Tony Zinzola...

i have contacted many many cuemakers while ssearching for a maker and i didnt find one that didnt require a deposit.

DZ, Nitti, Zinzola, Carolina, Webb, RJH, Lee Pepper, Griaco, Sly, Downey, Carmeli, Coker...etc...
 
Zinzola's rep has gone down the johnny flusher it seems over the past few months. Lot of negative threads. Hope he gets back on track!
 
cueaddicts said:
I'm sorry....just have to step in here and say this is false. Most are 10-25% and under just about every conceivable circumstance that will cover the cost of materials and then some.

Personally, I would never order a cue from someone that required a 50% deposit, let alone a deposit at all. There are lots of fantastic cuemakers that don't require a deposit and are beyond reliable and communicative.
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false.:confused:..:confused: keith josey request a 50% deposit and he is a very very honest and great cuemaker...kevin varney also request a 50% deposit. and his jump break cue is very very good... he delivery his work on time..i believe JB cases also need 50% deposit and he is a good casemaker.

actually i don't know any cuemaker that didn't request a deposit money.. i hope you can give me some of their name...maybe i want order a cue from them...

Deposit money is not a big deal to me...i fully understand that a cuemaker need some fund to buy some material :)....
 
no deposit

sengkun108 said:
false.:confused:..:confused: keith josey request a 50% deposit and he is a very very honest and great cuemaker...kevin varney also request a 50% deposit. and his jump break cue is very very good... he delivery his work on time..i believe JB cases also need 50% deposit and he is a good casemaker.

actually i don't know any cuemaker that didn't request a deposit money.. i hope you can give me some of their name...maybe i want order a cue from them...

Deposit money is not a big deal to me...i fully understand that a cuemaker need some fund to buy some material :)....
Click to expand...

the biggest name that doesn't require a deposit is southwest, and we all know what that has lead to. 10+ year wait
 
I don't think Andy Gilbert requires a deposit, or at least he didn't when I ordered my last cue from him a couple years back.
 
sengkun108 said:
false.:confused:..:confused: keith josey request a 50% deposit and he is a very very honest and great cuemaker...kevin varney also request a 50% deposit. and his jump break cue is very very good... he delivery his work on time..i believe JB cases also need 50% deposit and he is a good casemaker.

actually i don't know any cuemaker that didn't request a deposit money.. i hope you can give me some of their name...maybe i want order a cue from them...

Deposit money is not a big deal to me...i fully understand that a cuemaker need some fund to buy some material :)....
Click to expand...

Please don't put keith in the same group as kevin. Kevin has ripped off several customers and even created a second ID on here to threaten bodily harm for being outed. Keith is pure class and doesn't belong in a sentance with KV.
 
FAST_N_LOOSE said:
Please don't put keith in the same group as kevin. Kevin has ripped off several customers and even created a second ID on here to threaten bodily harm for being outed. Keith is pure class and doesn't belong in a sentance with KV.
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I don't know there are a problem with Mr Varney...i only know that i order a cue from him...he gave me price, timeline and deliver a good product to me on the time he promise...that's it...that is my experience...
 
sengkun108 said:
false.:confused:..:confused: keith josey request a 50% deposit and he is a very very honest and great cuemaker...kevin varney also request a 50% deposit. and his jump break cue is very very good... he delivery his work on time..i believe JB cases also need 50% deposit and he is a good casemaker.

actually i don't know any cuemaker that didn't request a deposit money.. i hope you can give me some of their name...maybe i want order a cue from them...

Deposit money is not a big deal to me...i fully understand that a cuemaker need some fund to buy some material :)....
Click to expand...

Dedy...

Keith has been making cues, in his own shop, since 1992. I would venture a guess that requesting a deposit has really little to do with covering materials cost and more to do with the fact that he is trying to cover his time spent building cues with very specific elements as requested by the customers. He's been around the game long enough to know that a player may have money at the moment of order, but may well default when the cue is completed due to lack of money. Said cue may have been the original customer's vision...but may cause another potential customer to put on blinders. May not be an easy sale. People who are already invested in at XX% ($$) tend to fulfill their commitment.....it's a little tougher to walk away. A small shop can ill-afford too many of such kind of hits.

As in the case with JB Cases....again, I would venture it's not about the materials...but again, the time involved to build these cases. As anyone who owns or has even seen these cases can attest...they're definitely not slapped together overnight! In the case of JB Cases...there is a staff that would like to be paid for their efforts. Again....with the wildly varied tastes of customers...a blue leather case with pink polka dots might be a tougher sale.

While both may require deposits on custom orders...you will notice that both will also go the distance to make sure their customers are happy happy happy with the completed product.

It might deserve a mention that sometimes repeat customers, who have proven they can be trusted to 'complete the deal' will have the deposit requirement waived by certain makers. I have to think that makers love repeat customers, as a rule.

Lisa
 
ridewiththewind said:
Dedy...

Keith has been making cues, in his own shop, since 1992. I would venture a guess that requesting a deposit has really little to do with covering materials cost and more to do with the fact that he is trying to cover his time spent building cues with very specific elements as requested by the customers. He's been around the game long enough to know that a player may have money at the moment of order, but may well default when the cue is completed due to lack of money. Said cue may have been the original customer's vision...but may cause another potential customer to put on blinders. May not be an easy sale. People who are already invested in at XX% ($$) tend to fulfill their commitment.....it's a little tougher to walk away. A small shop can ill-afford too many of such kind of hits.

As in the case with JB Cases....again, I would venture it's not about the materials...but again, the time involved to build these cases. As anyone who owns or has even seen these cases can attest...they're definitely not slapped together overnight! In the case of JB Cases...there is a staff that would like to be paid for their efforts. Again....with the wildly varied tastes of customers...a blue leather case with pink polka dots might be a tougher sale.

While both may require deposits on custom orders...you will notice that both will also go the distance to make sure their customers are happy happy happy with the completed product.

It might deserve a mention that sometimes repeat customers, who have proven they can be trusted to 'complete the deal' will have the deposit requirement waived by certain makers. I have to think that makers love repeat customers, as a rule.

Lisa
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SUPER POST.......REP HEADING YOUR WAY......she is speaking the truth here...
 
rheester said:
the biggest name that doesn't require a deposit is southwest, and we all know what that has lead to. 10+ year wait
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Sorry rheester but demand has led to the 10+ year wait not the fact that they require no deposit,After I foolishly sold my first SW I tried to order one in 1986 and they had a two year wait then while Szamboti only had a 6-8 month wait back then.When Laurie told me that I thought I would order a Szam but I never did,wish I had ordered the SW and the Szam. :o
 
ridewiththewind said:
Dedy...

Keith has been making cues, in his own shop, since 1992. I would venture a guess that requesting a deposit has really little to do with covering materials cost and more to do with the fact that he is trying to cover his time spent building cues with very specific elements as requested by the customers. He's been around the game long enough to know that a player may have money at the moment of order, but may well default when the cue is completed due to lack of money. Said cue may have been the original customer's vision...but may cause another potential customer to put on blinders. May not be an easy sale. People who are already invested in at XX% ($$) tend to fulfill their commitment.....it's a little tougher to walk away. A small shop can ill-afford too many of such kind of hits.

As in the case with JB Cases....again, I would venture it's not about the materials...but again, the time involved to build these cases. As anyone who owns or has even seen these cases can attest...they're definitely not slapped together overnight! In the case of JB Cases...there is a staff that would like to be paid for their efforts. Again....with the wildly varied tastes of customers...a blue leather case with pink polka dots might be a tougher sale.

While both may require deposits on custom orders...you will notice that both will also go the distance to make sure their customers are happy happy happy with the completed product.

It might deserve a mention that sometimes repeat customers, who have proven they can be trusted to 'complete the deal' will have the deposit requirement waived by certain makers. I have to think that makers love repeat customers, as a rule.

Lisa
Click to expand...

That's a fact Lisa, it's hard to fade putting in a bunch of work for someone and then getting stiffed on it. As of right now I've built 5 cases for AZer's only to get the shaft on them when they were finished. One of them I had over two weeks of tooling in it and then had to sit on it for a long time before I was able to sell it, it makes it very hard on a person especially when you don't make that much money to start with. After that one, the guy posted on here showing off his new pool table that he'd bought, that takes some big gonads, lol. Oh well, live and learn I suppose.
 
As a self employed contractor and being screwed a couple times, I decided to have any new customers give me a non refundable security deposit. It was not a lot and the reason was for me to schedule a time slot for their work to be performed in. I only made new customers do this once as after that we both new whether or not we wished to work together again or not. On only one occasion did I actually make a client forfeit the deposit and that was due to their failure due to canceling the work at the last moment. I have no problem giving esatblished cuemakers, or casemakers a deposit if it were requested.
 
ridewiththewind said:
Dedy...

Keith has been making cues, in his own shop, since 1992. I would venture a guess that requesting a deposit has really little to do with covering materials cost and more to do with the fact that he is trying to cover his time spent building cues with very specific elements as requested by the customers. He's been around the game long enough to know that a player may have money at the moment of order, but may well default when the cue is completed due to lack of money. Said cue may have been the original customer's vision...but may cause another potential customer to put on blinders. May not be an easy sale. People who are already invested in at XX% ($$) tend to fulfill their commitment.....it's a little tougher to walk away. A small shop can ill-afford too many of such kind of hits.

As in the case with JB Cases....again, I would venture it's not about the materials...but again, the time involved to build these cases. As anyone who owns or has even seen these cases can attest...they're definitely not slapped together overnight! In the case of JB Cases...there is a staff that would like to be paid for their efforts. Again....with the wildly varied tastes of customers...a blue leather case with pink polka dots might be a tougher sale.

While both may require deposits on custom orders...you will notice that both will also go the distance to make sure their customers are happy happy happy with the completed product.

It might deserve a mention that sometimes repeat customers, who have proven they can be trusted to 'complete the deal' will have the deposit requirement waived by certain makers. I have to think that makers love repeat customers, as a rule.

Lisa
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Hi Lisa

yeah i know exactly how they run their bussiness, because the name i mention above is the cuemaker/casemaker that i satisfied to work a bussiness with.. Keith is a very kind person..his work very good, customer service second to none, he sent me a christmas card last year:thumbup:..

John Barton also great man....my case got a good story in it...and John Barton, Smokey and a couple of guys is Hero.to me.... a very unique man with a kind heart:)

i don't have any problem with a cuemaker/casemaker who require a 50% deposit money ...

My first post is to answer somebody post here that asking...why they are less story about a cuemaker/casemaker being ripped of by the customer..

i answer him that a cuemaker and casemaker already got a 50% deposit money and they still got the product with him..until the customer send the balance money...they won't send the product..So, they have less risk..

then somebody jump in and make a statement that my statement about a cuemaker required a 50% deposit money is false...

so that's a story
 
sengkun108 said:
Hi Lisa

yeah i know exactly how they run their bussiness, because the name i mention above is the cuemaker/casemaker that i satisfied to work a bussiness with.. Keith is a very kind person..his work very good, customer service second to none, he sent me a christmas card last year:thumbup:..

John Barton also great man....my case got a good story in it...and John Barton, Smokey and a couple of guys is Hero.to me.... a very unique man with a kind heart:)

i don't have any problem with a cuemaker/casemaker who require a 50% deposit money ...

My first post is to answer somebody post here that asking...why they are less story about a cuemaker/casemaker being ripped of by the customer..

i answer him that a cuemaker and casemaker already got a 50% deposit money and they still got the product with him..until the customer send the balance money...they won't send the product..So, they have less risk..

then somebody jump in and make a statement that my statement about a cuemaker required a 50% deposit money is false...

so that's a story
Click to expand...

No worries Dedy.:)

Sent from my VM670 using Tapatalk
 
I have dealt with Tony a few times and found he returned my calls almost immediately. It seems that the CMs who get known and make a rep for themselves all fall into this.
They receive 100s of e-mails and phone calls a day. They want to satisfy everybody but they can't. I always add at least a year to the promised date from a well known CM. If your in a hurry buy on the secondary market. These guys are only human and want to oroduce a great cue but if rushed they rush and their work begins to falter.
My 2 cents.
 
JMW said:
A good businessman will always "under committ and over deliver". This makes for a happy customer. And a happy customer is a repeat customer.

I have never understood why a cue maker would "over committ and under deliver" as a rule. The customer is always disappointed no matter how understanding. I guess they feel the buyer will do business with the cue maker that can get it done first. And that may be a valid reason, but the buyer will usually not do repeat business with someone who made a false promise.
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I'm not a cuemaker, but I have a business and sometimes I over-promise an under-deliver. Never intentional, and definately bad for business!, but its a personality flaw (or several flaws) (1) poor time management on my part, and (2) poor communication, and (3) wanting to be the "nice guy" on the phone and making a promise that is not realistic, or only realistic if everything falls perfectly into place (which never happens)

Then, things sometimes snowball, you know you let a customer down and then you avoid talking to them because you're embarrassed and dont like to give bad news.....

Some cuemakers are more "artist" than "businessman", and like me, they need to realize their shortcomings. Best thing I ever did was let my wife take over all the customer service details. Problem solved! ;)

Dear cuemakers: learn from my mistakes, and if you have the same issues, do yourself a favor and hire an office manager, or inventory manager, or whatever you want to call it, and feel free to still talk with your customers but when they ask for a due date, do NOT answer, tell them "they have to talk with the inventory manager about that", you are just the creative talent! :thumbup2:
 
01rkclassic said:
Sorry rheester but demand has led to the 10+ year wait not the fact that they require no deposit,After I foolishly sold my first SW I tried to order one in 1986 and they had a two year wait then while Szamboti only had a 6-8 month wait back then.When Laurie told me that I thought I would order a Szam but I never did,wish I had ordered the SW and the Szam. :o
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Another shining example of the GREAT cue decisions you have made in your career:thumbup: Wow, I have sooooooooo much to teach you
 
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