What do you think about this

JUSTWICK

Registered
I have been playing pool since June 2007 and I have purchased 5 Joss cue at different places. I was trying to find out models and values for them . So i contacted Joss to try to help me, after about a week i got an email from Dan James stating
Justin,It looks like we may have the information on three of your cues. It will take a few days to go through paper work but I think I can get it done.The charge will be $25.00 per cue and I can only do three of the cues so that will be $75.00.Call Sherry and give her your credit card number and she will start pulling the paper work and send you the information. You should have it about three days after payment. Hope this helps,DanJoss Cues Ltd.
Any Comments or Advice I bought these cue used when people need money. They are older joss with serial number post 2000. some have six points with spears on the tips i could not upload pics the file was to big . i was needing info for insurance purposes
 
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JUSTWICK said:
I have been playing pool since June 2007 and I have purchased 5 Joss cue at different places. I was trying to find out models and values for them . So i contacted Joss to try to help me, after about a week i got an email from Dan James stating
Justin,It looks like we may have the information on three of your cues. It will take a few days to go through paper work but I think I can get it done.The charge will be $25.00 per cue and I can only do three of the cues so that will be $75.00.Call Sherry and give her your credit card number and she will start pulling the paper work and send you the information. You should have it about three days after payment. Hope this helps,DanJoss Cues Ltd.
Any Comments or Advice
You're asking them to work for you, you should expect to pay.

There's no free lunches.

SGM
 
supergreenman said:
You're asking them to work for you, you should expect to pay.

There's no free lunches.

SGM


I agree with this sentiment. I mean, there are only two reasons why you would want information about a cue. Either you plan to sell it or you're just curious. If you plan to sell it, you're going to use this information for selling purposes (pricing, pitch, etc.). Without this information, you're going to risk selling it for less than it's worth. So, if you're selling, this information has monetary value. If you're just curious, why bother? This information isn't going to help you make balls.
 
JUSTWICK said:
I have been playing pool since June 2007 and I have purchased 5 Joss cue at different places. I was trying to find out models and values for them . So i contacted Joss to try to help me, after about a week i got an email from Dan James stating
Justin,It looks like we may have the information on three of your cues. It will take a few days to go through paper work but I think I can get it done.The charge will be $25.00 per cue and I can only do three of the cues so that will be $75.00.Call Sherry and give her your credit card number and she will start pulling the paper work and send you the information. You should have it about three days after payment. Hope this helps,DanJoss Cues Ltd.
Any Comments or Advice

You can buy the third edition Blue Book (for about half the price), and have a good reference source for almost any cue you find.
 
JW - I would call Dan back and have a discussion regarding what $25 pays for... likely a letter of authentication. Do you want/need that?... maybe not.
 
JUSTWICK said:
I have been playing pool since June 2007 and I have purchased 5 Joss cue at different places. I was trying to find out models and values for them . So i contacted Joss to try to help me, after about a week i got an email from Dan James stating
Justin,It looks like we may have the information on three of your cues. It will take a few days to go through paper work but I think I can get it done.The charge will be $25.00 per cue and I can only do three of the cues so that will be $75.00.Call Sherry and give her your credit card number and she will start pulling the paper work and send you the information. You should have it about three days after payment. Hope this helps,DanJoss Cues Ltd.
Any Comments or Advice

In the past, Joss has always been very helpful in identifying cues for me at no charge. Clearly they have found a need to change this policy.

I would like to point out that I can understand the issue from the cue maker's standpoint. Joss has made literally thousands of different models over a period of 40 years. It takes a lot of knowledge and time to research cues, find the model and provide information.

Many times these cues are sold 4 or 5 or more times to private parties, and the new owner contacts them again.

On my web-site for Palmer's, I posted all the flyers I could find and have a value section as well. I was getting too many requests for values and ID and it was very time consuming responding to all of them. Now I've eliminated all but the most difficult ID's and valuations, so I can focus on the these.

I can see where Joss cues should get paid something for their time. They are a business. I am a hobbyist, so I would not personally consider charging collectors for help.

Chris
 
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You should be able to find the cues or similar ones for sale online at a variety of places and get an idea of worth. Ebay would be a good place to start. If you've bought them since 2007 they're probably all production cues. Production cues normally don't sell for more than the original sticker price. Custom cues are a different story.
 
JUSTWICK said:
I have been playing pool since June 2007 and I have purchased 5 Joss cue at different places. I was trying to find out models and values for them . So i contacted Joss to try to help me, after about a week i got an email from Dan James stating
Justin,It looks like we may have the information on three of your cues. It will take a few days to go through paper work but I think I can get it done.The charge will be $25.00 per cue and I can only do three of the cues so that will be $75.00.Call Sherry and give her your credit card number and she will start pulling the paper work and send you the information. You should have it about three days after payment. Hope this helps,DanJoss Cues Ltd.
Any Comments or Advice

5 cues since June 2007? I think it's time to stop buying new cues and actually play some. Try posting the pics, almost everyone here can ID at least a few Joss cues.
 
JUSTWICK said:
I have been playing pool since June 2007 and I have purchased 5 Joss cue at different places. I was trying to find out models and values for them . So i contacted Joss to try to help me, after about a week i got an email from Dan James stating
Justin,It looks like we may have the information on three of your cues. It will take a few days to go through paper work but I think I can get it done.The charge will be $25.00 per cue and I can only do three of the cues so that will be $75.00.Call Sherry and give her your credit card number and she will start pulling the paper work and send you the information. You should have it about three days after payment. Hope this helps,DanJoss Cues Ltd.
Any Comments or Advice

Tiger Cues would not charge for any of that info. It just goes into customer service. Then again, at this point we have not sold 1 billion cues either :rolleyes: . Just my $0.02.
 
That sounds about right. I called my bank today for some financial statements and I was told that if they do the research it is $20.00 an hour. :eek:
The majority of consultants will ask for a minimum charge up front and then take it from the total if you decide to use their services. I imagine they have so many people contacting them that they spend a great deal of production time going through paper work.
I agree with Jay, buy the book or get on Google and do some research if they were all purchased since 07 you can probably find quite a few, then post here with what you cant find. Like was suggested earlier I bet you get just about all info you need right here.
 
I dont think the first few replies caught the source of this post, and then a couple later posts did. They are just joss cues right? And youve bought them in the last year? Im a little confused. I will try to sound as nice as possible, but if you bought the cues, and they were new (which wasn't specified), but im assuming they were, whatever you paid for them is how much they are worth. And if you aren't sure, just look on any one of a thousand websites, that have new joss cues, and a picture of it will be there for you. Dan Janes' service is for identifying cues that are older and maybe valuable, I mean the only scenario in which you would want to have this service done for you, is if you bought the cue, you know its a joss or joss west, (big difference) and its old therefore the above mentioned internet help wont help. But why in the world would you buy five new joss cues you didn't really explain that part. But as far as production cues go, they are a good buy. Lastly, not knowing any details, if you actually did happen to stumble upon some old joss cues, then Jay's advice of getting the blue book of cues is an excellent idea, although in this case its probably not applicable.
 
Shawn Armstrong said:
At least Joss MAKES their cues........

I guess that's insuating we don't? :cool:

Tips and shafts are made 100% in our facility from raw materials. Cue wrap and finish work is done right here in our Burbank factory as well. You or anyone else is more than welcome to see for yourself and get a tour. Many on the forums have done so.

So being that 70%+ of the cue work is done by Tiger's own hands means we should not take credit for making the cues? :eek: We even make the raw Stack Leather Wrap material here, LOL!

Do you think that Joss or any other cue manufacturer has never utilized an outsourced partner? You'd be dead wrong if you think that.

We have done work for or supplied more than half of them.
 
CrownCityCorey said:
I guess that's insuating we don't? :cool:

Tips and shafts are made 100% in our facility from raw materials. Cue wrap and finish work is done right here in our Burbank factory as well. You or anyone else is more than welcome to see for yourself and get a tour. Many on the forums have done so.

So being that 70%+ of the cue work is done by Tiger's own hands means we should not take credit for making the cues? :eek: We even make the raw Stack Leather Wrap material here, LOL!

Do you think that Joss or any other cue manufacturer has never utilized an outsourced partner? You'd be dead wrong if you think that.

We have done work for or supplied more than half of them.
Next time I have a question regarding the model of my shaft or wrap made by Tiger, I'll give you a call. Seeing as you build 0% of the butt, I guess you can charge nothing to identify the cues. Joss BUILDS their butts, so I guess they can charge a little money to identify the cues.

I could identify the shafts and wraps for the guy myself. There are 5 Joss maple shafts. There are 5 linen wraps. There, I did it. You could make one generic email for your cue identification.

"The butt is made by a Taiwanese organization. The shaft is a Tiger X-shaft, as you can tell from the logo on it. The wrap is a stack leather wrap, as that's all we do. The tip is a Sniper. Thanks for contact us regarding your cue". I'd expect that to be done free of charge as well.
 
CrownCityCorey said:
I guess that's insuating we don't? :cool:

Tips and shafts are made 100% in our facility from raw materials. Cue wrap and finish work is done right here in our Burbank factory as well. You or anyone else is more than welcome to see for yourself and get a tour. Many on the forums have done so.

So being that 70%+ of the cue work is done by Tiger's own hands means we should not take credit for making the cues? :eek: We even make the raw Stack Leather Wrap material here, LOL!

Do you think that Joss or any other cue manufacturer has never utilized an outsourced partner? You'd be dead wrong if you think that.

We have done work for or supplied more than half of them.
I also forgot to ask you a question. Let's say I own a Tiger Cue. I hate the X-shaft, and the stack really bugs me, so I go out and get a Z-2 shaft and rewrap the cue with linen.

Whose cue am I using now? Is is a Tiger? I removed ALL of the 70% that you did. What kind of cue is it now? A Falcon?
 
Ouch!:eek:

Shawn Armstrong said:
I also forgot to ask you a question. Let's say I own a Tiger Cue. I hate the X-shaft, and the stack really bugs me, so I go out and get a Z-2 shaft and rewrap the cue with linen.

Whose cue am I using now? Is is a Tiger? I removed ALL of the 70% that you did. What kind of cue is it now? A Falcon?
 
Shawn Armstrong said:
I also forgot to ask you a question. Let's say I own a Tiger Cue. I hate the X-shaft, and the stack really bugs me, so I go out and get a Z-2 shaft and rewrap the cue with linen.

Whose cue am I using now? Is is a Tiger? I removed ALL of the 70% that you did. What kind of cue is it now? A Falcon?

Actually, Tiger Cues are made 100% here in the USA. We are and have been (A)merican (C)uemakers (A)ssociation members for many years. Any outsourcing we do, is with other ACA members.

Not everyone likes Stack Wraps and as such our newer edition will be available with Irish Linen, Traditional Leather or Stack Leather.

If you don't like Tiger "X" Shafts, then perhaps you will like our newest edition, The Tiger "X" Ultra Shaft, that will deput at the Super Billiards Expo.

If none of those options work for you, then you'd be best off buying something else.
 
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