I once shipped cues overnight express from Boston to Florida (Manzino). Day 1 they were in Nashua NH, Day 2 they were in Burlington VT! I walk over to the post office with the print out and explain that I do not have a degree in geography but if something is supposed to be heading south...why is it travelling north? Got some bs answer that maybe it was accidentally sorted as ground, which still didn't make sense, asked them to call the VT post office facility to locate my package because I was ready to drive up there to retrieve it and then somehow it arrived the next day?!?!