I admire your effort, sjm. But after I read the rants - er posts - of the AZB member I just rolled my eyes. I saw no point in trying to debate his rather jaundiced views of Frazer and Matchroom.
I had to laugh when he accused others of bias! Hah.
Matchroom has its flaws, of course, and its a work in progress. I like most, but not all, of what I have seen. I just want to see steady progress. It will probably be irregular progress, and that's fine. So long as they keep pushing the ball forward.
The poster to whom you refer is right in suggesting that there are things that must be fixed, but I've seen every major pro tour of the last 50 years and, at least for me, this is the best one since the PBT of the 1980s and 1990s, which eventually folded.
I was quite puzzled when this poster accused me of being biased in favor of women. After my numerous replies concerning Dr Dave's article on gender in pool, a couple of posters accused me of being biased in the other direction. Still, I continued the dialogue with that poster for as long as I could tolerate it.
Like you and the poster to whom you refer, I am hoping for a better offering from Matchroom, but it's hard not to be impressed with what they have accomplished in such a short time frame.