I don't know if this been ask. How or What attitude of a vendors stop you from buying? What attitude of the vendors want you to buy? No name of vendors please. Just attitude.
Vendors Attitude
- Thread starter billiardshot
- Start date
I stopped buying from one because he recommended a cue. I trusted his advise and bought it. 3 months later the threaded joint stripped out. I told him about this and he said there is nothing he can do because the manufacturer will not repair it. The cue cost $165 and was recommended as a break cue. Now I got a tomato stake.
PoolSleuth
Banned
No Customer Service, No Product Support, they took my $$ and RAN...
rude and/or evasive
I am dealing with Joe Tucker right now. He is everything that is right in a vendor. Polite, helpful, and quick to communicate when dealing long distance.
The people that fail to respond to e-mails for days while posting all over the Internet, the people that are just plain rude, and those that evade giving an answer to questions asked are the ones I try not to deal with.
Hu
I am dealing with Joe Tucker right now. He is everything that is right in a vendor. Polite, helpful, and quick to communicate when dealing long distance.
The people that fail to respond to e-mails for days while posting all over the Internet, the people that are just plain rude, and those that evade giving an answer to questions asked are the ones I try not to deal with.
Hu
billiardshot said:
daytonajoe
Deceased
Sounds Like Disney to me !!!!
and ....Joe Tucker is the nuts to deal with, as is Pete Lafond, Bamacues, fastnLoose, Worminator, and about 75% of the people on this board!!
and ....Joe Tucker is the nuts to deal with, as is Pete Lafond, Bamacues, fastnLoose, Worminator, and about 75% of the people on this board!!
ShootingArts said:
That's a great compliment to Joe and it is well deserved. You just know he works hard at figuring the best ways for players to really understand the game and simplifies methods.
The one gadget that is so simple yet makes so much sense is the third eye. Someone had asked me about what I thought if it because they thought they always stroked straight and hit center. I reminded them to think of the times their game was off and later figured out that their head or body was not positioned right. The 3rd eye is the best contribution to pool in my opinion. The third eye acts like an auto-adjustment for even the best players. It's like you use it before you play and your whole body automatically gets into alignment, I mean it causes you to make sure your arms, shoulders, head, eyes, .. get into your personal ideal position. It just never amazes me that this thing is so damn simple yet so unbelievably effective. Of course it is Joe we are talking about, and it's just an example of what we have come to expect from him time and again.
1. vendors that talk down to me
2. vendors that ship too slow
3. vendors that won't take a moment to 'explain' cause I'm not a major buyer
4. vendors who have fooled buyers into thinking their products are so much better, that they can charge any price they feel like............jmho
2. vendors that ship too slow
3. vendors that won't take a moment to 'explain' cause I'm not a major buyer
4. vendors who have fooled buyers into thinking their products are so much better, that they can charge any price they feel like............jmho
Rich R. said:
The problem is it was probably not worth the $165 to begin with and I don't want to spend any more on it. It was a billiard cue with wood threads that stripped out in the butt. You could see that the problem was the thread were cut too shallow. Since then I have not given or recommended that dealer to anyone.
billiardshot said:
I know that there is really no excuse for a vendor having a bad attitude, but I'll tell you this, staying smiley, nice & chipper for 13+ hours a day for 10 days straight with no chance at making any real money super tough.
I am certain I had my moments of being a total jack@#$ last week (especially since I could not get in to the BCA Open (don't get me started)). I think we all do our best to be chipper, but the long hours and very little money wears on you very quickly.
Reminder to all, the pool biz is mostly a labor of love. There is for sure is no real money in it. There are some real a#$holes out there, but for the most part they are good folks just trying make a living. Give em a break.
bootstraps
Corey,
Any small business is super tough except for a fortunate few people who are in the right place at the right time. However I have found that I can literally lift myself and my business up by it's bootstraps. Business was way down for me and all of my competitors. Everybody was singing the blues including to customers when they asked.
I took the opposite approach. Told my customers that business was great. When they replied that my competitors said business was terrible I still maintained mine was doing fine. I also kept the attitude and dealt with my customers as if everything was great. In two weeks things were if not great at least well back into the black when I was pushing 15K a month overhead. My competition stayed in the doldrums for months.
When you are friendly and courteous to one customer you may gain three. When you are short and snappy when someone asks the same silly question you have answered fifty times today you may lose twenty customers or more. Note how unhappy customers bellyache on every forum they can find now. It is word of mouth multiplied thousands of times.
I'm not pretending it is easy but when times are tough is when it is time to be extra friendly and extra helpful to the customers you do have and even the window shoppers.
Hu
Corey,
Any small business is super tough except for a fortunate few people who are in the right place at the right time. However I have found that I can literally lift myself and my business up by it's bootstraps. Business was way down for me and all of my competitors. Everybody was singing the blues including to customers when they asked.
I took the opposite approach. Told my customers that business was great. When they replied that my competitors said business was terrible I still maintained mine was doing fine. I also kept the attitude and dealt with my customers as if everything was great. In two weeks things were if not great at least well back into the black when I was pushing 15K a month overhead. My competition stayed in the doldrums for months.
When you are friendly and courteous to one customer you may gain three. When you are short and snappy when someone asks the same silly question you have answered fifty times today you may lose twenty customers or more. Note how unhappy customers bellyache on every forum they can find now. It is word of mouth multiplied thousands of times.
I'm not pretending it is easy but when times are tough is when it is time to be extra friendly and extra helpful to the customers you do have and even the window shoppers.
Hu
CrownCityCorey said:
