pharaoh68
Banned
Snorks said:And for the record, Richard sticks by his guarantee. My X-Breaker developed a problem. I emailed Richard, then sent the cue back. He was outstanding in terms of customer support, no BS about oh, that's not covered, give me the exact second it happened etc. He flat out said, alright, I'm going to send you the latest version of the X-Breaker with your specifications. Great person to deal with and a 100% no-hassle warranty.
Now, only problem is that I have to wait until the next batch of cues are available![]()
I have met Richard and have talked with him here several times. He is a stand up guy! He's the man!