured it and did my best. You want to be angry at somebody , mabye you should call Russ and ask him why it took him 12 days to get the cue signed and back to me. It arrived when he said it needed to for him to get it right back to me? Mabye Russ had something come up and missed the pkg in the mail. We don't know. Sometimes work and issues arise that nobody except God for sees and last time I checked I am not God. Good luck with your nice cue and good luck with the sale of the cue. I will continue to do nice work and sometimes issues may arise. Thanx and to all of you guys with cues in my shop. They will be finished right and be returned as timely as possible, in line with curing time and quality workmanship. I can deal with a post like this, the one I don't want is the job was not good. Thank you all as I need to be working on cues. This my last statement. Just IMO Thanx Aaron 815-243-1101

Aaron drove over 60 miles and spent in excess of $80 to get the Q to RUSS in order to get the Q signed as fast as possible. For reasons beyond his control it took apprx 2 wks longer than anticipated for the Q to get back to him. How many other Q builders/refinishers would do the same??? I commend Aaron for the effort he put into getting this Q back to the customer.

After the extraordinairy effort he put forth and out of pocket expense he incurred I can see why he had negative thoughts about the customer after the customer went public. Aaron made a MISTAKE by expressing those thoughts here. I'm sure he has learned from this.....

I will continue to send Aaron work and get more than I bargained for

 

[misterpoole]

Hmmmm....I really hope you'll get your cue back now. Will be interesting to see what the rebuttal is, if any. To tell you the truth, I'm kind of surprised at the amount of people that jumped on the painpool bandwagon for repair work recently when there was such a long history of alledged scammed ebay auctions and threads expressing dissatisfaction here.

Unfortunately many people on this board want, and expect, a great deal and cost becomes the Only factor. I see cuemakers on this board who have perfect customer service, perform superior quality work, don't spam the board and are not getting the work. I have no sympathy for anyone sending an expensive cue to PainPool.

 

[skins]

(BTW, Russ Espiritu has never made a cue that was worth $1,500, no matter how much anyone has paid him or the materials cost.)

thats' funny. once again another who doesn't know what they're talking about.


here's some education on just a sample of Russ's work:

 

[Sore_Aintya]

I am in complete understanding that Russ had the cue for 7 days.
However that is 7 days out of 46 (as of today), that still leaves 30+ days for my cue to be in your possesion,. not to mention that you told me twice that the cue was ready to be sprayed, all we was waiting on was the signature.
**08-14-2006, 01:18pm**

I'm trying to contact him. I had to do a few things to the cue first anyway before I would ship it to him. I did those things and it's ready to finish. I personally would just finish the cue. With the pics you have and the money range its in I don't think it's a big deal. Let me know what you want to do. Thanx Aaron 815-243-1101

Im sorry you had to eat the shipping to Russ, but if you was just honest with me from the start I wouldnt be as upset as I am now. I feel you feed be line after line about the status of my cue, only to change the story days later.