Southwest Cue Started.......(I hope)

Ken_4fun

AzB Silver Member
Silver Member
I finally got the call from Laurie Franklin that my number had finally had come up. I got on the list in June of 2006 and her call came this May of 2023, (yep 17 years). While I have commissioned maybe 50 cues over the years, this is really the first time I have ordered a cue from an order sheet. For those who do not know, she sends a price list and options available including number of veneers, veneer colors, joint protectors, slim butt (to reduce weight), wood availability, etc.

I wish her sheet had every detail because it didnt. I specifically wanted a plain black linen wrap, and wrap selection wasnt on sheet, but we discussed and she added. I also opted for pro tapered shafts, and shaft taper wasnt specified on sheet. Finally, their standard tip is triangle and I asked for Moori tips instead and she did it with an upcharge.

I know I will get hammered here but for those on this list for the first time, I recommend a one thing that really helped me. Talk to a couple people that have ordered multiple Southwest cues before. By the time I got Laurie's call I knew exactly what woods and veneers and everything else I wanted. This is especially important for those items that are not specifically listed on the order sheet.

For those curious, I went with an ebony nose, with cocobolo points and base. 3 veneers, and a slim butt to keep weight down. I asked for 19.0-19.5 but not over 19.75. I spent a fortune on joint protectors but when I get the cue everything is done and I wont have to chase down someone to make joint protectors afterwards. Southwest has had a significant price increase from older price lists that my friends had shared with me. Laurie asked for 50% deposit, and I tried to use ZELLE (at her suggestion) but my banks would only send $1000 per day! So, I went old school and put a check in priority mail and she got it yesterday. I will share what I will have in cue in PM.

The next step, according to Laurie, is another wait of 9-15 months. Again, in my discussions with my friends, 9 months wont happen and 15 months is likely.

Will this journey ever end? Hope this helps the first timers getting close. Laurie and I joked about me getting back on the list and she said she hopes we both live that long.

Ken
 
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I got on the list Feb 2006. I got the "call" on July 3rd 2021. I took delivery of the cues ( I ordered 2) 18 January 2023. So I'd agree 15 months is more probable than 9 months.
 
Good info, thanks for sharing!

I got on the list in 2014 and at the time I believe the list was around 10 years. So, thinking I might be getting close now that it's been 9 years I reached out and updated my info and found out they were working on 2006, haha. So yeah, looks like I've got a while to go yet. But that's okay, no cost to get on the list so not like I'm out anything and someday when my name comes up it'll be a happy day indeed!
 
I got on in the summer of 2017 so this will probably be a very nice 60th birthday gift for me, assuming I and they are still around then.
 
Finally, their standard tip is triangle and I asked for Moori tips instead and she did it with an upcharge.

Hilarious.
Hundreds or even thousands of dollars for a cue and an upcharge for installing a different tip on a shaft that has no tip on it.
Golly.
Love Triangle tips by the way. Especially on wood shafts.
 
Yes, good for Ken...hell, a guy wants what he wants. Nothing wrong with that.

This makes me curious though. How many cues does Southwest make in a year? Anybody know?
 
I finally got the call from Laurie Franklin that my number had finally had come up. I got on the list in June of 2006 and her call came this May of 2023, (yep 17 years). While I have commissioned maybe 50 cues over the years, this is really the first time I have ordered a cue from an order sheet. For those who do not know, she sends a price list and options available including number of veneers, veneer colors, joint protectors, slim butt (to reduce weight), wood availability, etc.

I wish her sheet had every detail because it didnt. I specifically wanted a plain black linen wrap, and wrap selection wasnt on sheet, but we discussed and she added. I also opted for pro tapered shafts, and shaft taper wasnt specified on sheet. Finally, their standard tip is triangle and I asked for Moori tips instead and she did it with an upcharge.

I know I will get hammered here but for those on this list for the first time, I recommend a one thing that really helped me. Talk to a couple people that have ordered multiple Southwest cues before. By the time I got Laurie's call I knew exactly what woods and veneers and everything else I wanted. This is especially important for those items that are not specifically listed on the order sheet.

For those curious, I went with an ebony nose, with cocobolo points and base. 3 veneers, and a slim butt to keep weight down. I asked for 19.0-19.5 but not over 19.75. I spent a fortune on joint protectors but when I get the cue everything is done and I wont have to chase down someone to make joint protectors afterwards. Southwest has had a significant price increase from older price lists that my friends had shared with me. Laurie asked for 50% deposit, and I tried to use ZELLE (at her suggestion) but my banks would only send $1000 per day! So, I went old school and put a check in priority mail and she got it yesterday. I will share what I will have in cue in PM.

The next step, according to Laurie, is another wait of 9-15 months. Again, in my discussions with my friends, 9 months wont happen and 15 months is likely.

Will this journey ever end? Hope this helps the first timers getting close. Laurie and I joked about me getting back on the list and she said she hopes we both live that long.

Ken
I would add a third shaft in either their standard or standard/pro taper.
 
I finally got the call from Laurie Franklin that my number had finally had come up. I got on the list in June of 2006 and her call came this May of 2023, (yep 17 years). While I have commissioned maybe 50 cues over the years, this is really the first time I have ordered a cue from an order sheet. For those who do not know, she sends a price list and options available including number of veneers, veneer colors, joint protectors, slim butt (to reduce weight), wood availability, etc.

I wish her sheet had every detail because it didnt. I specifically wanted a plain black linen wrap, and wrap selection wasnt on sheet, but we discussed and she added. I also opted for pro tapered shafts, and shaft taper wasnt specified on sheet. Finally, their standard tip is triangle and I asked for Moori tips instead and she did it with an upcharge.

I know I will get hammered here but for those on this list for the first time, I recommend a one thing that really helped me. Talk to a couple people that have ordered multiple Southwest cues before. By the time I got Laurie's call I knew exactly what woods and veneers and everything else I wanted. This is especially important for those items that are not specifically listed on the order sheet.

For those curious, I went with an ebony nose, with cocobolo points and base. 3 veneers, and a slim butt to keep weight down. I asked for 19.0-19.5 but not over 19.75. I spent a fortune on joint protectors but when I get the cue everything is done and I wont have to chase down someone to make joint protectors afterwards. Southwest has had a significant price increase from older price lists that my friends had shared with me. Laurie asked for 50% deposit, and I tried to use ZELLE (at her suggestion) but my banks would only send $1000 per day! So, I went old school and put a check in priority mail and she got it yesterday. I will share what I will have in cue in PM.

The next step, according to Laurie, is another wait of 9-15 months. Again, in my discussions with my friends, 9 months wont happen and 15 months is likely.

Will this journey ever end? Hope this helps the first timers getting close. Laurie and I joked about me getting back on the list and she said she hopes we both live that long.

Ken
I got my Southwest about a year ago with the same process. I ordered mine back in 2005. It's amazing how much your life changes over that time. For me that includes including getting married, having children and getting a real job. And it's thrilling once you get the cue for the first few weeks, and then it becomes like any other cue you have. But here's the best part for anyone that's on the wait list. Your cue comes with instant equity and will be worth double from what you paid Southwest for it.
 
Patience pays off Ken, I love your design choices and I can't wait to see your new cue when it arrives. Thanks for sharing your experience.

Greatly Appreciated
-don
 
Hilarious.
Hundreds or even thousands of dollars for a cue and an upcharge for installing a different tip on a shaft that has no tip on it.
Golly.
Love Triangle tips by the way. Especially on wood shafts.
Normal business practice for a cue maker
 
Do you have the option to get two cues once your name comes up?

Cookie -

Unless you told Laurie you wanted 2 when you got on the list, you can only get 1. I asked her the exact same thing and that was what she told me. I even gave her the "I have 2 grandsons story" and that didnt help...LOL

Ken
 
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