Cue Tip Left a week ago.

It's simple, just tell the owner the tip won't arrive for 2 weeks so hold onto the cue until then

Nothing is ever simple. I never placed an order for one tip, or one of anything else. I had to see what I needed and put together an order. Might not have time to do that right now. Things like phone calls and putting orders together are dead time. You have to do these things then when you charge more for a tip than a few dollars above what the tip could be bought for from a discount house people think they are being robbed. I used to have a sign up that included fifteen dollars for the first five minutes of phone calls and two dollars a minute afterwards. Never charged it but the sign by my desk sure cut out bullshit phone calls! Until I put up the sign I had people calling me three times a week just to bullshit! I did tell a few people the next call would be billed.

A shop with three people working often ties up another person with the things that can't be billed. After a rainy weekend or just the phase of the moon sometimes I wrote estimates from the time I opened my gate till the time I closed it. No billable time, didn't even take time to eat lunch! I have owned over a dozen businesses. The grass is a lot greener from the other side of the desk!

Hu

Dynasphere becomes the official ball set for Matchroom WNT - Multi-year partnership

Ultimate Pool and Matchroom both using the same ball suppliers and cloth now. Interesting they've both made the same moves. Wonder if it's because they are genuinely good products, or just companies offering them good financial terms. I suspect the latter, but don't really have experience of the equipment to judge it so I may be being unfair.
Everything ultimate pool have touched has failed so I wouldn’t pay attention to them at all.

Clearly a sponsorship so about the money but it does not mean they can’t be better also.

Dynasphere becomes the official ball set for Matchroom WNT - Multi-year partnership

Both can be true and is.. they are good products and they want to invest money in the game. Isn’t that what we complain about? Manufactures not investing in the game?
very fair point, but it's hard to know what's a cash grab and what's a supplier producing a quality innovative new product when you haven't tried them yourself and pro players opinions aren't too trustworthy as they often have financial incentives to promote certain equipment. Was more curious what others experiences were (if anyone had used them).

Cue Tip Left a week ago.

Might be true for clowns. If cue smiths did that a finished job might be sitting on the shelf six days. A week or ten days for components to arrive, two weeks would be a common time for a tip job to be returned with a set day. Not a retail shop with everything sitting on a shelf then you get times when somebody in the supply house is in a bad mood!

I once dealt with Acme, one of the biggest suppliers in the business, maybe the biggest. The pool division was a part of a huge business. I ordered from them, multiple things and multiples of each thing I ordered. Ten or twelve different things ordered, eight different things wrong, dozens of items since I ordered stock of each one to go on my shelves.

I called up Acme, not particularly concerned. Enough wrong things it appeared to be malicious so I was mostly warning Acme. Over a hundred dollars in items I didn't need or didn't use at all. The most annoying item was ivorine four. They had a one foot piece on sale for people to buy a sample. They sent and billed me for four feet at regular price. Garbage pins that I would never use, several more things I would never use.

No problem, I wasn't upset when I called assuming I would be taken care of no sweat. Talked to someone named ken. First off, I talked about the ivorine. It was emphasized that I needed to be sure that what I sent back was at least three feet long! Emphasized multiple times. Somebody is gonna eat a curf, why should it be me for their screw up? After a generally uncooperative phone call I asked about return shipping. "Depends how you ship it." SILENCE! Long Silence. I'm thinking to myself, "What now I am supposed to read your mind how you want a return shipped?" No offer ever of shipping information.

I had a handful of friends on the cue builder forums on AZB so I posted as much to laugh as to whine and bitch, shit happens. Four or five people told me call Acme back, talk to ken, he was a great guy who would make things right. Note above who I talked to. Many years later I gave away most of that order to Cuebuddy including over three feet of the ivorine four. Still pissed when I think about that screwing! Acme is the manufacturer of some quality products I used. I usually make a point of buying from the manufacturer if I know who they are. Not Acme, I never gave them another penny! Never used their materials if given an equal option and when I did buy Acme manufactured materials I bought from a third party, paying extra to do it!

I'm not one to hold a grudge too long but I do think the doctor slapped my ass harder than he needed to when I was born and the sumbitch enjoyed it!

Hu
It's simple, just tell the owner the tip won't arrive for 2 weeks so hold onto the cue until then

Cue Tip Left a week ago.

Ridiculous.

These clowns need to have a return day(same every week) or they need to f off and get raped by gorillas

Might be true for clowns. If cue smiths did that a finished job might be sitting on the shelf six days. A week or ten days for components to arrive, two weeks would be a common time for a tip job to be returned with a set day. Not a retail shop with everything sitting on a shelf then you get times when somebody in the supply house is in a bad mood!

I once dealt with Acme, one of the biggest suppliers in the business, maybe the biggest. The pool division was a part of a huge business. I ordered from them, multiple things and multiples of each thing I ordered. Ten or twelve different things ordered, eight different things wrong, dozens of items since I ordered stock of each one to go on my shelves.

I called up Acme, not particularly concerned. Enough wrong things it appeared to be malicious so I was mostly warning Acme. Over a hundred dollars in items I didn't need or didn't use at all. The most annoying item was ivorine four. They had a one foot piece on sale for people to buy a sample. They sent and billed me for four feet at regular price. Garbage pins that I would never use, several more things I would never use.

No problem, I wasn't upset when I called assuming I would be taken care of no sweat. Talked to someone named ken. First off, I talked about the ivorine. It was emphasized that I needed to be sure that what I sent back was at least three feet long! Emphasized multiple times. Somebody is gonna eat a curf, why should it be me for their screw up? After a generally uncooperative phone call I asked about return shipping. "Depends how you ship it." SILENCE! Long Silence. I'm thinking to myself, "What now I am supposed to read your mind how you want a return shipped?" No offer ever of shipping information.

I had a handful of friends on the cue builder forums on AZB so I posted as much to laugh as to whine and bitch, shit happens. Four or five people told me call Acme back, talk to ken, he was a great guy who would make things right. Note above who I talked to. Many years later I gave away most of that order to Cuebuddy including over three feet of the ivorine four. Still pissed when I think about that screwing! Acme is the manufacturer of some quality products I used. I usually make a point of buying from the manufacturer if I know who they are. Not Acme, I never gave them another penny! Never used their materials if given an equal option and when I did buy Acme manufactured materials I bought from a third party, paying extra to do it!

I'm not one to hold a grudge too long but I do think the doctor slapped my ass harder than he needed to when I was born and the sumbitch enjoyed it!

Hu

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