I would let Steve know, from my personal limited conversations with him I would imagine he would want the feedback. He has been very free with his time discussing his cues and shafts with me. I have read every review I could find on his shafts and knowing that it is a lot easier to post a complaint than a compliment I am surprised I did not see one complaint. Regardless, I am sure everyone will appreciate your input SpeedyPete84 as it may save someone the trouble in the future if there is an issue that can be addressed. Hopefully as you said it is just a one off type problem. Once I get mine I will leave a review also after I have a chance to give it a go.
I ordered one from him based on all the positive feedback on AZ. Have to be honest though -- not thrilled. The wood is great, no doubt, but I can't say I'm especially pleased with the final product. Tip popped off within first two hours of play and taper was not what I asked for at all (and I was pretty clear). Took it in to have new tip installed and discovered had a slight wobble on the lathe and ferrule was not quite straight (looked slightly hourglass shaped, but not that extreme). I've since had the ferrule repaired at my own expense (locally) and the shaft is still playable with the slight wobble.
To be clear, I like the feel of the shaft reasonably well and the wood is the best looking I've seen. But given the initial quality issues previously mentioned, I don't know that I would buy another. I'm hoping this is just a one-off type problem and that my experience is isolated. My interaction with Steve was strictly through email, so I cannot really comment on his demeanor, but he was courteous and professional in his messages to me. I have yet to contact him regarding the aforementioned issues and am debating whether it would even be worth it to bother.
In terms of deflection, it is about on par with a McDermott G-core shaft, but not nearly as whippy feeling (despite having a very similar taper). My OB2 shaft is significantly lower deflection, as would be expected.
That's my two cents -- take it for what it's worth. From all accounts, Steve is a great guy and I don't mean this post to be disparaging. I just wanted to give a brief accounting of my experience as it pertained to the thread.
Steve,What can I do to rectify this for you. Steve
In hindsight, I agree that I should have taken other steps first. My mistake, and for that I sincerely apologize to Steve. I tried to be clear and objectively talk about the few, small objections I had. I wasn't trying to throw mud or anything like that and was hoping not to give that impression.Steve is a great guy and cue maker, he's stood behind his work from day one.
His phone number is posted in several sections/areas on this site where it's viewable to everyone, if I was you and had questions or concerns about the cue or any part of the cue you should of called Steve to bring these issues up and have him take care of it or ask his opinion what's to be done to address the issue. Not sure altering a shaft from original shape/cuts/taper before contacting him about the issue would of been the best take in my opinion before hanging out any dirty laundry.
I'm not throwing stones or saying your flaming his work but there are a few steps of best interest that you skipped that would of taken care of the conserns from the initial start.
There is no doubt that Steve's old growth shafts play like a dream.
Hope the best for both the customer and the cue maker in the outcome of this issue.