Why the negative feelings about this guy? I was browsing through the cues and I am contemplating buying one. Is he bad business?
No he's not. Roy does what he says he will. Be polite to him and he will be polite back.
Roy supports cue makers and cue case makers like no other dealer does that I can see.
When he decides to carry a line of cues or cases then he makes sure to stock as deep as he can.
All of his cues new and are in pristine condition.
Roy takes great pride in the business he has built up and he doesn't tolerate people who blow smoke or waste his time kicking tires.
When you get to know him then you will find a guy with a heart of gold.
You will find people like lawman888 who have
NEVER purchased anything from Roy who don't like the way Roy talked to them but you will hardly find anyone who had a bad deal with Roy.
On the other hand you will find many top collectors who buy from Roy regularly.
If you want to buy a cue then call him and talk to him. He will be happy to talk cues with you. If you don't like what you hear then don't buy. But don't let the opinion of someone like lawman888 stop you because this person isn't even a customer of IndyQShop, just someone who wanted to kick the tires and was upset when Roy didn't play along.