I don't believe it matters how active buyers and sellers are on the forum, This isn't a situation where someone got scammed, the buyer received the cue, but it's obvious that he isn't happy with the cue.
The way it works on AZ is the buyer returns the cue and gets his money back.
It doesn't matter how old the cue is, and a cue built in 1994 isn't that old.
In the pool room someone buys a cue and after a couple of days isn't happy, that's typically too bad.
On AZ is doesn't work that way, and the buyer gets his money back if he isn't happy.
If the cue is repairable it may be worth it to work it out that way through a cue builder or repair shop.
This could still end up being a good deal for both people.
Not a bad cue for the price.