Zud, I ordered mine on the same date.. Sent Justin numerous emails and messages but never got a response.
I sent a Paypal dispute in, being very specific that I just wanted my merchandise but could not get any answer from TAR or Justin.. ( I sent a PM here, a FB message and a few e-mail messages)
Never did get a reply but I did get my money refunded with no explanation. I found the lack of replies to my messages extremely unprofessional. Don't care who want's to flame me for my reply but no answers from a "business" is uncalled for in my opinion. I did appreciate the refund but it was not about the money. I just wanted to know when & if I'd be getting my order.
I've always supported the TAR streams, buying every time I could even when I could not watch some of them and have bought merchandise in the past both online and at a few events. The zero communication in unacceptable.
Good luck getting any kind of reply. I'd suggest you just file your claim with Paypal as well and call it even. YMMV..
Peace, JoeyK