A gift certificate for an EW cue???? That is as absurd as a Mail In Rebate for a cue...
What past of Florida does EW live? He obviously has never been on my radar.Flex said:Since he lives in Florida, not much chance of that. On the other hand, I heard just the other day that voter turnout in Cook County, Illinois, might hit 140% this year![]()
WheatCues said:Charlie,
Also I DID enclose partial refund of 150.00 gc it's in the white envelope inside the very end of the box on the side w/ the duct tape !
Very Sincerely, Eddie Wheat
Worminator said:A gift certificate for an EW cue???? That is as absurd as a Mail In Rebate for a cue...
ribdoner said:EDDIE,
i HOPE you CHANGE
(i approved this message)
snowmon34 said:Not going to happen....
His criminal past has molded him into the man he is today....There is no hope..
SpiderWebComm said:If I were a cue maker and this was my customer, I'd send a "sorry" card with the client's original check enclosed and tell him to keep the cue as a token of my thanks and to ask for "another try" in the future. Eating the cost on that one cue would prob result in 50 orders waiting from people who read the happy client's post on here. Just my two-cents.
Smorgass Bored said:Is there hope for his criminal FUTURE ?
Doug
( he could get sentenced to 20 years to learn to properly measure shafts)
SpiderWebComm said:I can't think of how many times with my business I "ate" money just to make a client happy. Personally, in my opinion, over 1/2 of those times I thought I was right.... but I always put on my happy face and fell on the sword....making sure the person received the value they expected.
I did an event for a company one time for about $5gs and the recording didn't come out as planned. I tried to offer them a % off for the problem and they responded by saying--- well, why pay anything if I don't have a perfect recording? Good point...$5k off your bill (even though I paid everything out of my pocket). True story. They're one of my oldest clients today -- and have since made 50x as much from them as what I ate that first time.
There was another time when I designed a network for a non-profit and I forgot to add the cost of the computer monitors into my cost of sale. I couldn't go back and ask for the money since they paid with a grant, so $200 x 15 or so, out of my pocket. I was so pissed that day, I nearly cried. However, I made the error-- no one to be mad at other than myself.
My point is...every single business owner screws up. Sometimes, the screw ups come in waves. Every so often, it's a mega fvck-up. I've had a lot of them. The same way you can't get good at pool without missing balls--- you can't get good at business without f-ups. It's not the f-ups that determine whether or not you're successful in the future.... it's how you handle them.
My business mentor gave me the line..."They don't care how much you know...until they know how much you care." He probably stole it from some book he read along the way and passed it to me... but I always lived by it. Caring is asking the questions no one else asks, doing the little things that no one else does, and taking care of the client when they're not happy---even if you don't think you did anything wrong. It's not what you think, it's what THEY think that counts. Always under promise and over deliver...especially with time frames.
I've never made a cue in my entire life. If I were a cue maker and this was my customer, I'd send a "sorry" card with the client's original check enclosed and tell him to keep the cue as a token of my thanks and to ask for "another try" in the future. Eating the cost on that one cue would prob result in 50 orders waiting from people who read the happy client's post on here. Just my two-cents.
Smorgass Bored said:You know, I've decided to become a cuemaker. I'm going to call my cues Smorgass Boards.
I know that I don't have any experience or cuemaking equipment, but I don't intend to actually make or deliver any cues, I'm just going to sell them.
With my gift of gab and dazzling footwork, I could keep my paid customers at bay until I die and use their money to play poker.
Doug
(they could become the most sought after and collectible cue on the market)
Smorgass Bored said:You know, I've decided to become a cuemaker. I'm going to call my cues Smorgass Boards.
I know that I don't have any experience or cuemaking equipment, but I don't intend to actually make or deliver any cues, I'm just going to sell them.
With my gift of gab and dazzling footwork, I could keep my paid customers at bay until I die and use their money to play poker.
Doug
(they could become the most sought after and collectible cue on the market)
Smorgass Bored said:You know, I've decided to become a cuemaker. I'm going to call my cues Smorgass Boards.
I know that I don't have any experience or cuemaking equipment, but I don't intend to actually make or deliver any cues, I'm just going to sell them.
With my gift of gab and dazzling footwork, I could keep my paid customers at bay until I die and use their money to play poker.
Doug
(they could become the most sought after and collectible cue on the market)