The most noteworthy time that a disgruntled player got a video review in a major spot was in the 2007 World 9ball semifinal between Darryl Peach and Francisco Bustamante.
On what appeared to a match ending kick carom of the 9ball by Bustamante, Darryl Peach was visibly upset, and a video review took place that, ultimately, led to a determination that a bad hit was made by Bustamante. Peach was awarded ball in hand and went on to win and advance to the final.
Here's the footage. Time stamp 1:36:20.
It all comes down to this. When someone feels a video review is warranted, it can be requested. In the case of the 2025 US Open 9ball, nobody requested it.