Would you call this great condition?

No, completely wrong. Bill and Billie's went through a couple more changes before Rick bought it. I'm sure you've done some quick research, but you're wrong.

A bit of advice, youngster. Stop whining about your cue. Realize you got a very nice Philippi cue, at way lower than market. If it has some imperfections, have them fixed, not hard to do. And stop trying to blame and hold the seller hostage over this little thing.

But, please, shut the hell up.

It was jack and Jill’s when Rick bought the tables. You don’t know what you’re talking about.
 
Did you see the additional pics I posted? What will need to be done?

Under no circumstances should anyone refinish this beautiful, patina rich forearm. If i counted correctly this cue features 6 laminates...difficult and rare!!

Sand, blend butt sleeve and butt cap---->spray

Rick has done this MANY times, it'll be in good hands

Based on experience (i've given 3 children cues, ea of them older than your son) you may want to reconsider putting any $ into the cue to make it cosmetically perfect...it won't stay that way for long, also, will he have the discipline to let the ferrules warm up to room temp before he puts them in action?
 
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With the extent of the damage, he is lying when he says he didn’t notice it. He is a cue dealer! No way a cue dealer doesn’t notice the whole butt below the wrap is trashed. He lied and he didn’t disclose the damage when he listed it for sale. That makes him a liar and a crook in my opinion.

just because you said he's lying doesn't mean you KNOW that he lied, does it?

do you have proof that he's a crook, what's he stolen?
 
Welcome to the AzBilliards twilight zone, the place where people are so clueless that the guy that lies about his listing is praised as a saint, and the guy who calls him on it in an attempt to keep from getting screwed is labeled the scum of the earth and practically run out of town.

And yes, the seller almost certainly lied. We know he knew about the damage because everybody inspects the cues they acquire, so the seller for sure knew about the damage at least at the time that he took possession of the cue. This damage is easily seen and felt in even the most cursory of inspections it seems. So the seller either totally forgot all about the damage on the cue since the time that he acquired it (extremely unlikely as you just don't forget about damage like this especially to an otherwise pristine cue), AND he then didn't even give the cue a five second cursory glance before listing it or shipping it out either one (extremely unlikely as there is nobody that doesn't even give their item a cursory inspection before listing it or shipping it, especially an experienced seller), AND he somehow didn't manage to even accidentally touch that rough butt sleeve or see it during all the times he handled the cue to take pictures of it for the listing or when packing it up to ship out to the buyer (also extremely unlikely)-----OR----- he knew about the damage and decided not to mention it so he could get more than the cue was really worth and crossed his fingers that whoever bought the cue would just let the damage slide because it only needed a butt sleeve refinish that wouldn't be worth pursuing to some people but if they didn't let it slide he would just say he "overlooked" the damage and offer a full refund thereby giving himself plausible deniability and maybe even getting the opportunity to look like a great guy in the process in the eyes of the gullible for "standing behind his product" so there really wasn't any risk for him in trying this little scam.

We all know which one of those two scenarios is about a thousand times more likely than the other, but it doesn't even matter all that much because the level of incompetence and negligence involved in the first scenario is almost as bad as the second scenario. The seller was totally at fault for this mess and put the buyer in a real tough predicament since it was a gift etc. If this were your ordinary mistake that sometimes happens, then an offer of a full refund also covering shipping is more than sufficient. But when the mess is due to your dishonesty or gross negligence, you have more obligation to be both understanding of the problems you have caused for the buyer and more accommodating in how you seek to solve them because it was more than your innocent mistake that caused them, it was your gross negligence or dishonesty.

Holy cow, i didn't know we had a clairvoyant that graced us with his presence, how else would you know who's lying, who isn't, is there a chance the butt sleeve was damaged while in-transit or after the cue was received, who packaged the cue for shipment, etc.,etc., etc.

wild speculation

no risk---> scam---blah, blah>>> do you know the cost of selling an item on ebay and/or what the sellers out of pocket cost would have been if the buyer had returned the cue at the sellers expense
 
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7D090CDF-17C3-423B-8E95-48326F17E193_zps6a3sush6.jpeg


Did the butt sleeve incur this damage after you received the cue, it wasn't there in your post # 7 or 8?

Is it possible that you overlooked it?
 
Here is a comment left for the buyer (bowiebill) on eBay for a Motorola Atrix 4G - 16GB - Black (AT&T) Smartphone (#260968352548) that sold for $208.50:
"Little more "used" than described but functional and fast delivery."

hmmmmmmmmmmm, 95 transactions, eh
 
Holy cow, i didn't know we had a clairvoyant that graced us with his presence, how else would you know who's lying, who isn't, is there a chance the butt sleeve was damaged while in-transit or after the cue was received, who packaged the cue for shipment, etc.,etc., etc.

wild speculation

no risk---> scam---blah, blah>>> do you know the cost of selling an item on ebay and/or what the sellers out of pocket cost would have been if the buyer had returned the cue at the sellers expense

Just some MORE bloviating from the KING BLOVIATOR!!!! LOL , gimme an efren break! PLEEEEEEZ!!!
 
Did the butt sleeve incur this damage after you received the cue, it wasn't there in your post # 7 or 8?

Is it possible that you overlooked it?

just and idiots (me) IMO - I'm not sure if "damage" is more appropriate than "age".
 
You guys that call OP Justin to insult him are lame as Hell, if you think he is justin contact the site owner, he can check the IP address associated with the accounts.

Someone has already posted his real name in the thread and it's not Justin. Ya'll just chiming in without reading the whole thread, which is what Justin would do, then calling him Juston is just rather ironic.
 
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Did the butt sleeve incur this damage after you received the cue, it wasn't there in your post # 7 or 8?

Is it possible that you overlooked it?

This is a different side of the cue than the original picture. This is how it was sent to us.
 
Are Phillipi's worth more in places outside of California???
I respect and even like the mentioned cue maker,
but all this fuss over this cue?
The cue butt looked beat in the eBay pic.
Man do a google search of cues.
For $600 you could've bought a new cue.
Why did you fight so hard to keep this one?
 
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Wish I'd kept my Phillipi's now.
If I had known it was worth a 17 page thread,
I def wouldn't have sold them.
I let a near identical one go for $450 a few years back
because that's all I could get at the time.
The other one was way nicer with inlays and only got $700
for it. It's funny how people say they'll never buy from
anyone on here.
I'd never buy anything from eBay again in my life.
eBay is the reason I'll only buy cues on AZ,
*or in person.
 
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Wish I'd kept my Phillipi's now.
If I had known it was worth a 17 page thread,
I def wouldn't have sold them.
I let a near identical one go for $450 a few years back
because that's all I could get at the time.
The other one was way nicer with inlays and only got $700
for it. It's funny how people say they'll never buy from
anyone on here.
I'd never buy anything from eBay again in my life.
eBay is the reason I'll only buy cues on AZ,
*or in person.

I would not worry about that at all, they are extremely soft in the marketplace, and you would not believe the differential price on cost new vs. secondary market.
It's incredible, collectors do not want them for any price.
I could mention some real horror stories about that.
This thread has nothing to do with the resale value of Phillippi Cues.
 
Now I don't know either party at all. But pp9, I think you are outright wrong accusing the seller the way you are. Should he not be at least given the benefit of the doubt? I mean with 6000 + transactions or whatever with 100% positive feedback that's crazy good reputation and he admitted he missed it ( to me it doesn't even look like a big deal from the pics ) and he offered to refund AND SHIPPING. In retail that's about as much as one can or should do imho. If you go to Nordstroms and get home and discover your new sweater has a blemish, you take it back and get your refund , are you gonna demand gas money too????? That's craziness. Now I'm not saying op is Justin , but this seems just like the kind of move he was pulling with everyone doesn't it??? It seems like the seller moves A LOT of stuff so I can see how something once in awhile gets overlooked and it's not like he told the op to go pound sand, he immediately tried to rectify it. In the normal course of retail sales, what is the standard expected from a retailer if customer is unhappy? Yes that's correct, a refund. Tell yall what, if I was the seller I'd be damn pissed off with this whole deal and op. Some words have been thrown around from other posters such as crybaby , entitled, etc and I'd tend to agree. Pp9, you always try to portray yourself as logical or whatever so does it make sense to you that someone would get 6000 + @100% if they were going around " scamming " people as you put it or would it make more sense that it was an honest oversight????

Read the following posts again as they address everything in your post but really think them out this time around when you read them.

http://forums.azbilliards.com/showpost.php?p=6027152&postcount=86
http://forums.azbilliards.com/showpost.php?p=6027486&postcount=128
http://forums.azbilliards.com/showpost.php?p=6027803&postcount=169
http://forums.azbilliards.com/showpost.php?p=6027998&postcount=193

As far as his high number of good feedbacks, obviously he doesn’t misrepresent his items on every deal. Lot of people are honest--until that time that they aren’t. Happens all the time. Maybe this was his first time being dishonest about a listing. Or maybe he has done it before but the buyer/s didn’t catch on just like many aren’t perceptive enough to realize what really happened with this one. That is the beauty about the whole “lie about the condition and offer a full refund if you get called on it” thing where you just make sure you don’t fudge the description too much so that if you get called on it you can claim it was an honest oversight and offer to give a full refund and not only does that give you plausible deniability that the sucker’s will fall for, but many of them even end up thinking what a great guy you are because of your “generous” refund offer and the ones that do catch on have no way of proving it anyway because you built in plausible deniability. My guess is that he hasn’t done it often or perhaps this was even the first time, but one time being dishonest in a deal is one time too many.

Maybe that damage doesn’t look obvious to you but it does to me and to many others and not only is it pretty noticeable visually, but according to the OP it can also be noticed by feel too on much of the butt sleeve. So the seller never saw or felt the butt sleeve on this cue the whole time he owned it, even accidentally? As I said in all of my posts, is it possible that the seller really was never aware of damage on this cue the whole time he owned it and still never saw or felt it when he inspected if for the listing, or when he photographed it, or when he packed it up to ship out? Yes, but it isn't remotely close to as likely as him being well aware of it.

It just doesn’t make sense to think the seller didn’t know about the damage when he acquired the cue, because everybody gives a pretty good inspection to any cue they acquire so he obviously knew about the damage at that time. It just doesn’t make sense that he forgot about the damage between then and now either, especially on a cue that would have otherwise been pristine, plus I think the seller would have said that he had just forgotten about the damage if that were the case but he didn’t make that claim. It just doesn’t make sense that he would forget to inspect the cue before listing it, especially as an experienced seller. It just doesn’t make sense that he could miss that obvious damage if he did inspect the cue before listing it. It just doesn’t make sense that he still wouldn’t see or feel the damage while photographing the cue, or while packing it up to ship out, or in any of the other handling during the selling process and he still never noticed it even by accident through all of that handling.

Any single one of those things is pretty unlikely by itself, but all of them happening starts nearing on the impossible territory. Giving the benefit of the doubt is difficult because it requires that there be a lot of doubt. Here is an idea for you though. The OP lives very close to you right there in the Baltimore area. Why don’t you offer to meet up with him at a pool hall somewhere and look at the cue in person and then report back to us how likely you think it is that the seller could really have been completely unaware of the damage. I think all of us would be interested in hearing an opinion from a 3rd party who has seen the cue in person.
 
As far as his high number of good feedbacks, obviously he doesn’t misrepresent his items on every deal.

That made me laugh, he clearly doesn’t misrepresent on any deal! With nearly 3k positive transactions between Fleabay and here I think it’s safe to say he’s solid as a rock in my opinion.
 
I want nothing from Greg. I offered him the chance to make things right, by paying the cost to put the cue in the condition he claimed it was in. He refused, I advised him that I would leave honest feedback about the transaction. I left him 1 star for item description, 3 stars for communication, and 5 stars for shipping.

First, I want to say that it's too bad this thread has descended into whether or not the op actually has a son or if the op is really Justin or knows the address where a certain pool hall was or even what the market value is for this cue, if he, in fact, got a great deal or not because all of that is irrelevant to the central issue, imo.

bowiebill, looking at your response above, it demonstrates a few things to me:

You are very good at careful wording because you make it sound like you were being generous where you said "I want nothing from Greg. I offered him the chance to make things right, by paying the cost to put the cue in the condition he claimed it was in. He refused"

What you are not coming to terms with is the fact that in this transaction while you can certainly *suggest* to the seller that he consider contributing to a refinish, he is under zero obligation to do so.

What he was obligated to do was to let you return the cue for a full refund and he did that and even offered to cover all of the shipping costs which he wasn't obligated to do.

I get that you are frustrated over how the cue arrived but the seller offered to put you back to where you were before doing this deal and you chose to go another direction by keeping the cue and assuming whatever work you wanted done.

When I see an eBay seller with over 2700 all positive feedbacks who also has an extensive all positive iTrader rating here on az, my first thought is that this guy has busted his ass dealing honestly and making sure his customers are happy.

So if I did biz with him and something wasn't as it should be I would not have immediately thought I was dealing with a liar or a crook. I would have figured this cue slipped by, maybe he was having a bad day or whatever, but not that he was engaging in something dishonest.

When you brought it to his attn that the cue had a problem, he offered to make you whole. He was under no obligation to participate in the cost of a refinish.

You decided for whatever reason to keep the cue but then you wanted a pound of flesh so you ruined his perfect ebay rating by issuing a negative (because he wouldn't agree to pay for a refinish) plus posting this thread trying to drag his rep through the mud.

The seller absolutely should have caught the buttsleeve issue.

You overreacted.

That is the bottom line.

imo

best,
brian kc
 
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First, I want to say that it's too bad this thread has descended into whether or not the op actually has a son or if the op is really Justin or knows the address where a certain pool hall was or even what the market value is for this cue, if he, in fact, got a great deal or not because all of that is irrelevant to the central issue, imo.

bowiebill, looking at your response above, it demonstrates a few things to me:

You are very good at careful wording because you make it sound like you were very generous where you said "I want nothing from Greg. I offered him the chance to make things right, by paying the cost to put the cue in the condition he claimed it was in. He refused"

What you are not coming to terms with is the fact that in this transaction while you can certainly *suggest* to the seller that he consider contributing to a refinish, he is under zero obligation to do so.

What he was obligated to do was to let you return the cue for a full refund and he did that and even offered to cover all of the shipping costs which he wasn't obligated to do.

I get that you are frustrated over how the cue arrived but the seller offered to put you back to where you were before doing this deal and you chose to go another direction by keeping the cue and assuming whatever work you wanted done.

When I see an eBay seller with over 2700 all positive feedbacks who also has an extensive all positive iTrader rating here on az, my first thought is that this guy has busted his ass dealing honestly and making sure his customers are happy.

So if I did biz with him and something wasn't as it should be I would not have immediately thought I was dealing with a liar or a crook. I would have figured this cue slipped by, maybe he was having a bad day or whatever, but not that he was engaging in something dishonest.

When you brought it to his attn that the cue had a problem, he offered to make you whole. He was under no obligation to participate in the cost of a refinish.

You decided for whatever reason to keep the cue but then you wanted a pound of flesh so you ruined his perfect ebay rating by issuing a negative (because he wouldn't agree to pay for a refinish) plus posting this thread trying to drag his rep through the mud.

The seller absolutely should have caught the buttsleeve issue.

You overreacted.

That is the bottom line.

imo

best,
brian kc

I purchased the cue from him on eBay because of his 100% feedback. My initial reaction was not that he was a crook or a liar. I assumed it was a mistake. We communicated back and forth. I was very cordial about it. His responses are what made me feel he was a liar and intentionally misrepresented the condition. Then he came here and continued to be deceptive. I can show you the communications we had if you’d like to see them.

I’m sorry you feel I’ve overreacted. I posted info about the transaction and responded to people that have addressed me. I don’t feel that’s an overreaction.
 
I purchased the cue from him on eBay because of his 100% feedback. My initial reaction was not that he was a crook or a liar. I assumed it was a mistake. We communicated back and forth. I was very cordial about it. His responses are what made me feel he was a liar and intentionally misrepresented the condition. Then he came here and continued to be deceptive. I can show you the communications we had if you’d like to see them.

I’m sorry you feel I’ve overreacted. I posted info about the transaction and responded to people that have addressed me. I don’t feel that’s an overreaction.

Why won't you acknowledge that the seller, by offering you all of your money back plus shipping both ways, met his obligation?

I think that a guy with such an extensive and positive track record deserved the benefit of the doubt over sending out a cue that wasn't up to standard.

To be honest, I'm much more troubled that you threatened then followed through with issuing him a negative on ebay because he wouldn't contribute toward a refinish that he wasn't obligated to do.

That really comes across like a money-grab move.

Send it back for a full refund or keep it as it is.

You decided.

It should have ended there.

imo

best,
brian kc
 
Since we're 18 pages in and everyone is weighing in, I may as well too.


Buying a used cue online ONLY works if the seller gives an accurate description of the cue, and is honest in disclosing all the flaws. A seller who claims that he/she wasn't aware of the damage to the finish on this cue is full of sh!t imo.

A lot of people here seem to be saying that once the refund was offered the buyer should take it and shut up, or keep the cue and shut up. That is completely outside the purpose of the OP as I read it. The whole point of this is to raise awareness of a person who sells cues online without an honest description. When you buy a used cue online without the ability to inspect it before the deal is done, you are putting your faith that the seller is describing the cue as best he can. That simply wasn't done and imo (and I'm sure nobody here cares about m.o., but you're reading it anyway) the seller should have been willing to pay for a butt sleeve refinish (a quick google search found Erwin Custom Cues will do it for $30) in order to make sure a customer was happy, not simply tell him to return it so he can try again on someone else.
 
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