I am glad that not all the people on this forum disagree with my viewpoint on this topic. I have made the decision to start replacing my own tips. I will also either clean and polish my pool balls by hand or purchase a machine or possibly call the local bowling ally that has tables and ask if they have a polisher or possibly simply call that pool halls competitor pool hall and see what they have to offer. That particular pool hall has been rubbing me the wrong way since the second time I went in there. I do not go there every day but I typically go there once a week or so. I am on the verge of simply going to another place or simply working on my game at home. I have met someone that plays better pool than I do who also owns a table and they are looking for someone to compete with on a regular basis. That pool hall has three Diamond red 9ft, ten assorted Brunswick 9 foot tables, and 3 7 ft valley tables. My experience with the Owners up to this point has been less than stellar. My interaction with their tip / cue repairman leaves me wondering about his level of experience and knowing he will not stand behind his own work tells me I should be doing business elsewhere. They also recently offered free pool lessons from a guy that plays pretty well in local tournaments but when you look him up google finds more references to arrests than pool related things. While the majority of the people here seem to think the price is not far out of line they also reference most cue repair people will do other things included in their pricing if you allow them to. They also mention that the cue repair person is putting their name and rep on the line and would be responsible for any damages they did as well. In this instance that is not the case.
If having the ability to play against players that are better than me is the only thing that pool hall can offer me then that can be found in many other places. The fact of the matter is I was recently contacted by an older gentleman who lives close enough that he wants to start playing on a weekly basis. This man I believe is a higher skill level than I am at present and we could play against each other in our own homes. Honestly, the condition of my table is better than the ones at that pool hall.
I think that pool hall has basically lost my business at least for a while. I will probably meet up with my new pool partner there one more time after thanksgiving that is if we don't decide to choose another place all together. I just do not feel right patronizing a place that I feel like is trying to squeeze every penny they can out of me. I guess as a player starts to increase in skill level pool halls treat them worse. I have already stated that I think in any business customer service should play a big part in cultivating a customer. Repeat business should be what drives their bottom line up.
Personally I think that hall will fail if they continue to have the attitude of charging for everything they possibly can and no customer service. They have a website that is not updated or promoted at all. Instead they update their facebook page and that is their only form of advertising. I believe they are already struggling as they just got the city approval to serve food but have not yet purchased anything equipment or supply wise to make that a reality. Nor do they have a liquor license. Their main crowd are teenagers after dark.
Sam Walton founder of Walmart once said "There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
If having the ability to play against players that are better than me is the only thing that pool hall can offer me then that can be found in many other places. The fact of the matter is I was recently contacted by an older gentleman who lives close enough that he wants to start playing on a weekly basis. This man I believe is a higher skill level than I am at present and we could play against each other in our own homes. Honestly, the condition of my table is better than the ones at that pool hall.
I think that pool hall has basically lost my business at least for a while. I will probably meet up with my new pool partner there one more time after thanksgiving that is if we don't decide to choose another place all together. I just do not feel right patronizing a place that I feel like is trying to squeeze every penny they can out of me. I guess as a player starts to increase in skill level pool halls treat them worse. I have already stated that I think in any business customer service should play a big part in cultivating a customer. Repeat business should be what drives their bottom line up.
Personally I think that hall will fail if they continue to have the attitude of charging for everything they possibly can and no customer service. They have a website that is not updated or promoted at all. Instead they update their facebook page and that is their only form of advertising. I believe they are already struggling as they just got the city approval to serve food but have not yet purchased anything equipment or supply wise to make that a reality. Nor do they have a liquor license. Their main crowd are teenagers after dark.
Sam Walton founder of Walmart once said "There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."