Lets say for example that you see a cue online, that you really love the looks of, but you have never heard of the cue makers name (and even after doing some online research, you still can't find any reviews from players who have tried out a cue from that particular cue maker), would you take a gamble on buying the cue, knowing that you may not like it, and also knowing that you may not be able to resell it (due to the fact that it is from an unknown cue maker)?
Would you much more likely buy the cue if the seller offered a full refund (minus shipping) if you by chance are not happy with the way the cue hits, or for any other reason?
This question pertains to not only used cues, but brand new ones (from a cue maker who you have never heard of, and are unable to find any reviews from players about the cue maker or name brand of the cue) from online retailers, or dealers.
I assume that most online retailers (and maybe even some small time dealers, that sell brand new cues) will offer a full refund, if the cue is returned unchalked, and in the same new condition that it was in, when the seller shipped it out.
Anyways, I am just curious how often you have taken a chance on buying a cue from an unknown cue maker (with no reviews to be found online about the cue maker or name brand of cue), and how much you spent (if you do not mind saying) on the cue?
On a side note, I was just reading about the BeCue, and am wondering how many players out there will take a chance of buying one of their cues, without being able to try one out 1st? I see that the retail price on the line of cues starts at $900 (I think that is what the cue maker posted in another thread, and the price of the cheaper of the 2 models), so even at half price, that is $450, which may be a lot of money (to some players) that are looking to buy a new cue.
I remember the Universal cues (not the cheap ones that retailed for as low as the $200 price range, but the high end line, that retailed in the $1,000 price range, that came standard with the Universal Smart Shaft, which Bill Stroud of Joss West cues helped design, I think).
Those cues were really nice, and the Universal Smart Shaft hit super nice (in my opinion), but sadly, I think the high end line went out of business, and they stopped making the Universal Smart Shaft (which came standard with a Moori tip). I think that one of the top European pro players (I am thinking Niels Feijen?) endorsed that shaft, but even with his support, the shafts sadly did not get enough sales I assume, so they quit making them. My point is that maybe the brand name just sounded too silly to pool players, or maybe most players just did not want to pay the $220(?) price tag for the shaft (that was probably largely unknown here in the US, for the most part of the pool playing population, and most probably preferred to spend their $200 on a Predator shaft instead, because it was widely known to be a great product).
Anyways, just wanted to post some stuff that came to mind.
Thanks for reading.
Hi justinb386, sorry if I meddle in this discussion, but you mentioned the specific case of our company (Becue) and I wanted to reiterate what I wrote in the thread dedicated to us, or rather "we would be very tempted to do what you ask, we have talked a lot in our company about this, because we are sure about the cue and we understand that try is the best way before buy. But we can not do it, it would be unfair to the first bidders and to the spirit of kickstarter." (if anyone is interested in entire question can be read here)
Also I would like, speaking only on behalf of my company, clarify that ours is a promotional campaign on kickstarter, where the cues are offered at about half of their list price. The situation, therefore, it seems already very advantageous. In addition, the platform does not allow us fiscally, to refund those who have offered.
If you want, you can purchase one cue with the price list of 900$, try it and if you don't like you can send ti back "in the same new condition that it was shipped out in (for using your words)"
at worst case you lose the shipping fees.
We hope, with this, to have clarified any doubt in relation to our trade policy.
We also apologize to the forum administrators and participants in this discussion if we interfered to write about our specific case, but we have been nominated and we had to make our position clear.
Thanks
Alessandro