shipping... would u ship a black boar worth 7.5k via ur local post office???

golubushka said:
Ok thanks...fair enough...if the agreement was that the buyer take all the risk in the shipping at his requested value, then so be it...of course we still have the issue of the seller not following the buyer's shipping instructions...and if they weren't totally clear, it sounds like the seller should have taken the time to at least check to make sure, wouldn't you agree....
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You've got a guy in Indonesia typing in English and a guy in Germany typing in English (I think).

Every time I read what the buyer said his instructions were it read (to me) as:

DHL

or

FedEx Express

So, to me, it just looks like a little miscommunication in a situation were maybe the communication was strained to begin with. Meantime, the tracking shows the cue was shipped and the next scan should be when it enters the delivery Country so it seems like its all going pretty smoothly so what's the problem?

Kevin
 
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I think I am on the same bus as Kevin. If the Buyer is requesting the discount for shipping to save the money in tariff taxes, then, it is on the buyer's shoulders. This is part of the risk one takes when dealing with out of country shipping. We will wait and see what becomes of this train wreck.
 
I have no dog in this race,but this is why I personally wouldn't ship anything with DHL.

Over on the Jackson/Charvel guitar board,a guy posted pics of his 4k Custom Shop guitar before it left the shop. The store he bought it from shipped it DHL.

Once he got it,the box had a clear as day size 11 Hi-Tec Magnum bootprint on it.

Upon opening the box,the bootprint and associated weight pushed right thru the top of the case and broke the headstock clean off the neck.

Even with clear visual proof,it took him 18 months and cost him several thou for a lawyer to make them pay off,and he STILL didn't get to keep what was left of the guitar. Tommy D.
 
golubushka said:
I guess there's no problem...except the seller said they wanted it shipped express and it didn't (for whatever reason) happen...which is why this thread happened, I would say....

As I said before, I (personally) would *never* ship a big cue ground, because of the added environmental risks of a longer transit time, (cue could have more chance of getting warped or damaged etc.)...but then again, I have only shipped/had shipped cues here in the US...and like the buyer in this case, I also *always* ask for (basically demand and pay for) express shipping...overnight, or at most two day, (like maybe USPS Express Mail or Priority Mail).....

Just out of curiosity...do you ship cues by ground????
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Not cues (almost everything else I sell goes USPS "Parcel Select" which I think is ground) Cues domestically I ship primarily USPS Priority Mail, sometimes Express. If you are going Registered Mail to get over 5K in insurance, you can't go Express.

Internationally I ship USPS Express, declared as "Used Pool Cue" and and valued at $100.

Please bear in mind that Ralf wasn't shipping from the US and another thing to keep in mind is that items are most often delivered Internationally by a different service than what it was originated with. This can lead to some confusion as International buyer are often specifying the service that delivers their item, which may not be available where the seller is shipping from.

Plus, take USPS Express shipping from here to Taiwan. You can get the box accepted at any domestic USPS location at it original (I think) 39" in length, however, the service that delivers the item in Taiwan has a 36 inch limit, so even while it was accepted over the counter at your PO, it might get returned rather than delivered. Lots of stuff like that complicates matters.

Please tak a look at Double Dave's 100 iTrader rating as see what he says about the choice Ralf made in shipping this Boar.

Thanks

Kevin
 
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Tommy-D said:
I have no dog in this race,but this is why I personally wouldn't ship anything with DHL.

Over on the Jackson/Charvel guitar board,a guy posted pics of his 4k Custom Shop guitar before it left the shop. The store he bought it from shipped it DHL.

Once he got it,the box had a clear as day size 11 Hi-Tec Magnum bootprint on it.

Upon opening the box,the bootprint and associated weight pushed right thru the top of the case and broke the headstock clean off the neck.

Even with clear visual proof,it took him 18 months and cost him several thou for a lawyer to make them pay off,and he STILL didn't get to keep what was left of the guitar. Tommy D.
Click to expand...

I fail to see why people think they should keep what the shipping company has paid for.

I've seen this a couple of times in a couple of threads, and it still puzzles me.

If your car gets wrecked, and the insurance company pays you for it, (total loss) the insurance company keeps the car.

Same for shipping insurance, if the shipping company pays for the item, they keep it.

You can always make an offer to buy the damaged item from them, but don't expect them to give it to you gratis. They paid for it, it's their property.
 
Cracktherack said:
If you buy insurance on a package with USPS and it's lost, you must show them a receipt for what you paid for it, and that's all you'll collect, no matter what it's really worth. They are also not quick to pay. They "investigate" the shipping route and claim. Our local postmaster tells me if your insured package gets lost, you're really a loser and your proof of insurance is just another ticket to nowhere.
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Exactly sir. How do you prove the market value of a rare elaborate cue? You can't really, especially if it's vintage. They will limit your claim significantly if it is a cue that we believe is valued at several thousand dollars. Really the insurance and tracking is to limit your risks, but it never eliminates them. I have a claim on a UPS package and they only payed about 25% value. Also if an item is damaged they require that they keep it if they make settlement. Therefore you can't just get money and make a repair. It's take it or leave it. They all subcontract for insurance, with companies that specialize in running you around in circles.
 
kvinbrwr said:
I'm afraid you don't quite have a total handle on International shipping issues.

Many (maybe even most) Countries out of the US, have import tariffs or duties, that would, in many cases, close to double the final cost to the buyer. You can't value a cue for customs at $200 and then insure it for 7K. If you insure and declare is to 7K, the final cost to the buyer could be upwards to 10K or beyond. Plus, most cues of that value have ivory, the importation of ivory is banned by most Countries, so insuring and declaring that value is just asking for confiscation.

For these reasons, most BUYERS out of the US request that the seller undervalue the cue for customs and thus under insure it. It is the BUYERS request that this be done to save the BUYER money (and possibly circumvent their Countries import restrictions). Since the risk is taken at the BUYERS request to save the BUYER money, it is generally agreed that the BUYER is accepting all the risk of loss or breakage.

Amazon doesn't sell 7K ivory cues.

Kevin
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So what happens when the gentleman's agreement that the buyer take full responsibility goes sideways when the cue never shows? All depends on how payment was made. If they initiate a chargeback then the seller can lose bigtime. If they pay with Western Union or bank wire, the seller has no recourse.

To me it's the buyer who is sadly "behind the 8 ball".
 
bankoutallday said:
So what happens when the gentleman's agreement that the buyer take full responsibility goes sideways when the cue never shows? All depends on how payment was made. If they initiate a chargeback then the seller can lose bigtime. If they pay with Western Union or bank wire, the seller has no recourse.

To me it's the buyer who is sadly "behind the 8 ball".
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Seeing all the risky maneuvers were made at the buyers behest why should the seller suffer financially? And yes, no matter how good everybody's word is, push comes to shove its a bitter pill to swallow if customs confiscates (it has never happened to me yet knock on wood), so no reversible methods of payment on International transactions.

Kevin
 
I paid via bank transfer 95% n cash is being paid in hand...
I took all the risks... n just requested how it should be declared n shipped! this wasn't followed by the seller! if an additional couple 100 were requested I certainly wouldn't object as its my demand !
my point of not being happy is that my demands weren't fullfilled! the seller is a reputable guy and respected... but this time it didn't go as suppose to....
that's the end of story....if its a no show(cue)... than I bite the bullet.... but atleast give me the pleasure of having lost it under my demands... cause I took the risk myself...
 
Ivory

VolturiCases said:
if customs get it then I'll know n it won't be an issue... but they haven't got it n that I've made sure of already
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Why would you think shipping something with Ivory wouldn't be an issue if customs opens the package. Most countries don't take importing or exporting ANY Ivory lightly!
 
Wedge said:
Why would you think shipping something with Ivory wouldn't be an issue if customs opens the package. Most countries don't take importing or exporting ANY Ivory lightly!
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lol... u obviously don't know customs here... I'll be happy if they got it cause I know I'll get it!...n they haven't cause I've cheked them too...
 
golubushka said:
Yea I hear you...in your first post of this thread you said you requested Express shipping in several emails, but some here are now writing that off as a communication problem, or that the shipping method actually used was better than what you requested...(also I saw the sellers post about his explanation of how the Express part got dropped from the shipping equation etc.)...anyway, not to beat a dead horse anymore, I hope you get your cue and everyone is happy....
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well allot of arguments here get twisted along the way...but my point is that if a buyer is taking the risk... please fulfill his demands... the rest is cool... I hope I get it too...
 
Always use the USPS - 24 hrs overnight (next day delivery) with insurance & signed receipt. The delivery coverage is coast to coast (CONUS). I've shipped cues valued & insured for $3000 4-5 times and nary a single problem or any delivery delay.
 
Bavafongoul said:
Always use the USPS - 24 hrs overnight (next day delivery) with insurance & signed receipt. The delivery coverage is coast to coast (CONUS). I've shipped cues valued & insured for $3000 4-5 times and nary a single problem or any delivery delay.
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Of course this thread is about a cue shipped from Germany to Indonesia, so I think the seller would have had a tough time finding his local USPS office for your "always". Plus the insurance is also out the window, but otherwise, spot-on advice.
 
kvinbrwr said:
Of course this thread is about a cue shipped from Germany to Indonesia, so I think the seller would have had a tough time finding his local USPS office for your "always". Plus the insurance is also out the window, but otherwise, spot-on advice.
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i been in Germany the last 2 months and I still havent found the USPS yet:confused: But i'm going to keep on looking:smile::wink:
 
I entered your tracking number and got this response in Indonesian language:
Lacak shipment DHL Express
Cara tercepat untuk memeriksa status kiriman Anda. Tidak perlu menghubungi Layanan Pelanggan – hasil online kami menyediakan perkembangan lengkap dan akurat secara waktu saat kiriman Anda dikirim melalui jaringan DHL.Tidak ada hasil yang ditemukan DHL Pertanyaan. Silahkan coba lagi

Translated by Google Translator:
Track your shipment DHL Express is the quickest way to check the status of your submission. No need to call the customer service – our online results provides a complete and accurate development in time when your shipment is delivered through a network of DHL.No results found DHL questions. Please try again

How long ago was this shipped? Maybe it got caught up in Germany customs?
 
tRACKING INFO

I entered your tracking number and got this response in Indonesian language:
Lacak shipment DHL Express
Cara tercepat untuk memeriksa status kiriman Anda. Tidak perlu menghubungi Layanan Pelanggan – hasil online kami menyediakan perkembangan lengkap dan akurat secara waktu saat kiriman Anda dikirim melalui jaringan DHL.Tidak ada hasil yang ditemukan DHL Pertanyaan. Silahkan coba lagi

Translated by Google Translator:
Track your shipment DHL Express is the quickest way to check the status of your submission. No need to call the customer service – our online results provides a complete and accurate development in time when your shipment is delivered through a network of DHL.No results found DHL questions. Please try again

How long ago was this shipped? Maybe it got caught up in German customs?
 
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