Collins does a lot of work to set up and stream. I can see how his commentary might not be everyone's cup of tea, but the negative comments seem personal and a little unnecessary.
I tend to ignore a lot of the commentary and almost all of the chat but love the fact that I get to watch great matches for free.
I remember when the only way I could watch matches like he streams were to send Accu-Stats a bunch of money and wait for tapes or DVD's to arrive in the mail. Now we get free streams and the guys who drove hundreds of miles to put together a whole streaming set-up get dumped on by people who don't have to pay a dime.
Put it on mute, ignore the chat, and just enjoy watching Shane give another masterclass in eight ball and ten ball.