Stroke case, brand new fell apart!!! craftmanship???

golfparent

golfparent

She plays in my room!!!
Silver Member
Hello,

here is my story - just wanted to vent and to make other members aware...

first off this is not a "retailer/store/seller" problem it is obviously a manufacturer issue...

purchased a stroke case, yesterday; I am talking less then 24 hours ago... butterfly, hand tooled leather 3x8 $400 retail...

headed to the pool room, so I loaded it up w/ 3 cues and 5 shafts and a few accessories....

picked it up from my table and it got really light, cause all I was holding was the top handle!!! while the case stayed on the table, it never got airborne!!! handle just fell completely off!!!

I did not jerk the handle, just simply; picked it up!!!

this is a $400 retail case???

has this happened to anyone else?

not going to ask for a warranty repair, will just get my $$$ refunded... Update retailer gladly refunded the funds, even offered to have repaired by a local luggage repair shop??? I asked, why not send it to Stroke for repair? Their reply was, "we can get it done better locally"...

I know, I know... I should have bought a Murnack, Justice, OnQ or similar...

GP

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Roids

I was worried that Jose Canseco was going to mention me in his book...

GP
BPG24 said:
Layoff those performance enhancers GP... Don't you know about the long term affects? :eek: :D
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Ron,
You were not supposed to carry any cue with an over 19 total ounce weight...and no shafts at 4 ounces or greater. That is way outside the specs for the case...... :eek: :rolleyes: :mad:
Joe
 
Stroke or Instroke? Whom did you purchase it from, and what are they offering to do for you?

Also may I ask as you did not say was the Case Brand NEW?
 
I have an Instroke case very similar to that, but it is solid as a rock. It is brown leather with lizard skin.
 
I'm not too surprised that it happened... strange place for a strap... structurally speaking. That sux!

Did you look closely for a "Do not use strap to lift cue case when filled with cues and equipment" type of warning on the strap itself?... j/k brother.
 
case is brand new...

The "Stroke" case is brand new, I purchased from local vendor, refund should not be a problem... but it is what I wanted and it apparently does not stack-up quality wise...

GP

CocoboloCowboy said:
Stroke or Instroke? Whom did you purchase it from, and what are they offering to do for you?

Also may I ask as you did not say was the Case Brand NEW?
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Oh-oh

I have a feeling that we are about to find out how well they stand behind a highly touted product.
 
golfparent said:
The "Stroke" case is brand new, I purchased from local vendor, refund should not be a problem... but it is what I wanted and it apparently does not stack-up quality wise...

GP
Click to expand...

That is great news.
woohoo.gif
 
decorative handle...

I thought the same thing about the strap, but they put it there, so I used it... btw, I am a "Montecristo" fan, cant get the show here locally... they dropped it from the line-up...

GP
cigardave said:
I'm not too surprised that it happened... strange place for a strap... structurally speaking. That sux!

Did you look closely for a "Do not use strap to lift cue case when filled with cues and equipment" type of warning on the strap itself?... j/k brother.
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They should never put that "handle" for lack of a better word on these style cases. Mine is long gone from my Instroke Butterfly.
Felt
 
FeltMaster said:
They should never put that "handle" for lack of a better word on these style cases. Mine is long gone from my Instroke Butterfly.
Felt
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Porper does the same thing/handle with their VIP Butterfly Cases.
 
Mighty putty

I think you should make a mighty putty case..Sorry had 2 say that,that sucks and I had an issue with a vincetorre case the I but also.Not as bad as yours though the bottom of my case buckled a bit so the case does stand straight,more like the tower in Italy. :D
 
well i'm glad i'm going with a swift case. thanks for the heads up. great looking case btw
 
Who makes these things???

Good that retailer gives a refund. Did the retailer manufacture this?
 
That strap is not for a 3 cue case! It begs the question: What in the hell were those people thinking?

Chris
 
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